NTB-National Tire & Battery

4.4
716 reviews

About

Tire ShopAuto Repair ShopBrake ShopOil Change Service StationAuto Air Conditioning ServiceCar Inspection Station
National Tire & Battery is one of the nation’s largest independent tire retailers, offering top-brand tires plus auto services like brakes, alignments, oil changes, batteries, suspension, and exhaust repair. With a wide selection backed by our tire price match guarantee, NTB delivers trusted service and value. Come visit us at a National Tire & Battery in Cuyahoga Falls today.

Details

  • DebitAvailable
  • Cash onlyNot available
  • RestroomAvailable
  • Wheelchair accessible entranceAvailable

Location

NTB-National Tire & Battery
210 Howe Ave, Cuyahoga Falls, OH
44221, United States

Hours

Reviews

4.4
716 reviews
5 stars
560
4 stars
41
3 stars
21
2 stars
15
1 star
79

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly and professional staff, particularly highlighting the manager Matt and other team members for their helpfulness and communication.

Efficiency

Many reviews noted the quick service and timely repairs, with several customers mentioning being in and out within an hour.

Honesty

Customers appreciated the honesty of the staff, who provided fair assessments and did not upsell unnecessary services.

Quality of Work

The quality of repairs and services, including tire fixes and brake inspections, received positive feedback, with many customers expressing satisfaction with the results.

Affordability

Several reviews highlighted competitive pricing and good deals on tires and services, making it a preferred choice for budget-conscious customers.
  • CM
    Clint Messenger
    5 days ago
    4.0
    Edit:Had some good communication with management today and we spoke for a bit about customer service it was a nice conversation he offered to try and get me some credit or something which i decided because i wasn't looking for anything like that i just asked hom to make sure it doesn't happen to me or someone else in the future and i got the feeling he will make sure it dont. I didn't want anyone to lose there job over this just to have better customer service in the future with all customer thank you. End edit here Called yesterday to make an appointment to have a leak fixed in a tire and was told they dont take appointments for that and to just bring it in so i went in today to have a leak in my tire fixed. When I got up to the counter I told them my problem and informed them I got the tires there and it should be covered under the warranty I bought. They I waa quickly informed me they were recently bought out and no longer have any of that information in the computer. I wasn't happy about that but didn't think it was the guy at the counters problem so I said that's fine I'll just pay out of pocket for it gave them my keys and sat down in the waiting room.5 minutes late a nice lady sits down next to me and we all got to talking,meanwhile 2 other customers also came in. As we're talking I noticed all the cars in the lot were back being worked on except mine and the lady next to me mention she's just in to have a leak in a tire fixed too. I said wow that's kinda messed up I got her before you and they took your car back before mine then I asked if she had made appointment and she said no but she comes all the time. I had mentioned to her i only buy tires from here and so on. After seeing 2 customers cars come after me and leave before me I promptly went to the deck and asked for my keys and left. I had 0 trust left after being treated differently for whatever reason they chose to pick others before me even tho I was there first,not to me to mention having to pay outta pocket for something that was already paid for as an extra when I bought my tires from there. You lost money today because of this,I think corporate better get used to it atleast at this location.
  • CM
    Christy McQuiston
    Nov 15, 2025
    5.0
    Very friendly and honest with what we needed to get and what needs done down the road. I will drive 50 min out of way to return
  • TT
    Timmy Tucker
    Nov 6, 2025
    5.0
    Thanks NTB for getting my Brakes done so quickly. The prices are fair and the staff was very friendly.
  • DD
    Denny
    Oct 30, 2025
    5.0
    So quick and explained everything they found in the inspection and gave me a great price to get it fixed.
  • TG
    Thomas Gore
    Oct 20, 2025
    5.0
    Store manager Matt was awesome. He politely and thoroughly explained what the problem was with my car and how NTB was going to fix it. Matt was efficient, super friendly and professional. I was in and out within an hour. Great price and store!

Frequently Asked Questions About NTB-National Tire & Battery

What types of services does NTB-National Tire & Battery in Cuyahoga Falls offer?

NTB-National Tire & Battery provides top-brand tires as well as auto services including brakes, alignments, oil changes, batteries, suspension, and exhaust repair.

What are the operating hours for NTB-National Tire & Battery during the weekend?

On Saturdays, NTB is open from 8:00 AM to 5:00 PM, and on Sundays, it operates from 9:00 AM to 5:00 PM.