Jegs HighPerformance Centers

Reviews

• JS

  JOHN SHILL

  Mar 17, 2026
  1.0
  I ordered a truck oil filter from them it wasn't even sent from them it was out of stock which it didn't say on their website which it should have so now instead of getting it in 4 days I'm not getting it at 9 days.If you pull up the bbb it says bad experiences with shipping and customer service ever since 2022 when they were bought out
• AG

  alex glenn

  Feb 17, 2026
  1.0
  After unsubscribing from their sms BS. They spammed my number 9 times in a row. Bogus company.
• MM

  mikey mike

  Feb 14, 2026
  1.0
  Went to order a transmission .gave them year make,model ,motor size, even told them the transmission. C4. They gave me a price and said it was available..called back 30 minutes later to order to find out the transmission was not available. They just wanted to sell me another one that was not going to fit without major changes...ARE YOU KIDDING ME....there stupidity would of cost me 4k ......
• JD

  Jamie Dietman

  Feb 13, 2026
  1.0
  Knowingly sent me the wrong injectors because you were out of the right ones. Either a bad sa lesman or a liar. Shorted me $80 on refund for your mistake.Horrible service
• TP

  Tyler Paszty

  Feb 1, 2026
  1.0
  The worst ordering experience I have ever had. Short story long my order was delayed roughly 5 times and took 4 months to arrive while 3 separate jegs employees periodically lied to me about the status of the order to keep me from canceling the order. I placed an order through jegs for a soft top for a jeep yj wrangler. Jegs' list price was about $50 more than competing sites but jegs said it would ship in a week and the other websites listed 2-3 weeks so I payed the extra money to get the top faster because my current top had fallen apart. I waited over a week and received no shipment notification. Then another week went by and around the time I was going to call jegs I got an email saying the product was delayed another 2 weeks. I had to cancel some plans that required the use of my jeep (which is my main daily driver and it's winter so I've been driving around every day in the cold with no top). I waited the 2 weeks and then receive another email claiming it would ship in 3 days. I'm annoyed but I've already placed my order with jegs and its only 3 more days. I waited the 3 days with no word so I call jegs. I speak with a woman who tells me she has checked on the status of the order and that they actually never had the tops but that she has made contact with the manufacturer and that they have a shipment of the top arriving the following day. I waited over a week once again and then get another email saying the shipment is delayed another 2 weeks. At this point i am flying out of state for a vacation so I dont want to mess with calling them. When I return about 2 weeks later there still has been no word. I call jegs once again and speak with a different person who tells me that they don't have the tops and that she doesn't even know why the last person told me they were on a truck scheduled for the next day because that was never true. This person I'm now speaking with tells me that the tops will arrive tomorrow. So I once again have a sales person tell that they will arrive the next day. A week goes by and I get yet another email that says the shipment is delayed another few weeks. I call once again and get someone who tells me they don't know why that last person or the first person I spoke with told me the tops were on the way as it wasnt true The person I'm now talking with tells me the tops will arrive in 2 weeks. I wait about another week and then receive an email that the tops are 3 months away from delivery. This puts a total time of 6 months from the time of my order to the estimated time of delivery. At this point I want to look into canceling my order but I call quadratec and they tell me they are now out of stock of the tops and they have the same delivery date as jegs and I may loose my place in line at jegs if I cancel the order and submit one at quadratec if there are many people waiting I may not get a top. I call jegs and explain what has happened with my order and that the reason i ordered through them even though they sell the same top for a higher price than other websites is so that i could get it quickly. I ask for a price reduction as compensation for the hassle. They offer me a $40 dollar gift card, i tell them i will never shop at jegs again after this experience and they say thats the best they can do, what an insult. So there's basically nothing I can do. I received my top finally after 4 months of waiting this time oddly enough earlier than the estimated ship date with no shipped or tracking email or communication from jegs. I have no idea what is going on at jegs but they seem to have no intracompany communication. Better than a total of 6 months but still unacceptable. 3 different people at jegs lied to me to keep me from canceling my order. I had to drive my topless jeep as a daily driver for 4 months in the winter, I had to cancel several plans in which my jeep was to be used as a means of transport affecting not only myself but others as well, I wasted time trying to call and figure out what was happening with the top on several occasions. Avoid this company at all costs.

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