Business Details
https://www.nationalcar.com/en/car-rental-locations/us/oh/columbus-john-glenn-intl-airport-38n6.html
About
Car Rental AgencyNational Car Rental
Skip the counter when you rent a car with National in Columbus. Choose any car in the aisle and manage your car rental right from the National app with Emerald Club. Bring balance to business travel and book your National Car Rental in Columbus today!
Location
Hours
Reviews
4.3
1,303 reviews
5 stars
918
4 stars
137
3 stars
55
2 stars
57
1 star
136
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting specific employees who provided exceptional service.
Vehicle Quality
Most reviews noted that the vehicles were clean and well-maintained, although there were some complaints about receiving different cars than reserved.
Rental Process
The rental and return processes were frequently described as quick and easy, with many customers appreciating the efficiency.
Lost Items
Several customers expressed frustration with the lost and found process, reporting difficulties in retrieving items left in rental cars.
Inconsistency
Some reviews indicated inconsistencies in service quality, with a few customers experiencing rude or unhelpful staff.
- ZEZarif EnamJan 6, 20265.0I always rent through National and they have always been good and the customer service is always top notch!
- IJIdrissa JallohJan 1, 20265.0I’ve been renting with National for the last two years. This is thus far the best rental company ever. They have brand new fleet of cars , the customer service is great. They go beyond to make sure the customer is satisfied. I’ve rented all over the states plus international and I haven’t had any complaint. Thank you for always treating me with respect. I highly recommend renting with National.
- MMMikeDec 31, 20255.0Picked up Mazda CX90 from CMH, it was spotless. National is awesome.
- RARandy AlanDec 28, 20255.0Anna, Olivia, Matt, Kusaie and Alex are amazing at the airport location. Nationals staff & benefits of the Emerald and Amex Platinum Club benefits is why I won’t rent anywhere else.
- AHamanda hallDec 14, 20251.0returned the car at the airport and checked it in on time. get a text two days later that i didn’t return the car. Try to call and you’re routed to a call center that can’t even call the airport rental directly. not very happy and will not rent with them again.
Frequently Asked Questions About National Car Rental
What services does National Car Rental in Columbus offer?
National Car Rental in Columbus offers car rental services including economy and luxury car rentals, as well as airport pickup.
Where is National Car Rental located in Columbus?
National Car Rental is located at 4106 International Gateway, Columbus, OH 43219, USA.
What are the operating hours of National Car Rental in Columbus?
National Car Rental is open daily from 6:00 AM to 11:59 PM, with additional service from midnight to 12:30 AM.
How can I make a reservation with National Car Rental Columbus?
You can make a reservation online at https://www.nationalcar.com/en/car-rental-locations/us/oh/columbus-john-glenn-intl-airport-38n6.html.
What payment methods are accepted at National Car Rental Columbus?
National Car Rental accepts American Express, Cash, Check, Discover, MasterCard, and Visa.
Does National Car Rental Columbus offer any special discounts?
Yes, National Car Rental offers special discounts and has military discounts available.
How can I benefit from the Emerald Club with National Car Rental?
With the Emerald Club, you can skip the counter, choose any car on the aisle, and manage rentals via the National app for a faster experience.
What nearby car rental options are available around National Car Rental Columbus?
Nearby car rental agencies include Avis Rent A Car, Hertz, Alamo Rent A Car, Enterprise, and Thrifty Car Rental, providing multiple choices for customers.
Are there nearby hotels where I can stay when renting a car at National Car Rental Columbus?
Yes, nearby hotels include Hilton Garden Inn Columbus Airport, Hampton Inn Columbus-Airport, Hampton by Hilton, Fairfield by Marriott Inn & Suites Columbus Airport, and Residence Inn by Marriott Columbus Airport.
What nearby attractions or conveniences can I visit when renting a car from National Car Rental Columbus?
Nearby conveniences include Port Columbus International Airport for easy travel, CMH Cell Phone Lot and CMH Blue Shuttle Lot for parking, and restaurants like McDonald's and Airport McDonald's for quick meals.