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Enterprise employee helping Enterprise car rental customer roadside in the rain
Brand Certified

Enterprise Rent-A-Car

4.1
(855 reviews)

Business Details

3245 Morse Rd, Columbus, OH
43231, United States
(614) 476-1111

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Columbus, OH? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Morse Road location today.

Location

Enterprise Rent-A-Car
3245 Morse Rd, Columbus, OH
43231, United States

Hours

Reviews

4.1
855 reviews
5 stars
531
4 stars
124
3 stars
49
2 stars
29
1 star
122

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and going above and beyond to assist with their rental needs.

Efficiency

Several reviews highlighted the quick and smooth process for picking up and dropping off vehicles, contributing to a positive rental experience.

Vehicle Availability

There were multiple complaints about overbooking and not having the reserved vehicles available, leading to frustration among customers.

Cleanliness and Condition

While many customers reported receiving clean and well-maintained vehicles, some noted issues with dirty cars and mechanical problems.

Mixed Experiences

Overall, while many customers had positive experiences, there were significant negative reviews indicating inconsistency in service quality.
  • SR
    Simona Rikh
    5 days ago
    1.0
    Tell you one thing on the phone and don’t honor it when you arrive. Absolutely ridiculous
  • SZ
    Sena Zormelo
    Feb 23, 2026
    5.0
    Picked up and return with no issues, customer service very friendly. Will always chose Enterprise
  • DH
    Deborah Howard
    Feb 22, 2026
    5.0
    My brother rented a car while his car was being repaired. He has mental health issues and I was with him through the rent and return process. All the staff were friendly, kind, and patient with him. I witnessed the same with a couple other clients displaying frustration while we were waiting. It was busy, yet when it was our turn to be helped, the process was quick and efficient. The car was clean and included a snow brush/scraper. I will definitely use Enterprise again and recommend the Morse Rd./Easton location.
  • FS
    Fii S.F.
    Feb 20, 2026
    1.0
    Had multiple reservations for different occasions. Was told I was put on do not rent list out the blue with no reason or notice!! Upon pick up .....
  • MF
    M&D squad FD
    Feb 13, 2026
    5.0
    The customer service from the employees as being courtesy, respectful and understanding plus giving that little effort in getting you thru the process in and out in a timely manner

Frequently Asked Questions About Enterprise Rent-A-Car

Where is the Enterprise Rent-A-Car location in Columbus, OH?

The Enterprise Rent-A-Car location is at 3245 Morse Rd, Columbus, OH 43231.

What are the working hours of Enterprise Rent-A-Car on weekdays?

Enterprise Rent-A-Car is open Monday through Friday from 7:30 AM to 6:00 PM.

Brand Certified Facts from Enterprise Rent-A-Car

This information is certified by Enterprise Rent-A-Car and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Legal business name
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  • Phone number
  • Official website
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