Customers consistently praised the staff, particularly David and John, for their exceptional service, friendliness, and willingness to go above and beyond.
Efficiency
Many reviews highlighted the quick and efficient service provided, with several customers noting that their repairs were completed faster than expected.
Trustworthiness
Customers appreciated the honest communication regarding vehicle issues and repairs, with many feeling they were not pressured into unnecessary services.
Positive Experiences
Numerous reviews reflected overall satisfaction with the service, with many customers expressing their intent to return and recommend the shop to others.
Mixed Product Feedback
While service was highly rated, some customers expressed dissatisfaction with specific products, particularly regarding warranties and tire quality.
ML
M. Lukasiewicz
Oct 26, 2025
5.0
We have been coming here for a few years. Dave is such a great service advisor. He was able to get me in on Saturday. The service technician was very professional, polite and thorough with the alignment work performed on our car. Highly recommend coming here for wheel alignment work.
MT
Mel T.S.
Oct 14, 2025
5.0
My partner and I have been coming here for years and prior to David arriving we had never planned on coming back to be honest due to past issues with Goodyear. David is the sole reason we even gave Goodyear another chance. David goes over and beyond for customers. I am NOT an easy customer when it comes to vehicles because of having a mechanic father either. I am very particular about my vehicle and have a nightmare of a work schedule. Both David and Emily have repeatedly found ways to go out of their way to accommodate my difficulties.
I want to also note that I am very anti-corporations so I feel David and Emily are salvaging the reputation of Goodyear as a whole just on their own. Because of good experiences under David's leadership, our family now looks for Goodyear anytime we are out of Ohio even. Corporate give David a raise!
BB
buickconvertible
Sep 23, 2025
5.0
Just got my emergency situation fixed on the cheap and fast. Super nice people. What a lifesaver
BL
Brian Lee
Jul 21, 2025
5.0
David and team provided exceptional customer service.
There was a gentleman in front of me and judging by his talk with David, he had a great visit as well.
Thank you!
TG
Taylor Green
Mar 10, 2021
5.0
The employees at good year always go above and beyond to help me! They are my go to place for my auto repair needs. Plus they always have the lowest prices!
Frequently Asked Questions About Goodyear Auto Service
What services does Goodyear Auto Service provide?
Goodyear Auto Service offers full-service tire and automotive repair, including tire sales, installations, and automotive maintenance and repairs.
Where is Goodyear Auto Service located?
It is located at 4580 West Broad Street, Columbus, OH 43228-1644, United States.
What are the operating hours of Goodyear Auto Service?
The service center is open Monday to Saturday from 8:00 AM to 6:00 PM and is closed on Sundays. Holiday hours vary and some holidays have reduced hours or closures.
Does Goodyear Auto Service offer in-store pickup?
Yes, the store offers in-store pickup services.
What payment methods are accepted at Goodyear Auto Service?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa payments.
Is Goodyear Auto Service accessible for customers with disabilities?
Yes, the center has a wheelchair accessible entrance, parking, and restroom facilities.
Can I make an appointment online for services at Goodyear Auto Service?
Yes, appointments can be made online through their reservation website.
What nearby automotive service options are available around Goodyear Auto Service?
Near Goodyear Auto Service, you can also find Tire Choice Auto Service Centers and Monro Auto Service and Tire Centers for additional automotive repair and tire services.
Are there nearby hotels for customers visiting Goodyear Auto Service from out of town?
Yes, nearby hotels include Red Roof Inn and Suites Columbus - West Broad and Holiday Inn Express Columbus-West Broad Street, convenient for overnight stays.
What dining options are available near Goodyear Auto Service?
Nearby dining options include Raising Cane's, Waffle House, and McDonald's, ideal for grabbing a meal before or after your service visit.