AutoZone Auto Parts

4.1
521 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone N Dixie Drive in Dayton, OH is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Dayton, OH or call us at (937) 274-3002.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
5516 N Dixie Dr, Dayton, OH
45414, United States

Hours

Reviews

4.1
521 reviews
5 stars
270
4 stars
132
3 stars
66
2 stars
13
1 star
40

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while many customers praised the helpfulness and friendliness of staff, others reported poor service and unprofessional behavior from certain employees.

Product Availability

Customers noted that the store often has the parts they need, but there were instances where specific items were unavailable.

Store Management

Several reviews criticized the management, citing issues with staff training and readiness at opening hours, leading to negative customer experiences.

Cleanliness and Organization

The store is generally described as clean and well-stocked, contributing positively to the shopping experience.

Overall Experience

While many customers expressed satisfaction with their experiences, there were notable complaints about specific employees and management practices that detracted from the overall service.
  • RD
    Rob Deo
    Aug 3, 2025
    5.0
    GR8 Service, Mr Richard gave me options for a new battery and installed it right there! I will NEVER go to the dealer again, they exploited me for inferior battery at double the price. I will Never go to Beau T again for anything. AUTO ZONE has a Gr8 location and Gr8 Parking too👍🤓👍
  • CJ
    Cassie Jaquez
    Aug 1, 2025
    5.0
    Richard A. was very helpful today in helping me change my battery and making sure all my fluids were at the correct levels.
  • TL
    Trissy Lee
    Jul 31, 2025
    1.0
    Stopped in to get a sensor for a car, asked to use the restroom because it was an emergency. Luckily a gentleman said I was able to but the woman went on a power trip telling me they don't let customers use the restroom because they keep having to call a plummer. I told her, verbatim, "I just have to pee," I'd driven over an hour to get there for the sensor and while the men in the store were kind she was on a wicked power trip that I'd clog the toilet. Off the high horse, 0 empathy is gross.
  • FM
    Frank Murks
    Jul 11, 2025
    5.0
    Justin the store manager was very helpful as usual this store has been a lot better the last year used to hate coming in this location 2 years ago but it’s way better now
  • GJ
    Gracie Johnson
    Jun 27, 2025
    1.0
    Terrible customer service. I came in at 7;30 when they opened and the woman manger didn’t have anything ready, didn’t even have the lights on. She had a terrible attitude and I could tell she was irritated I had come in right when they opened. She told me to come back at 8;30 when more people got there. So why even open at 7:30??? Went to oRiley’s instead. They helped me right away and provided great service and were actually ready at open.

Frequently Asked Questions About AutoZone Auto Parts

What are the opening hours of AutoZone Auto Parts in Dayton, OH?

The store is open Monday through Saturday from 7:30 AM to 10:00 PM, and Sunday from 9:00 AM to 9:00 PM.

Does AutoZone Auto Parts offer in-store pickup and delivery services?

Yes, AutoZone provides in-store pickup, same-day delivery, and curbside pickup services.