Business Details
About
Auto Glass Shop
Senneco Auto Glass provides auto glass repair and replacement services in Northeast Ohio.
Location
Hours
Reviews
4.6
172 reviews
5 stars
148
4 stars
5
3 stars
3
2 stars2
1 star
14
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and professional staff, highlighting their helpfulness and willingness to assist with insurance claims.
Speed of Service
Numerous reviews noted the quick turnaround time for repairs, often completed in under an hour.
Quality of Work
While many customers were satisfied with the quality of repairs, some reported issues with workmanship, including leaks and improper installations.
Pricing
Customers frequently mentioned competitive pricing, often noting that Senneco offered better rates than larger competitors.
Communication
Several reviews highlighted effective communication from the staff, including clear explanations and updates throughout the repair process.
- AGAngie GreenNov 12, 20251.0Worst experience ever!! We had them fix my son’s back window of his truck. It sat for a week in the rain while my son was out of town working and part of the seal wasn’t on it right. So I called the company and they looked at it and sealed it back up but in this time his whole back seat was soaked and mold had already started growing so when I called to let them know and was told they would talk to the owner and I have yet to hear anything back! We have video of the truck seat flowing with water out it. He had to throw the whole seat out to the curb and cleaned as much as he could to get the smell out of the back of the truck. Now what do we do?! No back seat and paid $500 for a new window that ruined my son’s truck! I would never recommend this company ever! Horrible company!
- SSSulaiman SulaimaniSep 17, 20255.0Our company has worked with Senneco Auto Glass for several years now. We are always very happy with the service they provide and their excellent team of professionals! Thank you again!
- SPSally PetreaJul 31, 20255.0Could not have been any Happier with the quality of personnel or service… highly recommend!
- EFErika FickeyMay 14, 20225.0Senneco was recommended to me by a lot of local neighbors on social media. I don't normally review unless I'm really blown away by a service and in this case, from start to finish, omega class WOW service from this business. When I initially called in the afternoon they offered next day appointment and when I couldn't, they fit me in first thing on a day that I could. Definitely appreciate the flexible appointment times. I dropped it off and they called me 39 mins later to come pick up. The price was by far the lowest I was quoted from 3 companies in the area. The windshield looks great and same quality as my original. The staff there is so friendly, fantastic customer service. Honestly, by far the best automotive experience I've ever had. 5 star review hands down. I would recommend to everyone.
Frequently Asked Questions About Senneco Auto Glass
Would you be able to repair my windshield?
Windshield repair is possible for damage smaller than a quarter in size. For larger chips or cracks, a full replacement may be necessary.
Will my auto insurance cover the cost of glass repair or replacement?
Most insurance policies cover auto glass repair or replacement. We collaborate with all major insurance providers and manage the necessary paperwork on your behalf. Coverage specifics depend on your individual policy, such as whether you have comprehensive coverage, and your deductible amount.
What types of vehicles and glass services do you handle?
Our services cater to a wide range of vehicles including cars, trucks, vans (both domestic and foreign), RVs, vintage and antique automobiles, commercial vehicles, and semi-trucks. We offer comprehensive glass services including repairs, full replacements, mobile service options, and used glass installations.
Do you offer mobile auto glass services?
Yes, we provide mobile auto glass services. Our team can travel to your location, whether it's your home, workplace, or a parking lot, if you're unable to visit one of our two physical locations. Our mobile units are fully equipped to perform both repairs and replacements on-site.
Can Senneco Auto Glass repair small windshield damage?
Yes, windshield repair is possible for damage smaller than a quarter in size. Larger chips or cracks typically require full replacement.
Does auto insurance typically cover glass repair or replacement at Senneco Auto Glass?
Most insurance policies cover auto glass repair or replacement. Senneco Auto Glass works with all major insurance providers and manages the paperwork. Coverage depends on your policy details like comprehensive coverage and deductibles.
What types of vehicles and glass services does Senneco Auto Glass support?
They service a wide range of vehicles including cars, trucks, vans, RVs, vintage cars, commercial vehicles, and semi-trucks. Services include repairs, replacements, mobile service, and used glass installations.
Does Senneco Auto Glass offer mobile auto glass repair services?
Yes, mobile auto glass services are available. Their team can come to your home, workplace, or parking lot to perform repairs and replacements on-site.
Where is Senneco Auto Glass located?
Senneco Auto Glass is located at 1730 Newberry St, Cuyahoga Falls, OH 44221, United States.
What are the business hours of Senneco Auto Glass?
They are open Monday to Friday from 8:00 AM to 5:00 PM, Saturdays from 8:00 AM to 1:00 PM, and closed on Sundays and major holidays.
What payment methods does Senneco Auto Glass accept?
They accept Android Pay, Apple Pay, cash, check, Discover, financing options, Mastercard, Samsung Pay, and Visa.
What nearby points of interest can customers visit around Senneco Auto Glass?
Nearby places include High Bridge Glens park, Riverwalk restaurant, and the historic Watermark Village. Customers might enjoy visiting these spots before or after their auto glass service.
Are there dining options near Senneco Auto Glass?
Yes, nearby dining options include the sushi restaurant Hibachi Japan, American restaurant Butcher & Sprout, and the vegetarian Boss ChickNBeer restaurant.
What automotive-related businesses are near Senneco Auto Glass?
Nearby automotive-related businesses include NAPA Auto Parts in Cuyahoga Falls and U-Haul Moving & Storage of Cuyahoga Falls, which could be helpful for car parts or moving needs.