Customers consistently praised the staff for being friendly, helpful, and going above and beyond to assist with vehicle needs.
Efficiency
Many reviews highlighted the quick and efficient service provided, with several customers noting fast turnaround times for repairs.
Trustworthiness
Customers appreciated the honesty and transparency in service, with many feeling they were not pressured into unnecessary repairs or purchases.
Community Support
The business received positive feedback for supporting veterans and helping customers in emergency situations without charge.
Comfort Issues
Some customers mentioned discomfort due to the cold environment in the building during winter months.
JT
Jace Troup
Dec 31, 2025
5.0
Fast friendly service. I would highly recommend coming here for any of you vehicle needs.
AR
Amvet Riders
Dec 18, 2025
5.0
Had a issue with a small furniture dolly tire. I stopped by 2 other places explained the situation, and let them know that the small repair (adding air to the tire) would be beneficial to veterans. The other shops treated me as if i was crazy to ask for help! Even offering to pay for the air...
I stopped by GOODYEAR on W. Broad st. They were so quick to help and with no charge!!!! Just very glad there are people out there who support veterans. Thanks so much for your help.
LK
Laura Klug
Dec 9, 2025
2.0
I usually love coming here because the staff are very nice and helpful, but the building is freezing in winter. I might as well be sitting outside. Maybe postpone your maintenance for warmer weather.
ML
M. Lukasiewicz
Oct 26, 2025
5.0
We have been coming here for a few years. Dave is such a great service advisor. He was able to get me in on Saturday. The service technician was very professional, polite and thorough with the alignment work performed on our car. Highly recommend coming here for wheel alignment work.
MT
Mel T.S.
Oct 14, 2025
5.0
My partner and I have been coming here for years and prior to David arriving we had never planned on coming back to be honest due to past issues with Goodyear. David is the sole reason we even gave Goodyear another chance. David goes over and beyond for customers. I am NOT an easy customer when it comes to vehicles because of having a mechanic father either. I am very particular about my vehicle and have a nightmare of a work schedule. Both David and Emily have repeatedly found ways to go out of their way to accommodate my difficulties.
I want to also note that I am very anti-corporations so I feel David and Emily are salvaging the reputation of Goodyear as a whole just on their own. Because of good experiences under David's leadership, our family now looks for Goodyear anytime we are out of Ohio even. Corporate give David a raise!
Frequently Asked Questions About Goodyear Auto Service
What services does Goodyear Auto Service provide?
Goodyear Auto Service offers full-service tire and automotive repair, including tire sales, installations, and automotive maintenance and repairs.
Where is Goodyear Auto Service located?
It is located at 4580 West Broad Street, Columbus, OH 43228-1644, United States.
What are the operating hours of Goodyear Auto Service?
The service center is open Monday to Saturday from 8:00 AM to 6:00 PM and is closed on Sundays. Holiday hours vary and some holidays have reduced hours or closures.
Does Goodyear Auto Service offer in-store pickup?
Yes, the store offers in-store pickup services.
What payment methods are accepted at Goodyear Auto Service?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa payments.
Is Goodyear Auto Service accessible for customers with disabilities?
Yes, the center has a wheelchair accessible entrance, parking, and restroom facilities.
Can I make an appointment online for services at Goodyear Auto Service?
Yes, appointments can be made online through their reservation website.
What nearby automotive service options are available around Goodyear Auto Service?
Near Goodyear Auto Service, you can also find Tire Choice Auto Service Centers and Monro Auto Service and Tire Centers for additional automotive repair and tire services.
Are there nearby hotels for customers visiting Goodyear Auto Service from out of town?
Yes, nearby hotels include Red Roof Inn and Suites Columbus - West Broad and Holiday Inn Express Columbus-West Broad Street, convenient for overnight stays.
What dining options are available near Goodyear Auto Service?
Nearby dining options include Raising Cane's, Waffle House, and McDonald's, ideal for grabbing a meal before or after your service visit.