Valvoline Instant Oil Change

4.0
203 reviews

About

Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Columbus.

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Valvoline Instant Oil Change
1706 W 5th Ave, Columbus, OH
43212, United States

Hours

Reviews

4.0
203 reviews
5 stars
148
4 stars
4
3 stars
5
2 stars
5
1 star
41

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, with some waiting over an hour for service.

Staff Competence

There were multiple complaints about staff not performing services correctly, including forgetting to put oil in cars and using incorrect parts.

Customer Service

While some customers praised the friendly and helpful staff, others reported poor communication and unprofessional behavior.

Overall Experience

Mixed reviews with some customers expressing satisfaction with the service while others experienced significant issues leading to dissatisfaction.
  • CR
    Chris Risner
    4 days ago
    4.0
    Service was great but it seems prices have jumped up quite a bit over the past few months.
  • CM
    Casey McChrystal
    5 days ago
    5.0
    Went to Valvoline for an oil change and spoke to Trey. Super nice guy! Helped me out with everything I needed and we had a good conversation. Gave me some good information on my car too that saved me money (unrelated to anything Valvoline). Just great service.
  • TT
    tia tucker
    5 days ago
    5.0
    Great experience , was able to get taken care of quickly and efficiently. Didn’t try to upsell which was nice
  • MG
    morgan gray
    Jan 2, 2026
    1.0
    Very disappointed with my experience at Valvoline. I waited over two hours for a simple service, despite there being plenty of workers on site. There was no clear explanation for the delay and no effort to manage the wait or communicate what was going on. I expected much better from a company that advertises quick and convenient service. I won’t be returning.
  • SK
    Steven Kirby
    Dec 19, 2025
    4.0
    I thought the service was solid. Once I was in the staff was attentive and got me on my way without delay. However, the website listed the location as a 0-10 minute wait. It took a little over 20 for me. Not a big deal, but as my car was serviced I noticed the line backing up a little more as the morning wore on. I checked the website and it still advertised a 0-10 minute wait. So I would recommend calling ahead if you’re truly tight on time.

Frequently Asked Questions About Valvoline Instant Oil Change

What services does Valvoline Instant Oil Change offer?

Valvoline Instant Oil Change offers quick, stay-in-your-car oil changes in about 15 minutes, along with a wide range of preventive vehicle maintenance solutions for all types of vehicles.

Where is Valvoline Instant Oil Change located?

It is located at 1706 W 5th Ave, Columbus, OH 43212, USA.