Business Details
About
Car Wash
Home grown and operated, Moo Moo Express Car Wash is Central Ohio’s award-winning, premier express car wash with 34+ locations and growing.
The Moo’s fast, high-quality, and environmentally friendly car washes are 100% satisfaction guaranteed, and available in 4 options: Low Fat ($7), Whole ($12), Crème de la Crème ($18), and our BEST Ceramic 4 Ultra ($22).
The Wash Smart Monthly Unlimited Wash Club, starting at just $20 a month per vehicle, offers unlimited car washes at any Moo or 100+ Express Wash Concepts locations across six states. Brands include Moo Moo Express, Flying Ace Express, Clean Express Auto Wash, Green Clean Express Auto Wash and Bee Clean Express Car Wash.
Location
Hours
Reviews
4.1
24 reviews
5 stars
17
4 stars
2
3 stars0
2 stars0
1 star
5
- FDFrank DavidApr 26, 20251.0I signed up for Moo Moo Express’s “free Signature Crème de la Crème + Ceramic wash” promotion and reached out to their team to confirm details before visiting, since I had seen several reviews mentioning issues with being turned away. Despite giving them plenty of time to respond, I received no reply whatsoever (it’s been a week). It’s clear this locations, Moo Moo Express, has a serious problem with how they handle their promotions. This isn’t a one-time mistake, many customers have complained about confusion and lack of communication regarding these “free” offers. Instead of fixing the issue, the company responds with the same generic copy-and-paste apology every time: “We sincerely apologize for the inconvenience and frustration… We will use it to improve our communication…” Clearly, they haven’t improved anything. They continue to ignore legitimate concerns, waste customers’ time, and show no real intention of honoring their own promotions properly. There was no expiration date nor any real information about where or how to actually use the coupon, which just made the whole thing feel like a complete waste of time. If Moo Moo Express can’t even manage a simple text response or stand behind the offers they advertise, it speaks volumes about how little they value potential customers. Very disappointing experience, and I will be taking my business elsewhere. To be clear, I do actually like Moo Moo’s car washes overall, just not this location. I highly recommend the Moo Moo Express at 2190 Stringtown Rd, Grove City, OH 43123 instead. They reply to every single review, they offer refunds or rewashes if there’s ever an issue, and the customer service and workers there are genuinely outstanding. Go look at their reviews, they have over 1,300 reviews and an impressive 4.3-star rating. If you want a real Moo Moo experience done right, go there instead. Very disappointing experience with this location, and I will NEVER go here.
- AWAngel WashingtonApr 19, 20251.0Never received my wash. Attendant was very rude. And i Ended up paying for a wash that I had already paid for. Poor customer service and communication skills
- NLnother1down72 lopezApr 14, 20251.0Had a coupon for a free car wash. The guy helping was training another guy. He tried to make it happen and when he couldn't he went right to " this coupon is expired" the coupon itself did not have any expiration date . I could use it anytime. Lying was not the way to go. They have lost my business and maybe anyone that I share my story with.
Frequently Asked Questions About Moo Moo Express Car Wash
What can I expect?
We strive to provide the industry’s best, high-quality, and eco-friendly express wash experience available! After selecting your wash at our convenient payment kiosk, one of our experienced Crew Members will help guide you into our wash tunnel. We’ll ask you to put your car in neutral, and then simply sit back and enjoy your wash. At the end of the wash tunnel, during the drying cycle, an electronic sign will notify you when it is safe to put your car into Drive to exit the wash.
Are you a touchless car wash?
Our washes use the most state-of-the-art gentle wash material called EnviroSoft. It is a brushless (but not touchless) cleaning technology that cannot scratch or damage your car. Please feel free to ask our onsite staff any questions before you wash— we are happy to further explain our wash process!
What types of vehicles do you wash?
Our vehicle clearance is 7’2”. Our conveyor tracks support a tire width of up to 13.5 inches, and we cannot accept trucks with dual wheels or vehicles over 85 inches wide. For the safety of our customers, team members, and wash equipment, we cannot wash vehicles with bike/scooter/wheelchair/utility racks. We sincerely apologize for the inconvenience.
Do you recycle water?
We are proud to offer an environmentally friendly wash that saves 100+ gallons of water per wash vs. driveway washing. As a participating member of the WaterSavers® program, our wash process uses an on-demand timing system that profiles and measures your vehicle delivering water precisely to your vehicle's surface. Our wash water is then captured and routed into our extensive reclamation system. This system treats the water removing all solids and contaminates and redelivers to the vehicle. This system allows us to safely and effectively wash your vehicle with less than 20 gallons of fresh water.
Do you take credit cards?
Yes, for our single washes we accept cash, Moo Moo gift cards, and all major credit and debit cards as forms of payment for our single washes. For our Unlimited Wash Club, we require a major credit or debit card.
Are your vacuums truly FREE?
Yes!
Do you offer interior or exterior detailing?
As an express wash, we do not offer interior or exterior detailing services. We invite you to visit our free vacuum lot to clean your vehicle’s interior and offer a wide range of car cleaning supplies (dash wipes, bug & tar remover cloths, microfiber drying towels, wheel cleaning sprays, and air fresheners, to name a few) all competitively priced.
What if I am not satisfied with my wash?
We want you to be completely satisfied with your wash experience and offer a 100% satisfaction guarantee. Please see a staff member following your wash if you are unsatisfied and we will offer a rewash immediately. If you are still unsatisfied with your rewash, we will offer a refund.
Is Moo Moo Express Car Wash a Franchise?
We are proud to be a locally owned and operated business and do not currently offer franchise opportunities.
What kind of car wash experience does Moo Moo Express Car Wash offer?
Moo Moo Express Car Wash provides a high-quality, eco-friendly express wash with experienced crew guidance and a convenient payment kiosk. The process includes guiding your car into the wash tunnel and an electronic notification when safe to exit.
Is Moo Moo Express Car Wash a touchless car wash?
Moo Moo Express uses EnviroSoft, a brushless but not touchless cleaning technology that is gentle and cannot scratch or damage your car.
What types of vehicles can be washed at Moo Moo Express Car Wash?
The wash is suitable for vehicles up to 7’2" in height and 85 inches wide, with tires up to 13.5 inches wide. Trucks with dual wheels or vehicles with racks (bike/scooter/wheelchair/utility) cannot be accommodated for safety reasons.
Does Moo Moo Express Car Wash recycle water?
Yes, their wash process saves over 100 gallons of water per wash compared to driveway washing by using an on-demand timing system and an extensive reclamation system that treats and reuses water with less than 20 gallons of fresh water per wash.
What payment methods are accepted at Moo Moo Express Car Wash?
They accept cash, Moo Moo gift cards, and all major credit and debit cards for single washes. The Unlimited Wash Club requires a major credit or debit card.
Are the vacuum stations at Moo Moo Express Car Wash free to use?
Yes, the vacuums at Moo Moo Express Car Wash are truly free for customers.
Does Moo Moo Express Car Wash offer interior or exterior detailing services?
No, they do not offer detailing services but provide a free vacuum lot and a variety of competitively priced car cleaning supplies for interior cleaning.
What are the operating hours of Moo Moo Express Car Wash?
The car wash is open Monday through Saturday from 7:00 AM to 8:00 PM, and Sunday from 8:00 AM to 8:00 PM.
What nearby places can I visit before or after getting my car washed at Moo Moo Express Car Wash?
Nearby you can visit fast food spots like Rally's at 1340 West Mound Street or McDonald's for a quick meal, ALDI USA supermarket for grocery shopping, and local banks such as Huntington Bank for financial services.
Are there automotive and repair services near Moo Moo Express Car Wash?
Yes, nearby automotive services include TireTech And Auto Services, Star Gloss Auto Appearance for auto body and detailing, and Lopez Auto Repair for general automotive repairs.
What other amenities or services are available near Moo Moo Express Car Wash?
You can find mobile phone stores like Boost Mobile and Cricket Wireless, optometrists such as Ohio Vision and Family Vision and Eye Care, and family services like Bright Future Learning Academy daycare.