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Hey Columbus neighbors – did you know that Tire Discounters includes a free alignment with a standard 4-tire installation?
In case you haven’t heard, our family-owned and operated tire stores offer the best value and tire deals in the business. We’re located just down the road from you at 2810 Stelzer Rd, and carry a huge selection of tire brands like Michelin, Pirelli, Continental, BF Goodrich, Goodyear, Nexen, and many more. In other words… if you want it, we’ve got it.
Swing by the shop today, or get in touch with us at (614) 944-6041.
Mixed feedback on customer service; while some praised staff for being friendly and helpful, others reported rude interactions and unprofessional behavior from management.
Service Speed
Many customers expressed frustration with long wait times and delays, often exceeding quoted times for service.
Pricing Issues
Several reviews highlighted discrepancies between quoted prices and final charges, leading to customer dissatisfaction.
Quality of Work
There are concerns about the quality of service, with some customers reporting unresolved issues after service and feeling misled about necessary repairs.
Staff Competence
While some staff members received high praise for their knowledge and professionalism, others were criticized for poor communication and lack of expertise.
MR
Morgan Richards
3 days ago
5.0
Came in after a failed appointment from another tire place on a Saturday and the staff here immediately went to work helping me out and got me two new tires. The staff was very friendly and understanding and turned my day around completely after the first tire place failed me. Highly recommend this place!
CC
Carlo Chavez
6 days ago
1.0
Be very careful with scheduling online here. Very misleading and not accurate with prices or quotes given. I spoke to the advisor the day of the appointment to confirm the price and everything that I was quoted before they serviced my vehicle and was told I was good to go. I go to pickup my car and get the receipt and it was put down that I declined the road hazard insurance which I didn’t an then was told to call the next day to speak to the manager. I call the store again and get ahold of the manager but he did not hear me out or even try to understand where I was coming from and instead tried rushing me because there were people in the physical store claiming it’s not fair to keep customers waiting even though I’m a customer myself. The managers customer service just wasn’t it and attached below I have a screenshot of the original quote and then the second is what I ended up paying which was a little more than what I was quoted which was fine because I thought it was taxes. Mislead and lied too, be careful.
DA
Drea Agnew
Jan 13, 2026
1.0
If I could give 0 star, I would. The person who answered the phone was a real jerk with an attitude. While trying to get an estimate, instead of asking the proper questions (what kind of car do you have, etc) so that he could look up the kind of tires I have. He asked me directly what kind of tires I have. I told him that I was driving and had to ask him couldn’t he just look it up. He then looked it up and said that it was 1 of 2 kinds of tires. I told him which one I thought it was, then I pulled over to look at my tires to tell him specifically which ones I have. He responded with a smart remark, “See I would have looked up the wrong ones…”He gave me the estimate, then he claimed my phone was breaking up and hung up. That was a lie and his way of hanging up. I will not do business with this place who hire jerks like him. A.I would have spoken better to me (smh).
PR
Patrick Riley
Jan 9, 2026
5.0
Best TD I've been to. Robert is fantastic to deal with and service was much faster than others I've been to.
II
Integrity
Jan 2, 2026
1.0
I am very big on customer service & integrity, I am very disheartened at several experiences I have had at this shop. I will never recommend or go back to this place at all. The manager is very nasty & unprofessional. I have never experienced such racism & discrimination it is really sad people in the world can treat someone so poorly based on the color of their skin. I have spent so much money in this shop recently only to have to go some where else to have another shop fix a problem this shop stated they did. What type of establishment would intentionally mess up a customers car??? What type of establishment discriminations against you for the color of your skin. They did not even try to make the situation right after messing up my vehicle where it almost caught on fire. Shame on the manger for not doing his job & making sure my vehicle was safe. It could have very well ended badly for me & child. I am thankful I am still here & God protected us. Proceed with caution when going here, especially when dealing with the manager.
The #1 cause of uneven or rapid tire wear is misalignment. Your vehicle also may pull to one side or feel "loose" when steering, and you might even observe a drop in fuel economy. Alignment is critical to tire life and vehicle safety. In fact, if you install new tires on a misaligned vehicle, some manufacturers won't even honor your tire warranty. Everyday driving, potholes, hard turns, and sudden stops, gradually knock your wheels out of alignment. This wear is natural, but it can quickly chew through your tires. That's why Tire Discounters includes a FREE alignment ($129.99 value) when you purchase 4 tires installed. It's just another way we help you get more life (and more value) out of your tires.
How do I get a free alignment?
At Tire Discounters, when you purchase any 4 tires with installation, you get a FREE alignment. A 4 wheel alignment is valued at $129.99, and comes with a 12 month warranty.
How much is an alignment at Tire Discounters?
Tire Discounters is only major automotive service retailer that gives you a FREE Alignment with any 4 tire purchase with installation. Normally, a 4 wheel alignment at Tire Discounters is $129.99 and comes with a 12 month warranty. For multi year alignment policies, you can have as many alignments as you need within the specified time period.
What’s included with installation at Tire Discounters?
Tire Discounters is only major automotive service retailer that gives you a FREE Alignment with any four tire purchase with installation. We also include mounting and balancing, lifetime rotation, lifetime balancing, lifetime tire pressure adjustments, and free tire repair, all designed to help make your tires last longer.
How often should you get your tires rotated?
Most tire manufacturers recommend you get your tires rotated every 5,000 miles or so to ensure even tread wear that extends tire life.
Can I finance my tires or automotive service at Tire Discounters?
Yes, Tire Discounters offers a credit card with flexible financing options and benefits. You can even prequalify with no impact to your credit score.
Does Tire Discounters offer a Road Hazard warranty?
Yes, Tire Discounters offers Road Hazard, we call it the Worry Free Guarantee. No matter where you are in the country, if you hit something and your tire is damaged as a result, we'll fix or replace it. In other words, we'll be a phone call away no matter where the road takes you.
Do I need an appointment at Tire Discounters?
No, appointments at Tire Discountes are never required, but always recommended.
Which brands of tires does Tires Discounters carry?
Tire Discounters carries all major brands, including Michelin, Cooper, Goodyear, BFGoodrich, General, Kenda, Nexen, Pirelli, and Toyo (and many more).
How much is tire repair at Tire Discounters?
For only $34.99, Tire Discounters repairs tires using a vulcanized patch, the best in the industry. We dismount the tire, patch it from the inside, remount the tire, and balance it. If you bought your tire from us, tire repair is FREE for the life of your tire.
Does Tire Discounters fill up tires for free?
Yes, no matter where you bought your tires, we'll fill them up for free. Can you believe some places still charge for this?
Does Tire Discounters sell used tires?
No, Tire Discounters does not sell used tires. We do offer a large selection of new tires at an affordable price point, along with flexible financing options for your convenience.
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