Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Graham Rd in Cuyahoga Falls, OH is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Cuyahoga Falls, OH or call us at (330) 922-4170.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
274 reviews
5 stars
170
4 stars
52
3 stars
21
2 stars
10
1 star
21
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for their helpfulness and professionalism, others, particularly a manager named Bruce, received criticism for rudeness and unhelpfulness.
Product Knowledge
Many customers appreciated the staff's knowledge and ability to assist with finding the right parts, although there were instances of employees providing incorrect information.
Installation Assistance
Several reviews highlighted the helpfulness of staff in assisting with installations, such as batteries and wipers, which customers found to be a valuable service.
Store Environment
The store is generally described as clean and well-stocked, but some customers noted issues with specific employees' attitudes affecting their overall experience.
Overall Experience
While many customers had positive experiences and expressed a willingness to return, there were notable complaints about specific staff members that detracted from the overall impression.
- JBJim BrooksOct 3, 20255.0Very helpful , great people at this location was there on 9-29-2025 changed my battery for Volkswagen Passat and headlight.
- TGTracee GurnikOct 1, 20253.0I needed to make an online return, I had my order number and return barcode, as the order stated I needed to provide the store with to make a return. The female manager who "helped" me, didnt use either, said they needed the receipt. Showed them the receipt from my email and pulled the order up in my online account. She said that was not enough, was super rude and told me too bad, nothing she can do. I went to the parking lot, called customer service to get further assistance. They gave me the info from the receipt. All she had to do was call support, like I did, or even say 'hey call support, they canbgive you what I need to process your return'. However, instead of being helpful she just tossed her hands up and said oh well...too bad, you cannot return". I would not recommend going here if you need any assitance with anything as the manager is extremely rude and unhelpful. They got 3 stars from me because once I went back in, after helping myself, the person on the register was super nice and extremely apologetic for how their manager acted.
- JJJohn Civic (Johnnyplumb)Sep 28, 20255.0The female employee is a definite keeper and Auto Zone should be contacted so that she be rewarded for her qualifications and quick wit..
- KKKSep 6, 20255.0Outstanding and super respectful customer service by Terry. I'm always needing something; won't hesitate to come back!
- RRRaghav RaoJul 26, 20255.0They even helped install my wipers!
Frequently Asked Questions About AutoZone Auto Parts
What are the operating hours of AutoZone Auto Parts in Cuyahoga Falls?
AutoZone Auto Parts is open Monday through Saturday from 7:30 AM to 9:00 PM, and Sunday from 9:00 AM to 7:00 PM.
What types of auto parts and products does AutoZone on Graham Rd offer?
They offer new and remanufactured hard parts, maintenance items, car accessories, brake pads, car batteries, and aftermarket automobile parts.
Does AutoZone Auto Parts provide pickup and delivery services?
Yes, the store offers in-store pickup, same-day delivery, and curbside pickup services.
Can I contact AutoZone Auto Parts by phone or email?
Yes, you can call them at (330) 922-4170 or email customer.service@autozone.com for inquiries.
Where is AutoZone Auto Parts located in Cuyahoga Falls?
It is located at 963 Graham Rd, Cuyahoga Falls, OH 44221, USA.
Which brands of auto parts are available at the AutoZone in Cuyahoga Falls?
The store carries brands including Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
How can nearby Valvoline Instant Oil Change help me when visiting AutoZone Auto Parts?
After purchasing oil or related products at AutoZone, you can conveniently get a professional oil change service at the nearby Valvoline Instant Oil Change stations.
Are there nearby services like The UPS Store that AutoZone customers can use?
Yes, The UPS Store near AutoZone offers courier, printing, and shipping services, which can be useful for customers needing to send packages or print documents before or after visiting AutoZone.
What other retail options are close to AutoZone Auto Parts at 963 Graham Rd?
Nearby retail options include Cellular Currency for mobile phone and computer repairs, Round 2 Kids clothing store, and Ultra cleaners for dry cleaning services.
How might nearby Rocco's Pizza complement a visit to AutoZone Auto Parts?
After shopping for auto parts at AutoZone, customers can enjoy a meal at nearby Rocco's Pizza, an Italian restaurant known for its pizza, making a convenient stop for food in the area.