Business Details
About
Car WashMoo Moo Express Car Wash
Home grown and operated, Moo Moo Express Car Wash is Central Ohio’s award-winning, premier express car wash with 39+ locations and growing.
The Moo’s fast, high-quality, and environmentally friendly car washes are 100% satisfaction guaranteed, and available in 4 options: Low Fat ($11), Whole ($16), Crème de la Crème ($22), and our BEST Ceramic 4 Ultra ($26).
The Wash Smart Monthly Unlimited Wash Club, starting at just $22 a month per vehicle, offers unlimited car washes at any Moo or 130+ Express Wash Concepts locations across six states. Brands include Moo Moo Express, Flying Ace Express, Clean Express Auto Wash, Green Clean Express Auto Wash and Bee Clean Express Car Wash.
Location
Moo Moo Express Car Wash - South High
3580 S High St, Columbus, OH
43207, United States
Hours
Reviews
4.5
666 reviews
5 stars
486
4 stars
96
3 stars
36
2 stars
17
1 star
31
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers appreciate the friendly and attentive staff, with specific praise for individual employees who provide excellent service.
Wash Effectiveness
While many customers report satisfaction with the cleanliness of their vehicles, there are frequent complaints about missed spots and inadequate drying.
Vacuum Issues
Numerous reviews highlight problems with non-functioning vacuums, leading to frustration among customers who expect them to work.
Membership Value
Some customers find value in the unlimited wash membership, but others express dissatisfaction with recent changes in services and pricing.
Crowded Conditions
The location is often busy, leading to long wait times, but many customers note that the line moves quickly.
- HRHector RamirezDec 8, 20202.0I have been taking my car to your wash since the first day you opened. The last two months, two people in that car wash have refused to wash the hood and top of the car because it has a rack. I've always had the rack and never had a problem before. The rack is designed so the brush can pass without any stalling or suffer damage. Unfortunately I canceled the membership today. Oh well. Will go back to Goo Goo. I tried to talk to the manager but the girl named Heather said nothing could be done.
Frequently Asked Questions About Moo Moo Express Car Wash - South High
How can I manage my Unlimited Wash Club membership?
You can manage your Membership anytime by going to www.moomoocarwash.com/unlimited
Does my Unlimited Wash Club Membership work at multiple locations?
Yes! You can use it at all of our locations, truly unlimited!
I bought a new vehicle. How do I transfer my Unlimited Wash Club tag?
If you still have your old tag number you can take that to any location's retail office and let them know you need your membership transferred to your current vehicle. They will be happy to assist!
Can I use my Unlimited Wash Club Membership with multiple vehicles?
Your Unlimited Wash Club Membership is per vehicle and your tag cannot be shared.
What can I expect?
We strive to provide the industry’s best, high-quality and eco-friendly express wash experience available! After selecting your wash at our convenient payment kiosk, one of our experienced Moo Crew Members will help guide you into our wash tunnel. We’ll ask you to put your car in neutral, and then simply sit back and enjoy your wash. At the end of the wash tunnel, during the drying cycle, an electronic sign will notify you when it is safe to put your car into Drive to exit the wash.
Are you a touchless car wash?
Our washes use the most state-of-the-art gentle wash material called EnviroSoft. It is a brushless (but not touchless) cleaning technology that cannot scratch or damage your car. Please feel free to ask our onsite staff any questions before you wash— we are happy to further explain our wash process!
What types of vehicles do you wash?
Our vehicle clearance is 7’2”. Our conveyor tracks support a tire width of up to 13.5 inches, and we cannot accept trucks with dual wheels or vehicles over 85 inches wide.
Do you take credit cards?
Yes, for our single washes we accept cash, Moo Moo gift cards, and all major credit and debit cards as form of payment for our single washes. For our Unlimited Wash Club, we require a major credit or debit card.
Do you recycle your water?
We are proud to offer an environmentally friendly wash that saves 100+ gallons of water per wash vs. driveway washing. As a participating member of the WaterSavers® program, our wash process uses an on-demand timing system that profiles and measures your vehicle delivering water precisely to your vehicles surface. Our wash water is then captured and routed into our extensive reclamation system. This system treats the water removing all solids and contaminates and redelivers to the vehicle. This system allows us to safely and effectively wash your vehicle with less than 20 gallons of fresh water.
Are your vacuums truly free?
YES!
Do you offer interior or exterior detailing?
As an express wash, we do not offer interior or exterior detailing services. We invite you to visit our free vacuum lot to clean your vehicle’s interior, and offer a wide range of car cleaning supplies (dash wipes, bug & tar remover cloths, microfiber drying towels, wheel cleaning sprays and air fresheners, to name a few) all competitively priced.
What if I am not satisfied with my wash?
We want you to be completely satisfied with your wash experience and offer a 100% satisfaction guarantee. Please see a staff member following your wash if you are unsatisfied and we will offer a rewash immediately. If you are still unsatisfied with your rewash, we will offer a refund.
Is Moo Moo Express Car Wash a franchise?
We are proud to be a locally owned and operated business, and do not currently offer franchise opportunities.
How can I manage my Unlimited Wash Club membership for Moo Moo Express Car Wash?
You can manage your Unlimited Wash Club membership anytime by visiting www.moomoocarwash.com/unlimited.
Can I use my Unlimited Wash Club Membership at multiple locations?
Yes, your membership works at all Moo Moo Express Car Wash locations, providing truly unlimited washes.
How do I transfer my Unlimited Wash Club tag to a new vehicle?
Take your old tag number to any location’s retail office and request a membership transfer to your new vehicle; the staff will assist you.
Does the Unlimited Wash Club Membership apply to multiple vehicles?
No, the membership is per vehicle and tags cannot be shared between vehicles.
What types of vehicles can be washed at this location?
The car wash accommodates vehicles up to 7'2" in height and 85 inches wide, supporting tire widths up to 13.5 inches; trucks with dual wheels are not accepted.
Are the vacuums at Moo Moo Express Car Wash free to use?
Yes, all vacuums are truly free for customer use.
What payment methods are accepted for single washes and the Unlimited Wash Club?
Single washes accept cash, Moo Moo gift cards, and all major credit and debit cards; Unlimited Wash Club membership requires a major credit or debit card.
Is the car wash environmentally friendly and does it recycle water?
Yes, the wash process recycles water using an advanced reclamation system, saving over 100 gallons per wash compared to driveway washing and using less than 20 gallons of fresh water per wash.
What are the operating hours for Moo Moo Express Car Wash - South High?
Open Monday through Saturday from 7:00 AM to 8:00 PM, and Sundays from 8:00 AM to 8:00 PM, with specific holiday hours; please check in advance for holiday closures or reduced hours.
What nearby dining options are available around Moo Moo Express Car Wash - South High?
You can enjoy nearby restaurants such as Chipotle Mexican Grill, Roadhouse Grill, McDonald's, Los Mariachis Mexican Restaurant, Firehouse Subs, White Castle, China City Buffet, KFC, Taco Bell, Wendy's, and Black Angus Steakhouse before or after your car wash visit.
Are there any nearby grocery stores or supermarkets if I want to shop during my car wash visit?
Yes, ALDI USA is nearby, offering a convenient place to buy groceries and other essentials during your visit.
How can nearby medical centers be helpful when visiting Moo Moo Express Car Wash - South High?
Nearby medical facilities like Buckeye Health and Research, Highview Family Health, Omnia Medical Group, and Robert Andrei Florea provide nearby healthcare options, which could be useful for visitors needing medical assistance or appointments around their car wash visit.