Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Columbus.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.3
406 reviews
5 stars
283
4 stars
50
3 stars
15
2 stars
11
1 star
47
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences varied significantly, with some praising excellent service and others reporting poor management and mistakes during oil changes.
Staff Performance
While some employees received high praise for their friendliness and professionalism, others were criticized for rudeness and lack of knowledge.
Efficiency
Many customers noted long wait times and disorganization, leading to frustration, while others experienced quick and efficient service.
Customer Experience
Overall, customer service was highlighted positively by many, but there were notable complaints about unprofessional behavior and inadequate communication.
- JGJonathan Gerardi5 days ago1.0Do NOT go to this location! These people are a joke. They had a five minute conversation about if they added oil to the vehicle or not! You cannot get ahold of management at the location without spending copious amounts of time on the phone with their 800-number.
- CNConcerned Neighbor5 days ago1.0These people had a five minute conversation if they put oil in my car or not. I would avoid this joke of a place at all costs. Do NOT go to the PolarisParkway location!
- LOLiz O6 days ago5.0Excellent, Honest, Friendly and Knowledgeable...Just Amazing!!!!...Too bad they didn't do Wheel lignments 🙂
- MSMax SheppardDec 24, 20255.0I always come here for my Kia when Kia can’t get me in and I love this place. I always wait to get in but the service is reliable and fast when you do. I wouldn’t go any where else but here just bc I’ve never had issues.
- KAKelsey ArnoldDec 16, 20255.0Very nice experience yesterday coming in for an oil change. As a single woman, I felt very comfortable in the atmosphere which is unfortunately not always the case even for a simple oil change at some places. Taylor was my technician and was speedy and friendly. I also had a woman help ring me up (i meant to get her name)- she was so pleasant and they both seemed to really enjoy what they do. I will absolutely be returning to this location as it was a great, and fast service.
Frequently Asked Questions About Valvoline Instant Oil Change
What services does Valvoline Instant Oil Change offer at the Polaris location?
Valvoline Instant Oil Change at Polaris Parkway offers quick, easy preventive vehicle maintenance including 15-minute stay-in-your-car oil changes and a range of other maintenance solutions.
What are the operating hours for Valvoline Instant Oil Change in Columbus?
The store is open Monday to Friday from 7:30 AM to 8:00 PM, Saturday from 7:30 AM to 6:00 PM, and Sunday from 8:00 AM to 6:00 PM.
Does Valvoline Instant Oil Change require appointments?
No, Valvoline Instant Oil Change does not require appointments; you can walk in at your convenience.
What payment methods are accepted at Valvoline Instant Oil Change Polaris?
They accept debit cards, credit cards, and mobile NFC payments.
Is the Polaris location closed on major holidays?
Yes, the location is closed on Thanksgiving Day (November 27) and Christmas Day (December 25).
Where is Valvoline Instant Oil Change located in Columbus?
It is located at 2124 Polaris Parkway, Columbus, OH 43240, USA.
Which nearby dining options can customers visit before or after their service?
Customers can enjoy nearby restaurants such as Five Guys, Firehouse Subs, Giordano's, Mellow Mushroom, Liberty Tavern - Polaris, Tim Hortons, Raising Cane's, and El Acapulco Mexican Restaurant.
Are there fitness or wellness centers near Valvoline Instant Oil Change Polaris?
Yes, nearby fitness and wellness centers include LA Fitness, HOTWORX yoga studio, and SafeSplash Swim School - Columbus (Polaris).
What other automotive or related services are available near the Valvoline location?
Nearby automotive and repair-related services include Polaris Open MRI for diagnostic imaging and Wireless Rx Repair for mobile phone and repair services.
Can customers find financial or retail services close to Valvoline Instant Oil Change Polaris?
Yes, customers can access financial services at Charles Schwab and ATMs like PNC ATM, and shopping options like SupZilla Polaris and Chateau Wine and Spirits.