Goodyear Auto Service

4.3
270 reviews

About

Auto Repair ShopTire Shop
Goodyear Auto Service Centers are full-service tire and automotive repair stores wholly owned and operated by the Goodyear Tire & Rubber Company.

Details

  • DebitAvailable
  • Cash onlyNot available
  • RestroomAvailable
  • Wheelchair accessible entranceAvailable

Location

Goodyear Auto Service
4580 West Broad Street, Columbus, OH
43228-1644, United States

Hours

Reviews

4.3
270 reviews
5 stars
199
4 stars
24
3 stars
9
2 stars
11
1 star
27

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff, particularly David and John, for their exceptional service, friendliness, and willingness to go above and beyond.

Efficiency

Many reviews highlighted the quick and efficient service provided, with several customers noting that their repairs were completed faster than expected.

Trustworthiness

Customers appreciated the honest communication regarding vehicle issues and repairs, with many feeling they were not pressured into unnecessary services.

Positive Experiences

Numerous reviews reflected overall satisfaction with the service, with many customers expressing their intent to return and recommend the shop to others.

Mixed Product Feedback

While service was highly rated, some customers expressed dissatisfaction with specific products, particularly regarding warranties and tire quality.
  • ML
    M. Lukasiewicz
    Oct 26, 2025
    5.0
    We have been coming here for a few years. Dave is such a great service advisor. He was able to get me in on Saturday. The service technician was very professional, polite and thorough with the alignment work performed on our car. Highly recommend coming here for wheel alignment work.
  • MT
    Mel T.S.
    Oct 14, 2025
    5.0
    My partner and I have been coming here for years and prior to David arriving we had never planned on coming back to be honest due to past issues with Goodyear. David is the sole reason we even gave Goodyear another chance. David goes over and beyond for customers. I am NOT an easy customer when it comes to vehicles because of having a mechanic father either. I am very particular about my vehicle and have a nightmare of a work schedule. Both David and Emily have repeatedly found ways to go out of their way to accommodate my difficulties. I want to also note that I am very anti-corporations so I feel David and Emily are salvaging the reputation of Goodyear as a whole just on their own. Because of good experiences under David's leadership, our family now looks for Goodyear anytime we are out of Ohio even. Corporate give David a raise!
  • BB
    buickconvertible
    Sep 23, 2025
    5.0
    Just got my emergency situation fixed on the cheap and fast. Super nice people. What a lifesaver
  • BL
    Brian Lee
    Jul 21, 2025
    5.0
    David and team provided exceptional customer service. There was a gentleman in front of me and judging by his talk with David, he had a great visit as well. Thank you!
  • TG
    Taylor Green
    Mar 10, 2021
    5.0
    The employees at good year always go above and beyond to help me! They are my go to place for my auto repair needs. Plus they always have the lowest prices!

Frequently Asked Questions About Goodyear Auto Service

What services does Goodyear Auto Service provide?

Goodyear Auto Service offers full-service tire and automotive repair, including tire sales, installations, and automotive maintenance and repairs.

Where is Goodyear Auto Service located?

It is located at 4580 West Broad Street, Columbus, OH 43228-1644, United States.