Brand Certified
B & B Auto Service and Towing
4.0(165 reviews)
Certified by B & B Auto Service and Towing • Mar 01, 2026
Business Details
3901 State Rd., Cuyahoga Falls, OH
44223, United States
Certified by B & B Auto Service and Towing • Mar 01, 2026
(330) 929-2826
Certified by B & B Auto Service and Towing • Mar 01, 2026
http://bbautoservice-towing.com
Certified by B & B Auto Service and Towing • Mar 01, 2026
About
Certified by B & B Auto Service and Towing • Mar 01, 2026
Auto Repair ShopTowing Service Station
The road can be a dangerous place for a breakdown. When you get stuck, we’re here to get you to safety. We can handle any towing need you might have: A stranded vehicle on the side of the road, heavy-duty towing, accident recovery services, road service, and auto repair. No matter what your need, Towing or Repairs, you can depend on us to get you back on the road quickly. With over 50 years of serving the Cuyahoga Falls and Akron area, we will tow you to safety and use the latest technology to get your vehicle running right.
Location
Certified by B & B Auto Service and Towing • Mar 01, 2026
Hours
Certified by B & B Auto Service and Towing • Mar 01, 2026
Reviews
4.0
165 reviews
5 stars
108
4 stars
15
3 stars
7
2 stars
9
1 star
26
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers praised the fast, friendly, and professional service provided by the towing and repair staff.
Communication Issues
Several reviews highlighted lapses in communication, particularly regarding wait times and pricing discrepancies.
Vehicle Care
There were complaints about damage to vehicles during towing and inadequate responses to these issues.
Pricing Concerns
Customers expressed mixed feelings about pricing, with some finding it reasonable while others felt it was overpriced or involved hidden fees.
Customer Support
Feedback indicated a lack of follow-up and support from management in resolving customer complaints.
- JJJam JevvinsFeb 26, 20262.0Very unpleasant and combative employees. The owner himself (or at least someone claiming that they're the owner) threatened me. If at all possible, do not get your vehicle towed by this company. I would rather personally walk my crashed vehicle to a scrapyard before I let these individuals even become aware that I need a tow. You'll be much happier disregarding this company. They do not want your business, and they sure act like it. You are a burden to them. This was not my first negative experience. Edit: I'd like to add that the employees were extremely rude from the very start of our interaction. I felt extremely uncomfortable the entire time, and I felt like I was ruining their entire day by asking basic, everyday questions. This location and their employees have zero consideration for customers that have little experience having their vehicle towed. Instead of the employees asking simple questions, or being polite, I was met with instantaneous rage that seemed as if the employee themselves had zero capability of controlling. I was also told to "meet them after work to settle this," which was unexpected and rather threatening. I find this extremely unprofessional and honestly childish. As always, I started very professional and cordial, but I did not receive that back. The entire interaction was unnecessarily aggressive, and everyone who works for this company apparently needs therapy.
- MHMark HanchinFeb 7, 20264.0Earl did an exellent job of transport to destination
- LALuke AveryNov 23, 20255.0Prompt service.
- ZZZZBR ZanzibarSep 30, 20251.0Awful experience. I called once, and got put on to an operator telling me they are in contact with a driver. I waited 2 hours before calling back to find out that the operator never told anyone that I was up to get towed. Waited 2 more hours for and while on the phone with insurance company, missed the phone call of the towing company. I called back a few minutes later to find the driver already left and wants to charge me extra to come back for the tow. Beware of this towing company.
- ALAnnie LouiseAug 22, 20245.0This shop is the best in the area. I've been going to them for at least 15 years and have never been disappointed- friendly knowledgeable fair priced and honest. What more could you ask for in a mechanic or tow company
Frequently Asked Questions About B & B Auto Service and Towing
What towing and repair services does B & B Auto Service and Towing offer?
B & B Auto Service and Towing offers stranded vehicle towing, heavy-duty towing, accident recovery, road service, and auto repair services.
Where is B & B Auto Service and Towing located?
B & B Auto Service and Towing is located at 3901 State Rd., Cuyahoga Falls, OH 44223, USA.
What are the business hours for B & B Auto Service and Towing?
They are open Monday to Friday from 9:00 AM to 6:00 PM, and Saturdays from 9:00 AM to 1:00 PM. They are closed on Sundays.
How can I contact B & B Auto Service and Towing for service inquiries?
You can call them at +1 330-929-2826 or email bbtowing2826@gmail.com for service inquiries.
Which payment methods are accepted at B & B Auto Service and Towing?
They accept American Express, Cash, Discover, MasterCard, and Visa.
In which service areas does B & B Auto Service and Towing operate?
They serve Cuyahoga Falls, Akron, Munroe Falls, Stow, Tallmadge, Hudson, and Peninsula in Ohio.
What nearby services can customers access around B & B Auto Service and Towing?
Nearby you can find financial services like CTF Partners and Dexter James - Ameriprise Financial Services, as well as automotive services like Magic Touch Detailing and Falls Auto Repair.
Are there dining options near B & B Auto Service and Towing?
Yes, Uptown Grille and Melody Inn bar and grill restaurant are nearby dining options where you can eat before or after your visit.
Can I get fuel or convenience items near B & B Auto Service and Towing?
Circle K and MAPCO convenience stores and gas stations are close by for fuel and quick purchases.
How long has B & B Auto Service and Towing been serving the community?
B & B Auto Service and Towing has been serving the Cuyahoga Falls and Akron area for over 50 years since 1972.
Brand Certified Facts from B & B Auto Service and Towing
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Certified March 01, 2026Yext Knowledge Graph
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