Business Details
About
Car WashMoo Moo Express Car Wash
Home grown and operated, Moo Moo Express Car Wash is Central Ohio’s award-winning, premier express car wash with 39+ locations and growing.
The Moo’s fast, high-quality, and environmentally friendly car washes are 100% satisfaction guaranteed, and available in 4 options: Low Fat ($11), Whole ($16), Crème de la Crème ($22), and our BEST Ceramic 4 Ultra ($26).
The Wash Smart Monthly Unlimited Wash Club, starting at just $22 a month per vehicle, offers unlimited car washes at any Moo or 130+ Express Wash Concepts locations across six states. Brands include Moo Moo Express, Flying Ace Express, Clean Express Auto Wash, Green Clean Express Auto Wash and Bee Clean Express Car Wash.
Location
Moo Moo Express Car Wash - Gahanna
4940 N. Hamilton Rd., Columbus, OH
43230, United States
Hours
Reviews
4.3
888 reviews
5 stars
542
4 stars
185
3 stars
72
2 stars
35
1 star
54
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported inconsistent wash quality, with many stating their cars remained dirty after the wash.
Staff Friendliness
Several reviews highlighted the friendly and helpful nature of the staff, contributing positively to the customer experience.
Pricing Concerns
Some customers felt the pricing was too high for the quality of service received, with mentions of dissatisfaction regarding the value of the washes.
Location Issues
Feedback indicated that the layout and traffic flow at certain locations were problematic, leading to confusion and potential safety concerns.
- TSTimothy SidotiFeb 1, 20221.0Second review in 3 days and this is in response to the owners response to my first. Cannot give a lower score. Left a review the other day about really bad professionalism and an awful employee. Sure it was busy and we waited in line. The employee, an older persons, had no clue as to why she was doing and not knowing how to control traffic. I waited and then when room was available started to drive in. She screamed at my wife and I and hit the hood screaming and spitting to move back. I left instead of arguing and fighting with the person. The owner said after calling and talking to the store they said and imagine this, they didn't do anything wrong. Of course they would say that you pay them. The way she screamed and acted like a drunk person. I have posted on certain sites to not use this place with all the discourteous and awful treatment and possible unstable workers. Plus the responses form the owners is craptastic. Just putting the word DO NOT USE MOO MOO CAR WASH on all sorts of sites now due to that response.
- CSChris ShureldsJul 15, 20215.0Very nice and easy to run through to get your car washed.
- JHJohn HarrisOct 13, 20204.0Certainly was fast! They had to look up how to reset my Check Engine light on YouTube (not real professional. Probably best to not tell me). Kind of expensive, at $107 for an oil change. (2012 VW TDI) I don't have any other point of reference on this cost, but I will check with the dealership to have a point of comparison. The quick turnaround is certainly worth an extra star. (-1 for cost. -1 for telling me they looked up a procedure on YouTube. +1 for speed.)
- SASheila AlexanderJul 2, 20175.0Great car wash
Frequently Asked Questions About Moo Moo Express Car Wash - Gahanna
How can I manage my Unlimited Wash Club membership?
You can manage your Membership anytime by going to www.moomoocarwash.com/unlimited
Does my Unlimited Wash Club Membership work at multiple locations?
Yes! You can use it at all of our locations, truly unlimited!
I bought a new vehicle. How do I transfer my Unlimited Wash Club tag?
If you still have your old tag number you can take that to any location's retail office and let them know you need your membership transferred to your current vehicle. They will be happy to assist!
Can I use my Unlimited Wash Club Membership with multiple vehicles?
Your Unlimited Wash Club Membership is per vehicle and your tag cannot be shared.
What can I expect?
We strive to provide the industry’s best, high-quality and eco-friendly express wash experience available! After selecting your wash at our convenient payment kiosk, one of our experienced Moo Crew Members will help guide you into our wash tunnel. We’ll ask you to put your car in neutral, and then simply sit back and enjoy your wash. At the end of the wash tunnel, during the drying cycle, an electronic sign will notify you when it is safe to put your car into Drive to exit the wash.
Are you a touchless car wash?
Our washes use the most state-of-the-art gentle wash material called EnviroSoft. It is a brushless (but not touchless) cleaning technology that cannot scratch or damage your car. Please feel free to ask our onsite staff any questions before you wash— we are happy to further explain our wash process!
What types of vehicles do you wash?
Our vehicle clearance is 7’2”. Our conveyor tracks support a tire width of up to 13.5 inches, and we cannot accept trucks with dual wheels or vehicles over 85 inches wide.
Do you take credit cards?
Yes, for our single washes we accept cash, Moo Moo gift cards, and all major credit and debit cards as form of payment for our single washes. For our Unlimited Wash Club, we require a major credit or debit card.
Do you recycle your water?
We are proud to offer an environmentally friendly wash that saves 100+ gallons of water per wash vs. driveway washing. As a participating member of the WaterSavers® program, our wash process uses an on-demand timing system that profiles and measures your vehicle delivering water precisely to your vehicles surface. Our wash water is then captured and routed into our extensive reclamation system. This system treats the water removing all solids and contaminates and redelivers to the vehicle. This system allows us to safely and effectively wash your vehicle with less than 20 gallons of fresh water.
Are your vacuums truly free?
YES!
Do you offer interior or exterior detailing?
As an express wash, we do not offer interior or exterior detailing services. We invite you to visit our free vacuum lot to clean your vehicle’s interior, and offer a wide range of car cleaning supplies (dash wipes, bug & tar remover cloths, microfiber drying towels, wheel cleaning sprays and air fresheners, to name a few) all competitively priced.
What if I am not satisfied with my wash?
We want you to be completely satisfied with your wash experience and offer a 100% satisfaction guarantee. Please see a staff member following your wash if you are unsatisfied and we will offer a rewash immediately. If you are still unsatisfied with your rewash, we will offer a refund.
Is Moo Moo Express Car Wash a franchise?
We are proud to be a locally owned and operated business, and do not currently offer franchise opportunities.
How can I manage my Unlimited Wash Club membership?
You can manage your Membership anytime by going to www.moomoocarwash.com/unlimited.
Does the Unlimited Wash Club Membership work at multiple locations?
Yes! You can use it at all of our locations, truly unlimited!
What types of vehicles can be washed at Moo Moo Express Car Wash - Gahanna?
Our vehicle clearance is 7’2”, conveyor tracks support a tire width up to 13.5 inches, and we cannot accept trucks with dual wheels or vehicles over 85 inches wide.
What payment methods are accepted for single washes and Unlimited Wash Club?
For single washes we accept cash, Moo Moo gift cards, and all major credit and debit cards. Unlimited Wash Club requires a major credit or debit card.
Is the car wash process eco-friendly?
Yes, we use an extensive recycling system that saves over 100 gallons of water per wash compared to driveway washing, using less than 20 gallons of fresh water per wash.
Are the vacuums at Moo Moo Express Car Wash truly free to use?
YES! Our vacuums are completely free for customer use.
What are the operating hours of Moo Moo Express Car Wash - Gahanna?
Open Monday to Saturday from 7:00 AM to 8:00 PM, and Sunday from 8:00 AM to 8:00 PM, with some holiday exceptions.
Where is Moo Moo Express Car Wash - Gahanna located?
Our address is 4940 N. Hamilton Rd., Columbus, OH 43230, USA.
What nearby dining options can I visit before or after my car wash?
You can enjoy meals at nearby restaurants like LongHorn Steakhouse, Olive Garden, Firehouse Subs, Panera Bread, McDonald's, Five Guys, Agape Mediterranean, Asian Hibachi Express, and Hibachi Express.
Are there nearby services related to vehicle care near the car wash?
Yes, nearby automotive services include Moo Moo Car Wash & Express Lube, Take 5 Oil Change, MooLube, Tire City & Collision North, providing you options for oil changes, detailing, and repairs.
What nearby retail and convenience stores can I visit around the car wash location?
You can find stores like AT&T Store, Stein Mart, Big Lots, Dollar Tree, and Pet Supplies Plus for various shopping needs nearby.