The road can be a dangerous place for a breakdown. When you get stuck, we’re here to get you to safety. We can handle any towing need you might have: A stranded vehicle on the side of the road, heavy-duty towing, accident recovery services, road service, and auto repair. No matter what your need, Towing or Repairs, you can depend on us to get you back on the road quickly. With over 50 years of serving the Cuyahoga Falls and Akron area, we will tow you to safety and use the latest technology to get your vehicle running right.
Customers generally praised the promptness and professionalism of the towing service, with many noting friendly and knowledgeable staff.
Communication Issues
Several reviews highlighted lapses in communication, particularly regarding wait times and pricing discrepancies.
Vehicle Care
There were mixed reviews about the care taken with vehicles during towing, with some customers reporting damage and poor handling.
Pricing Concerns
Customers expressed concerns about pricing, with some feeling that charges were excessive or inconsistent.
Overall Satisfaction
While many customers had positive experiences, there were notable complaints about service quality and vehicle handling that affected overall satisfaction.
LA
Luke Avery
Nov 23, 2025
5.0
Prompt service.
ZZ
ZZBR Zanzibar
Sep 30, 2025
1.0
Awful experience. I called once, and got put on to an operator telling me they are in contact with a driver. I waited 2 hours before calling back to find out that the operator never told anyone that I was up to get towed. Waited 2 more hours for and while on the phone with insurance company, missed the phone call of the towing company. I called back a few minutes later to find the driver already left and wants to charge me extra to come back for the tow. Beware of this towing company.
RP
Rich Piekarski
Sep 8, 2025
5.0
The best, the service is really great
AL
Annie Louise
Aug 22, 2024
5.0
This shop is the best in the area. I've been going to them for at least 15 years and have never been disappointed- friendly knowledgeable fair priced and honest. What more could you ask for in a mechanic or tow company
Frequently Asked Questions About B & B Auto Service and Towing
What towing and repair services does B & B Auto Service and Towing offer?
B & B Auto Service and Towing offers stranded vehicle towing, heavy-duty towing, accident recovery, road service, and auto repair services.
Where is B & B Auto Service and Towing located?
B & B Auto Service and Towing is located at 3901 State Rd., Cuyahoga Falls, OH 44223, USA.
What are the business hours for B & B Auto Service and Towing?
They are open Monday to Friday from 9:00 AM to 6:00 PM, and Saturdays from 9:00 AM to 1:00 PM. They are closed on Sundays.
How can I contact B & B Auto Service and Towing for service inquiries?
You can call them at +1 330-929-2826 or email bbtowing2826@gmail.com for service inquiries.
Which payment methods are accepted at B & B Auto Service and Towing?
They accept American Express, Cash, Discover, MasterCard, and Visa.
In which service areas does B & B Auto Service and Towing operate?
They serve Cuyahoga Falls, Akron, Munroe Falls, Stow, Tallmadge, Hudson, and Peninsula in Ohio.
What nearby services can customers access around B & B Auto Service and Towing?
Nearby you can find financial services like CTF Partners and Dexter James - Ameriprise Financial Services, as well as automotive services like Magic Touch Detailing and Falls Auto Repair.
Are there dining options near B & B Auto Service and Towing?
Yes, Uptown Grille and Melody Inn bar and grill restaurant are nearby dining options where you can eat before or after your visit.
Can I get fuel or convenience items near B & B Auto Service and Towing?
Circle K and MAPCO convenience stores and gas stations are close by for fuel and quick purchases.
How long has B & B Auto Service and Towing been serving the community?
B & B Auto Service and Towing has been serving the Cuyahoga Falls and Akron area for over 50 years since 1972.