B & B Auto Service and Towing

Reviews

• AP

  Alisha Pero

  2 days ago
  5.0
  Needed my car towed from home to an auto shop. This guy was fast! Excellent service, would definitely recommend and use again!
• CS

  Corey Sutphin

  2 days ago
  1.0
  This company is EXTREMELY rude to veterans!!!! My car was towed by this company this morning. It was towed 3 miles and sat in the yard for 2 hours and these thieves want $234 to pick it up. Just a couple hours after it was towed. The gentleman who answered the phone was extremely rude. I asked if they give veteran discounts, and he has the nerve to say no in a VERY condescending tone. He has no idea who I am or what I do. I'm actually good friends with someone that owns a very reputable tow yard so I'm going to try to talk to police department into using a different company. It is NOT okay to treat veterans in this manner and I don't think Cuyahoga falls Police is going to appreciate it either.
• JJ

  Jam Jevvins

  Feb 26, 2026
  2.0
  Very unpleasant and combative employees. The owner himself (or at least someone claiming that they're the owner) threatened me. If at all possible, do not get your vehicle towed by this company. I would rather personally walk my crashed vehicle to a scrapyard before I let these individuals even become aware that I need a tow. You'll be much happier disregarding this company. They do not want your business, and they sure act like it. You are a burden to them. This was not my first negative experience. Edit: I'd like to add that the employees were extremely rude from the very start of our interaction. I felt extremely uncomfortable the entire time, and I felt like I was ruining their entire day by asking basic, everyday questions. This location and their employees have zero consideration for customers that have little experience having their vehicle towed. Instead of the employees asking simple questions, or being polite, I was met with instantaneous rage that seemed as if the employee themselves had zero capability of controlling. I was also told to "meet them after work to settle this," which was unexpected and rather threatening. I find this extremely unprofessional and honestly childish. As always, I started very professional and cordial, but I did not receive that back. The entire interaction was unnecessarily aggressive, and everyone who works for this company apparently needs therapy.
• MH

  Mark Hanchin

  Feb 7, 2026
  4.0
  Earl did an exellent job of transport to destination
• LA

  Luke Avery

  Nov 23, 2025
  5.0
  Prompt service.

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