Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Columbus, OH? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Eastland Square Dr. location today.
Location
Hours
Reviews
4.2
387 reviews
5 stars
257
4 stars
57
3 stars
17
2 stars
14
1 star
42
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly mentioning individuals like Ben, Pappa, and Anisja for their excellent service.
Vehicle Condition
Several reviews highlighted issues with vehicle cleanliness and maintenance, with some customers receiving cars that were dirty or had mechanical problems.
Reservation Issues
Multiple customers reported problems with reservations, including not receiving the vehicle they reserved and experiencing long wait times.
Overall Experience
While many customers had positive experiences, there were significant complaints about unprofessional behavior and poor service at times, leading to mixed reviews.
- RSRichard Stevens2 days ago5.0Great staff at the eastland location. Quick check in and out,very kind professional staff
- LFLakean FieldsJan 3, 20265.0I booked my rental car via app after hours with no issues when I arrived the next morning papi was pleasant even though me and another customer was there before they opened. The car was clean and ready to go didn’t take long at all. When I returned it Asia?? Sorry I didn’t remember her name but she was proficient with the return and smiled the whole time! Good energy I always come to this location. Good team over at eastland
- JPJamie PooreDec 30, 20255.0Could not be any happier with our experience at enterprise! Josh was truly amazing And made sure the vehicle I received was the appropriate fit for my needs. The vehicle was very clean on the inside with a full tank of gas. During my rental period any questions I had were also answered in a timely manner. The pick up and drop off process was very simple and easy which made it nice. We will always choose enterprise for any of our rental needs from here on out... thanks to Josh!
- TTTheresaDec 23, 20255.0The staff at the Eastland Square office was so helpful and kind. I needed a rental car after an accident. I was still shaky when I picked up the car. The staff--Pappa, Josh etc. really put me at ease. The were so professional yet friendly. The car was great. It was a great experience and I so appreciate how they eased my mind on a really stressful day
- SMSheri MachucaDec 20, 20255.0Enterprise in Groveport, Ohio at the Eastland Square Mall is the only location that services the Rickenbacker Airport. They are the best ! They will bring the vehicle to you or shuttle you to the office. They are so convenient , affordable and we have never had any issues. We have rented from them many times. I highly recommend. Our last trip to Ohio, we were taken care of by a young lady who went above and beyond to get our needs taken care of. ( I believe her name was Analyse ).
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles does Enterprise Rent-A-Car offer at the Eastland Square Dr. location?
Enterprise Rent-A-Car offers a wide range of vehicles including rental cars, vans, and luxury cars for flexible rental options.
What are the operating hours of Enterprise Rent-A-Car on weekdays?
Enterprise Rent-A-Car is open from 8:00 AM to 6:00 PM Monday through Friday at the Eastland Square Dr. location.
Is Enterprise Rent-A-Car open on Saturdays and Sundays?
On Saturdays, Enterprise Rent-A-Car operates from 9:00 AM to 12:00 PM, and it is closed on Sundays.
What payment methods are accepted by Enterprise Rent-A-Car at this location?
The location accepts American Express, Cash, Check, Discover, Mastercard, and Visa as payment options.
Does Enterprise Rent-A-Car offer any special deals or discounts?
Yes, Enterprise Rent-A-Car offers great weekend rates and discounts for active military members.
Can I make a reservation online for a rental car at the Eastland Square Dr. location?
Yes, reservations can be made online through their website at http://enterprise.com/reserve.
What is the address and contact number for Enterprise Rent-A-Car in Columbus, OH?
The address is 4233 Eastland Square Dr, Columbus, OH 43232. The main phone number is +1 614-836-2500.
Are there any other car rental options near Enterprise Rent-A-Car on Eastland Square Dr.?
Yes, Alamo is another car rental agency located nearby that you might consider.
What nearby places can customers visit before or after renting a car at Enterprise Rent-A-Car?
Customers can visit nearby spots such as The Columbus Warehouse for shopping, Shrimp Lips for dining, or Helsel Park for outdoor recreation.
How can nearby amenities like the PNC ATM benefit customers renting from Enterprise Rent-A-Car?
The nearby PNC ATM provides easy access to cash, making transactions or payments more convenient for customers at Enterprise Rent-A-Car.