Business Details
About
Car Wash
Home grown and operated, Moo Moo Express Car Wash is Central Ohio’s award-winning, premier express car wash with 34+ locations and growing.
The Moo’s fast, high-quality, and environmentally friendly car washes are 100% satisfaction guaranteed, and available in 4 options: Low Fat ($7), Whole ($12), Crème de la Crème ($18), and our BEST Ceramic 4 Ultra ($22).
The Wash Smart Monthly Unlimited Wash Club, starting at just $20 a month per vehicle, offers unlimited car washes at any Moo or 100+ Express Wash Concepts locations across six states. Brands include Moo Moo Express, Flying Ace Express, Clean Express Auto Wash, Green Clean Express Auto Wash and Bee Clean Express Car Wash.
Location
Moo Moo Express Car Wash - Silver Dr.
2431 Silver Dr., Columbus, OH
43211, United States
Hours
Reviews
4.5
289 reviews
5 stars
224
4 stars
22
3 stars
14
2 stars
10
1 star
19
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported mixed experiences with service, highlighting friendly staff but also instances of rudeness and poor assistance.
Car Wash Effectiveness
Many reviews noted inconsistent cleaning results, with some customers dissatisfied with dirt and grime remaining after washes.
Membership Issues
Several customers expressed frustration with the member's lane being closed and the perceived value of membership not being met.
Vacuum Performance
While some praised the strong vacuums, others reported issues with vacuum functionality and cleanliness.
Wait Times
Customers frequently mentioned long wait times, particularly during busy periods, impacting their overall experience.
- TFTempest FaaMar 13, 20251.0Payed $18 for a carwash that left dirt, grime, and bird poop in several places on the car. It hardly even seems to have done anything.
- AMarnaud meleMay 15, 20245.0Cool place to wash your car
- LMLauren MirandaDec 10, 20225.0Great, fast service and friendly staff!
- SBSuzanne BeachyDec 2, 20225.0Friendly, efficient attendants kept the line mooooving 😉 smoothly.
Frequently Asked Questions About Moo Moo Express Car Wash - Silver Dr.
What can I expect?
We strive to provide the industry’s best, high-quality, and eco-friendly express wash experience available! After selecting your wash at our convenient payment kiosk, one of our experienced Crew Members will help guide you into our wash tunnel. We’ll ask you to put your car in neutral, and then simply sit back and enjoy your wash. At the end of the wash tunnel, during the drying cycle, an electronic sign will notify you when it is safe to put your car into Drive to exit the wash.
Are you a touchless car wash?
Our washes use the most state-of-the-art gentle wash material called EnviroSoft. It is a brushless (but not touchless) cleaning technology that cannot scratch or damage your car. Please feel free to ask our onsite staff any questions before you wash— we are happy to further explain our wash process!
What types of vehicles do you wash?
Our vehicle clearance is 7’2”. Our conveyor tracks support a tire width of up to 13.5 inches, and we cannot accept trucks with dual wheels or vehicles over 85 inches wide. For the safety of our customers, team members, and wash equipment, we cannot wash vehicles with bike/scooter/wheelchair/utility racks. We sincerely apologize for the inconvenience.
Do you recycle water?
We are proud to offer an environmentally friendly wash that saves 100+ gallons of water per wash vs. driveway washing. As a participating member of the WaterSavers® program, our wash process uses an on-demand timing system that profiles and measures your vehicle delivering water precisely to your vehicle's surface. Our wash water is then captured and routed into our extensive reclamation system. This system treats the water removing all solids and contaminates and redelivers to the vehicle. This system allows us to safely and effectively wash your vehicle with less than 20 gallons of fresh water.
Do you take credit cards?
Yes, for our single washes we accept cash, Moo Moo gift cards, and all major credit and debit cards as forms of payment for our single washes. For our Unlimited Wash Club, we require a major credit or debit card.
Are your vacuums truly FREE?
Yes!
Do you offer interior or exterior detailing?
As an express wash, we do not offer interior or exterior detailing services. We invite you to visit our free vacuum lot to clean your vehicle’s interior and offer a wide range of car cleaning supplies (dash wipes, bug & tar remover cloths, microfiber drying towels, wheel cleaning sprays, and air fresheners, to name a few) all competitively priced.
What if I am not satisfied with my wash?
We want you to be completely satisfied with your wash experience and offer a 100% satisfaction guarantee. Please see a staff member following your wash if you are unsatisfied and we will offer a rewash immediately. If you are still unsatisfied with your rewash, we will offer a refund.
Is Moo Moo Express Car Wash a Franchise?
We are proud to be a locally owned and operated business and do not currently offer franchise opportunities.
What type of car wash experience does Moo Moo Express Car Wash offer?
Moo Moo Express Car Wash provides a high-quality, eco-friendly express wash experience with assistance from experienced crew members through a convenient payment kiosk and wash tunnel.
Is Moo Moo Express Car Wash a touchless car wash?
They use EnviroSoft, a brushless but not touchless technology that cleans your car gently without scratching or damage.
What vehicle sizes and types are accepted at Moo Moo Express Car Wash?
Vehicles up to 7'2" in height and 85 inches in width can be washed; trucks with dual wheels or those with racks are not accepted for safety reasons.
Does Moo Moo Express Car Wash recycle water?
Yes, it uses a water reclamation system that treats and reuses water, saving over 100 gallons per wash compared to driveway washing.
What payment methods are accepted at Moo Moo Express Car Wash?
Cash, Moo Moo gift cards, and all major credit and debit cards for single washes; major credit or debit cards are required for the Unlimited Wash Club.
Are the vacuums at Moo Moo Express Car Wash free to use?
Yes, the vacuums are completely free for customers.
Does Moo Moo Express Car Wash offer interior or exterior detailing services?
They do not offer detailing but provide free vacuum lots and a variety of competitively priced car cleaning supplies for interior care.
What are the regular opening hours of Moo Moo Express Car Wash on Silver Dr.?
The car wash is open Monday through Saturday from 7:00 AM to 8:00 PM and Sunday from 8:00 AM to 8:00 PM.
Are there any holiday closures or special holiday hours for the Moo Moo Express Car Wash on Silver Dr.?
The car wash is closed on Thanksgiving Day (Nov 27), Christmas Day (Dec 25), and New Year's Day (Jan 1). On Christmas Eve (Dec 24) and New Year's Eve (Dec 31), it operates from 7:00 AM to 4:00 PM.
What nearby places can I visit before or after getting a car wash at Moo Moo Express on Silver Dr.?
You can visit the Ohio Historical Society for a cultural experience, shop at ALDI USA or Family Dollar for groceries, enjoy a meal at Frisch's Big Boy, and grab a quick bite at Koshary King food truck near the car wash.
How can nearby automotive services complement my visit to Moo Moo Express Car Wash on Silver Dr.?
Nearby tire and repair shops like NTB National Tire and Battery and Tire Kingdom provide convenient options for tire or repair services alongside your car wash visit.
Are there convenient dining options available near Moo Moo Express Car Wash on Silver Dr.?
Yes, you can find fast food and restaurant options nearby including Wendy's fast food restaurant and Frisch's Big Boy for a sit-down meal.