Business Details
About
Car WashMoo Moo Express Car Wash
Home grown and operated, Moo Moo Express Car Wash is Central Ohio’s award-winning, premier express car wash with 39+ locations and growing.
The Moo’s fast, high-quality, and environmentally friendly car washes are 100% satisfaction guaranteed, and available in 4 options: Low Fat ($11), Whole ($16), Crème de la Crème ($22), and our BEST Ceramic 4 Ultra ($26).
The Wash Smart Monthly Unlimited Wash Club, starting at just $22 a month per vehicle, offers unlimited car washes at any Moo or 130+ Express Wash Concepts locations across six states. Brands include Moo Moo Express, Flying Ace Express, Clean Express Auto Wash, Green Clean Express Auto Wash and Bee Clean Express Car Wash.
Location
Moo Moo Express Car Wash - Upper Arlington
1927 W. Henderson Rd., Columbus, OH
43220, United States
Hours
Reviews
4.2
775 reviews
5 stars
479
4 stars
155
3 stars
50
2 stars
27
1 star
64
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported inconsistent wash quality, with many stating that their cars often left with spots or were not thoroughly cleaned.
Staff Performance
While some customers praised the staff for being friendly and helpful, others reported unprofessional behavior and poor customer service experiences.
Equipment Issues
Numerous reviews highlighted problems with the vacuums, stating they were often broken or ineffective, leading to frustration among customers.
Membership Concerns
Several customers expressed dissatisfaction with the membership policies, including issues with cancellations and perceived value for the price.
Convenience
The location is noted for its convenience, but traffic issues and long wait times were frequently mentioned as drawbacks.
- MTMAHFOUD TITOUAHOct 16, 20223.0Very nice home
- RBRick BlevinsJul 2, 20225.0My favorite MooMoo
- LWLaura WeaverDec 17, 20215.0Great location
Frequently Asked Questions About Moo Moo Express Car Wash - Upper Arlington
How can I manage my Unlimited Wash Club membership?
You can manage your Membership anytime by going to www.moomoocarwash.com/unlimited
Does my Unlimited Wash Club Membership work at multiple locations?
Yes! You can use it at all of our locations, truly unlimited!
I bought a new vehicle. How do I transfer my Unlimited Wash Club tag?
If you still have your old tag number you can take that to any location's retail office and let them know you need your membership transferred to your current vehicle. They will be happy to assist!
Can I use my Unlimited Wash Club Membership with multiple vehicles?
Your Unlimited Wash Club Membership is per vehicle and your tag cannot be shared.
What can I expect?
We strive to provide the industry’s best, high-quality and eco-friendly express wash experience available! After selecting your wash at our convenient payment kiosk, one of our experienced Moo Crew Members will help guide you into our wash tunnel. We’ll ask you to put your car in neutral, and then simply sit back and enjoy your wash. At the end of the wash tunnel, during the drying cycle, an electronic sign will notify you when it is safe to put your car into Drive to exit the wash.
Are you a touchless car wash?
Our washes use the most state-of-the-art gentle wash material called EnviroSoft. It is a brushless (but not touchless) cleaning technology that cannot scratch or damage your car. Please feel free to ask our onsite staff any questions before you wash— we are happy to further explain our wash process!
What types of vehicles do you wash?
Our vehicle clearance is 7’2”. Our conveyor tracks support a tire width of up to 13.5 inches, and we cannot accept trucks with dual wheels or vehicles over 85 inches wide.
Do you take credit cards?
Yes, for our single washes we accept cash, Moo Moo gift cards, and all major credit and debit cards as form of payment for our single washes. For our Unlimited Wash Club, we require a major credit or debit card.
Do you recycle your water?
We are proud to offer an environmentally friendly wash that saves 100+ gallons of water per wash vs. driveway washing. As a participating member of the WaterSavers® program, our wash process uses an on-demand timing system that profiles and measures your vehicle delivering water precisely to your vehicles surface. Our wash water is then captured and routed into our extensive reclamation system. This system treats the water removing all solids and contaminates and redelivers to the vehicle. This system allows us to safely and effectively wash your vehicle with less than 20 gallons of fresh water.
Are your vacuums truly free?
YES!
Do you offer interior or exterior detailing?
As an express wash, we do not offer interior or exterior detailing services. We invite you to visit our free vacuum lot to clean your vehicle’s interior, and offer a wide range of car cleaning supplies (dash wipes, bug & tar remover cloths, microfiber drying towels, wheel cleaning sprays and air fresheners, to name a few) all competitively priced.
What if I am not satisfied with my wash?
We want you to be completely satisfied with your wash experience and offer a 100% satisfaction guarantee. Please see a staff member following your wash if you are unsatisfied and we will offer a rewash immediately. If you are still unsatisfied with your rewash, we will offer a refund.
Is Moo Moo Express Car Wash a franchise?
We are proud to be a locally owned and operated business, and do not currently offer franchise opportunities.
How can I manage my Unlimited Wash Club membership?
You can manage your Membership anytime by visiting www.moomoocarwash.com/unlimited.
Is my Unlimited Wash Club Membership valid at all Moo Moo locations?
Yes, your Unlimited Wash Club Membership works at all Moo Moo locations, offering truly unlimited washes.
What should I do if I buy a new vehicle and want to transfer my Unlimited Wash Club tag?
Bring your old tag number to any location's retail office and request the transfer to your new vehicle; staff will assist you.
Can I use my Unlimited Wash Club Membership with multiple vehicles?
No, the membership is per vehicle and the tag cannot be shared across vehicles.
What type of car wash experience does Moo Moo Express Car Wash offer?
We provide a fast, high-quality, and eco-friendly express wash using gentle brushless technology called EnviroSoft, with experienced staff to assist you through the process.
What vehicles can be washed at this location?
Vehicles up to 7’2" in height and 85 inches wide are accepted; dual-wheel trucks or those with tire widths over 13.5 inches are not supported.
What payment methods are accepted?
We accept cash, all major credit and debit cards for single washes, and require a major credit or debit card for Unlimited Wash Club memberships.
Do you recycle water during the car wash process?
Yes, we use an environmentally friendly system that saves over 100 gallons of water per wash by recycling and treating water through our reclamation system.
Are the vacuums free to use at this location?
Yes, the vacuums are truly free for customer use.
What are the operating hours of Moo Moo Express Car Wash - Upper Arlington?
Open Monday through Saturday from 7:00 AM to 8:00 PM, and Sunday from 8:00 AM to 8:00 PM, with reduced hours and closures on some holidays.
What nearby places can I visit after getting my car washed here?
You can visit nearby spots such as The Fresh Market for groceries, McDonald's for a quick meal, or the Greentree Shopping Center for retail shopping.
How can nearby transit or banking facilities assist me while visiting Moo Moo Express Car Wash?
Nearby locations like KeyBank and FirstMerit Bank offer convenient financial services and ATMs to meet your banking needs during your visit.
Are there nearby medical or health services in case I need assistance while at Moo Moo Express Car Wash?
Yes, MinuteClinic at CVS and The Little Clinic provide accessible walk-in and medical services nearby for your health and medical needs.