Business Details
About
Car Wash
Home grown and operated, Moo Moo Express Car Wash is Central Ohio’s award-winning, premier express car wash with 34+ locations and growing.
The Moo’s fast, high-quality, and environmentally friendly car washes are 100% satisfaction guaranteed, and available in 4 options: Low Fat ($7), Whole ($12), Crème de la Crème ($18), and our BEST Ceramic 4 Ultra ($22).
The Wash Smart Monthly Unlimited Wash Club, starting at just $20 a month per vehicle, offers unlimited car washes at any Moo or 100+ Express Wash Concepts locations across six states. Brands include Moo Moo Express, Flying Ace Express, Clean Express Auto Wash, Green Clean Express Auto Wash and Bee Clean Express Car Wash.
Location
Moo Moo Express Car Wash - Broad St.
6300 East Broad St., Columbus, OH
43213, United States
Hours
Reviews
4.4
1,268 reviews
5 stars
816
4 stars
267
3 stars
98
2 stars
32
1 star
55
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service experiences vary widely; some employees are praised for their friendliness and helpfulness, while others are reported as rude or unprofessional.
Cleaning Effectiveness
While many customers appreciate the cleanliness of their vehicles post-wash, several reviews indicate that certain areas, like the back of SUVs and wheel wells, are often missed.
Facility Condition
The cleanliness and maintenance of the facility are inconsistent, with some customers noting dirty walls and unpleasant odors.
Value for Money
Many customers find the monthly membership to be a good value, especially for frequent users, though some feel the wash quality does not justify the price.
Operational Issues
Customers have reported issues with equipment, such as vacuums being out of order and long wait times due to limited operational lanes.
- GRGlenn RobeyMar 27, 20213.0Didn't clean the back of my car
- DPDewayne ParksMar 5, 20172.0Change machine not working.Dryer leaves water on car. Bottom half of dpors still dirty. No tire shine on drivers side tires.
Frequently Asked Questions About Moo Moo Express Car Wash - Broad St.
How can I manage my Unlimited Wash Club membership?
You can manage your Membership anytime by going to www.moomoocarwash.com/unlimited
Does my Unlimited Wash Club Membership work at multiple locations?
Yes! You can use it at all of our locations, truly unlimited!
I bought a new vehicle. How do I transfer my Unlimited Wash Club tag?
If you still have your old tag number you can take that to any location's retail office and let them know you need your membership transferred to your current vehicle. They will be happy to assist!
Can I use my Unlimited Wash Club Membership with multiple vehicles?
Your Unlimited Wash Club Membership is per vehicle and your tag cannot be shared.
What can I expect?
We strive to provide the industry’s best, high-quality and eco-friendly express wash experience available! After selecting your wash at our convenient payment kiosk, one of our experienced Moo Crew Members will help guide you into our wash tunnel. We’ll ask you to put your car in neutral, and then simply sit back and enjoy your wash. At the end of the wash tunnel, during the drying cycle, an electronic sign will notify you when it is safe to put your car into Drive to exit the wash.
Are you a touchless car wash?
Our washes use the most state-of-the-art gentle wash material called EnviroSoft. It is a brushless (but not touchless) cleaning technology that cannot scratch or damage your car. Please feel free to ask our onsite staff any questions before you wash— we are happy to further explain our wash process!
What types of vehicles do you wash?
Our vehicle clearance is 7’2”. Our conveyor tracks support a tire width of up to 13.5 inches, and we cannot accept trucks with dual wheels or vehicles over 85 inches wide.
Do you take credit cards?
Yes, for our single washes we accept cash, Moo Moo gift cards, and all major credit and debit cards as form of payment for our single washes. For our Unlimited Wash Club, we require a major credit or debit card.
Do you recycle your water?
We are proud to offer an environmentally friendly wash that saves 100+ gallons of water per wash vs. driveway washing. As a participating member of the WaterSavers® program, our wash process uses an on-demand timing system that profiles and measures your vehicle delivering water precisely to your vehicles surface. Our wash water is then captured and routed into our extensive reclamation system. This system treats the water removing all solids and contaminates and redelivers to the vehicle. This system allows us to safely and effectively wash your vehicle with less than 20 gallons of fresh water.
Are your vacuums truly free?
YES!
Do you offer interior or exterior detailing?
As an express wash, we do not offer interior or exterior detailing services. We invite you to visit our free vacuum lot to clean your vehicle’s interior, and offer a wide range of car cleaning supplies (dash wipes, bug & tar remover cloths, microfiber drying towels, wheel cleaning sprays and air fresheners, to name a few) all competitively priced.
What if I am not satisfied with my wash?
We want you to be completely satisfied with your wash experience and offer a 100% satisfaction guarantee. Please see a staff member following your wash if you are unsatisfied and we will offer a rewash immediately. If you are still unsatisfied with your rewash, we will offer a refund.
Is Moo Moo Express Car Wash a franchise?
We are proud to be a locally owned and operated business, and do not currently offer franchise opportunities.
How can I manage my Unlimited Wash Club membership at Moo Moo Express Car Wash?
You can manage your Unlimited Wash Club membership anytime by visiting www.moomoocarwash.com/unlimited.
Can I use my Unlimited Wash Club Membership at all Moo Moo locations?
Yes, your Unlimited Wash Club Membership is valid at all Moo Moo Express Car Wash locations with truly unlimited use.
How do I transfer my Unlimited Wash Club tag to a new vehicle?
Bring your old tag number to any Moo Moo retail office and the staff will assist you in transferring your membership to your current vehicle.
Are the vacuums at Moo Moo Express Car Wash free to use?
Yes, all vacuums at Moo Moo Express Car Wash are completely free to use.
What payment options are accepted at Moo Moo Express Car Wash?
We accept cash, Moo Moo gift cards, and all major credit and debit cards for single washes. Unlimited Wash Club requires a major credit or debit card.
What are the operating hours at Moo Moo Express Car Wash - Broad St.?
We are open Monday through Saturday from 7:00 AM to 8:00 PM, and Sunday from 8:00 AM to 8:00 PM.
Does Moo Moo Express Car Wash recycle its water during washes?
Yes, our wash process recycles water, using less than 20 gallons of fresh water per wash through an advanced reclamation system, saving over 100 gallons compared to driveway washing.
Which nearby dining options are available around Moo Moo Express Car Wash - Broad St.?
You can enjoy meals at nearby restaurants such as Sababa Mediterranean Grill, Steak Escape sandwich shop, Chick-fil-A, and Cazuelas Mexican Restaurant & Cantina before or after your car wash.
Are there coffee shops near Moo Moo Express Car Wash where I can relax?
Yes, several Starbucks locations are nearby where you can grab a coffee or smoothie while you wait or after your wash.
What nearby services might I find convenient when visiting Moo Moo Express Car Wash on Broad St.?
Nearby services include FedEx Office Print & Ship Center for shipping needs, T-Mobile stores for mobile phones and accessories, and Miracle-Ear Hearing Aid Center for hearing services.