Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Columbus.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.0
203 reviews
5 stars
148
4 stars
4
3 stars
5
2 stars
5
1 star
41
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times, with some waiting over an hour for service.
Staff Competence
There were multiple complaints about staff not performing services correctly, including forgetting to put oil in cars and using incorrect parts.
Customer Service
While some customers praised the friendly and helpful staff, others reported poor communication and unprofessional behavior.
Overall Experience
Mixed reviews with some customers expressing satisfaction with the service while others experienced significant issues leading to dissatisfaction.
- CRChris Risner4 days ago4.0Service was great but it seems prices have jumped up quite a bit over the past few months.
- CMCasey McChrystal5 days ago5.0Went to Valvoline for an oil change and spoke to Trey. Super nice guy! Helped me out with everything I needed and we had a good conversation. Gave me some good information on my car too that saved me money (unrelated to anything Valvoline). Just great service.
- TTtia tucker5 days ago5.0Great experience , was able to get taken care of quickly and efficiently. Didn’t try to upsell which was nice
- MGmorgan grayJan 2, 20261.0Very disappointed with my experience at Valvoline. I waited over two hours for a simple service, despite there being plenty of workers on site. There was no clear explanation for the delay and no effort to manage the wait or communicate what was going on. I expected much better from a company that advertises quick and convenient service. I won’t be returning.
- SKSteven KirbyDec 19, 20254.0I thought the service was solid. Once I was in the staff was attentive and got me on my way without delay. However, the website listed the location as a 0-10 minute wait. It took a little over 20 for me. Not a big deal, but as my car was serviced I noticed the line backing up a little more as the morning wore on. I checked the website and it still advertised a 0-10 minute wait. So I would recommend calling ahead if you’re truly tight on time.
Frequently Asked Questions About Valvoline Instant Oil Change
What services does Valvoline Instant Oil Change offer?
Valvoline Instant Oil Change offers quick, stay-in-your-car oil changes in about 15 minutes, along with a wide range of preventive vehicle maintenance solutions for all types of vehicles.
Where is Valvoline Instant Oil Change located?
It is located at 1706 W 5th Ave, Columbus, OH 43212, USA.
What are the operating hours of Valvoline Instant Oil Change?
Monday to Friday, 8:00 AM to 8:00 PM; Saturday, 7:30 AM to 6:00 PM; Sunday, 9:00 AM to 5:00 PM. They are closed on holidays like November 27, 2025 and December 25, 2025.
Does Valvoline Instant Oil Change require appointments?
No, appointments are not required at Valvoline Instant Oil Change; customers can walk in for services.
What payment methods are accepted at Valvoline Instant Oil Change?
They accept credit cards, debit cards, and mobile NFC payments.
Can I maintain my car's air conditioning at Valvoline Instant Oil Change?
Yes, Valvoline offers auto air conditioning service along with oil changes and other maintenance.
Which nearby restaurants can I visit before or after my service at Valvoline Instant Oil Change?
Nearby restaurants include Wendy's (fast food/burgers), Red Door Tavern (American cuisine and bar), Qdoba (Mexican fast food), Rotolo's Pizza (Italian), and Peking Dynasty (Chinese).
Are there nearby banks or ATMs near Valvoline Instant Oil Change for convenient transactions?
Yes, nearby banking options include US Bank, U.S. Bank ATM, KeyBank, Telhio Credit Union, FCBank, and First Merchants Bank.
Where can I find car rental services near Valvoline Instant Oil Change?
Nearby car rental agencies include Avis, Budget, Enterprise Rent-A-Car, and Alamo, providing convenient options for transportation.
What nearby attractions can I visit around Valvoline Instant Oil Change while waiting?
You can check out the Ohio Craft Museum, Functional Ceramics Workshop, and Ohio Designer Craftsmen art galleries and museums nearby while waiting for your service.