Business Details
About
Auto Repair ShopTire Shop
Goodyear Auto Service Centers are full-service tire and automotive repair stores wholly owned and operated by the Goodyear Tire & Rubber Company.
Details
- DebitAvailable
- Cash onlyNot available
- RestroomAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.5
359 reviews
5 stars
289
4 stars
21
3 stars
10
2 stars
14
1 star
25
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their friendly, professional, and accommodating service, particularly highlighting individuals like Bob and Barbara.
Timeliness
Several reviews noted quick service and the ability to accommodate customers on short notice, often completing work faster than expected.
Pricing Transparency
Some customers expressed concerns about unexpected charges and upselling, while others appreciated the honesty and straightforwardness of the service.
Overall Experience
Most customers reported positive experiences, with many stating they would return and recommend the location to others.
Service Quality
While many reviews praised the quality of service, a few customers reported issues with miscommunication and service errors.
- SSSamanthaNov 2, 20252.0I paid $1,201.75 for 3 tires, an alignment, and a tie rod. Every time I go to a chain place it's always $1,000 or more! I always feel like I am being scammed. They told me they couldn't do the alignment without replacing the tie rods too... I'm sure it was just a way for them to charge me for labor. The part was less than $100 but I got charged over $200 for labor!! When I purchased my tires and alignment online, I noticed there was no charge for labor on my receipt. So I get it, you guys gotta figure out how to get your money somehow. Am I right? Or am I right?!
- MMmary massoudSep 10, 20255.0I am grateful for the professional, caring attention Jacob gave me. Very rare to get this type of customer service these days! All the employees were professional, I won't go anywhere else.
- HBHannah BoylenAug 11, 20255.0They did a great job. They even stayed 30 minutes past closing to fix my tire.
- SNSue NJul 18, 20255.0These guys are great. They have bailed me out of a tight spot by staying late on a Friday night and are easier than others to get in to for service without long lead times. They are my "go to" now for service and tires.
- NWNick WolfeJun 16, 20252.0Ordered some tires and took my vehicle in for an alignment and paid for it all online ahead of time. I took my vehicle in to have the work done, and an hour later they came out to tell me that they have the wrong tires and I'll have to give them more money. I said forget it, just do the alignment. They came back saying they can't do the alignment without replacing some other parts. I had no issues with the car before. This place is a total mess and I'm not paying for your mistakes.
Frequently Asked Questions About Goodyear Auto Service
What services does Goodyear Auto Service offer?
Goodyear Auto Service provides full-service tire and automotive repairs, including tire sales, oil changes, and other automotive maintenance.
Where is Goodyear Auto Service located?
It is located at 90 Graham Road, Cuyahoga Falls, OH 44223-1205, United States.
What are the regular business hours of Goodyear Auto Service?
The center is open Monday through Friday from 8:00 AM to 6:00 PM, Saturdays from 8:00 AM to 5:00 PM, and closed on Sundays.
Is Goodyear Auto Service open on holidays?
They are closed on major holidays like January 1, April 20, and November 27, but open with reduced hours from 8:00 AM to 5:00 PM on holidays such as May 26, July 4, and December 24.
What payment methods are accepted at Goodyear Auto Service?
Payment options include American Express, Cash, Check, Discover, MasterCard, and Visa.
Can I make a service appointment online for Goodyear Auto Service?
Yes, appointments can be made online through their reservation page at https://www.goodyearautoservice.com/en-US/make-appointment.
Does Goodyear Auto Service have accessibility features?
Yes, they have a wheelchair-accessible entrance and restroom facilities to accommodate customers with disabilities.
Is in-store pickup available at Goodyear Auto Service?
Yes, the service offers in-store pickup for certain products or orders.
What nearby places can I visit before or after my car service at Goodyear Auto Service?
Nearby, you can visit the Cinemark Cuyahoga Falls and XD cinema for a movie, enjoy fresh baked goods at Black Dog Baking Company bakery, or grab a meal at Romeo's Pizza.
Are there any automotive-related businesses near Goodyear Auto Service?
Yes, nearby automotive-related places include Penske Truck Rental, O'Reilly Auto Parts, and Shaw Auto Care, which may be convenient for truck rentals, parts, or additional auto repair services.
What health-related services are located near Goodyear Auto Service?
Several health providers are nearby, such as UH Internal Medicine Specialists, University Hospital, and Falls Oral Surgery and Dental Implant Center, in case you need medical care while in the area.