Business Details
About
Car Wash
Home grown and operated, Moo Moo Express Car Wash is Central Ohio’s award-winning, premier express car wash with 34+ locations and growing.
The Moo’s fast, high-quality, and environmentally friendly car washes are 100% satisfaction guaranteed, and available in 4 options: Low Fat ($7), Whole ($12), Crème de la Crème ($18), and our BEST Ceramic 4 Ultra ($22).
The Wash Smart Monthly Unlimited Wash Club, starting at just $20 a month per vehicle, offers unlimited car washes at any Moo or 100+ Express Wash Concepts locations across six states. Brands include Moo Moo Express, Flying Ace Express, Clean Express Auto Wash, Green Clean Express Auto Wash and Bee Clean Express Car Wash.
Location
Moo Moo Express Car Wash - Bexley
2080 East Livingston Ave., Columbus, OH
43209, United States
Hours
Reviews
4.4
944 reviews
5 stars
631
4 stars
171
3 stars
78
2 stars
20
1 star
44
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported mixed experiences with staff professionalism, with some praising friendly service while others noted rudeness and lack of knowledge.
Car Damage
Multiple reviews highlighted issues with car damage during washes, including scratches and broken parts, leading to dissatisfaction and loss of trust.
Wait Times
Many customers expressed frustration with long wait times, especially during peak hours, impacting their overall experience.
Vacuum Performance
Several reviews mentioned poor vacuum performance, with complaints about weak suction and broken machines.
Membership Value
While some customers appreciated the value of the unlimited wash membership, others felt that recent price increases did not correspond with service quality.
Frequently Asked Questions About Moo Moo Express Car Wash - Bexley
How can I manage my Unlimited Wash Club membership?
You can manage your Membership anytime by going to www.moomoocarwash.com/unlimited
Does my Unlimited Wash Club Membership work at multiple locations?
Yes! You can use it at all of our locations, truly unlimited!
I bought a new vehicle. How do I transfer my Unlimited Wash Club tag?
If you still have your old tag number you can take that to any location's retail office and let them know you need your membership transferred to your current vehicle. They will be happy to assist!
Can I use my Unlimited Wash Club Membership with multiple vehicles?
Your Unlimited Wash Club Membership is per vehicle and your tag cannot be shared.
What can I expect?
We strive to provide the industry’s best, high-quality and eco-friendly express wash experience available! After selecting your wash at our convenient payment kiosk, one of our experienced Moo Crew Members will help guide you into our wash tunnel. We’ll ask you to put your car in neutral, and then simply sit back and enjoy your wash. At the end of the wash tunnel, during the drying cycle, an electronic sign will notify you when it is safe to put your car into Drive to exit the wash.
Are you a touchless car wash?
Our washes use the most state-of-the-art gentle wash material called EnviroSoft. It is a brushless (but not touchless) cleaning technology that cannot scratch or damage your car. Please feel free to ask our onsite staff any questions before you wash— we are happy to further explain our wash process!
What types of vehicles do you wash?
Our vehicle clearance is 7’2”. Our conveyor tracks support a tire width of up to 13.5 inches, and we cannot accept trucks with dual wheels or vehicles over 85 inches wide.
Do you take credit cards?
Yes, for our single washes we accept cash, Moo Moo gift cards, and all major credit and debit cards as form of payment for our single washes. For our Unlimited Wash Club, we require a major credit or debit card.
Do you recycle your water?
We are proud to offer an environmentally friendly wash that saves 100+ gallons of water per wash vs. driveway washing. As a participating member of the WaterSavers® program, our wash process uses an on-demand timing system that profiles and measures your vehicle delivering water precisely to your vehicles surface. Our wash water is then captured and routed into our extensive reclamation system. This system treats the water removing all solids and contaminates and redelivers to the vehicle. This system allows us to safely and effectively wash your vehicle with less than 20 gallons of fresh water.
Are your vacuums truly free?
YES!
Do you offer interior or exterior detailing?
As an express wash, we do not offer interior or exterior detailing services. We invite you to visit our free vacuum lot to clean your vehicle’s interior, and offer a wide range of car cleaning supplies (dash wipes, bug & tar remover cloths, microfiber drying towels, wheel cleaning sprays and air fresheners, to name a few) all competitively priced.
What if I am not satisfied with my wash?
We want you to be completely satisfied with your wash experience and offer a 100% satisfaction guarantee. Please see a staff member following your wash if you are unsatisfied and we will offer a rewash immediately. If you are still unsatisfied with your rewash, we will offer a refund.
Is Moo Moo Express Car Wash a franchise?
We are proud to be a locally owned and operated business, and do not currently offer franchise opportunities.
How can I manage my Unlimited Wash Club membership?
You can manage your Membership anytime by going to www.moomoocarwash.com/unlimited.
Does my Unlimited Wash Club Membership work at multiple locations?
Yes! Your membership is valid at all Moo Moo locations, offering truly unlimited washes.
How do I transfer my Unlimited Wash Club tag if I bought a new vehicle?
Take your old tag number to any location's retail office to transfer your membership to your new vehicle. Staff will assist you.
What payment methods are accepted for single washes and memberships?
Single washes accept cash, Moo Moo gift cards, and all major credit/debit cards. Unlimited Wash Club requires a major credit or debit card.
Are the vacuums at Moo Moo Express Car Wash truly free?
Yes, the vacuums provided at our car wash are completely free to use.
What type of car wash technology is used at Moo Moo Express Car Wash?
We use EnviroSoft, a state-of-the-art, gentle brushless cleaning technology that won’t scratch or damage your car.
What are the operating hours at Moo Moo Express Car Wash - Bexley?
Open Monday through Saturday from 7:00 AM to 8:00 PM, and Sunday from 8:00 AM to 8:00 PM, with special holiday hours.
Is Moo Moo Express Car Wash a locally owned business or a franchise?
Moo Moo Express Car Wash is locally owned and operated and does not currently offer franchise opportunities.
Which nearby coffee shops can I visit before or after my car wash visit?
You can visit nearby coffee shops like Tim Hortons or Starbucks, both located close to our Bexley location, for a quick drink.
What automotive services are available near Moo Moo Express Car Wash - Bexley?
Nearby you'll find Katz Tires for tire and wheel repair, Bexley Car Care for automotive repair, and AutoMart of Ohio for used car sales.
Where can I fuel up close to Moo Moo Express Car Wash?
You can refuel your vehicle at nearby gas stations including Exxon, Sunoco, and Tiger Mart, all conveniently located near our car wash.