Need a rental car in Columbus, OH? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Eastland Square Dr. location today.
Many customers praised the staff for their friendly, professional, and efficient service, particularly highlighting individuals like Anisja and Ben.
Vehicle Quality
Several reviews mentioned issues with vehicle cleanliness and maintenance, with some customers receiving cars that were dirty or in poor condition.
Reservation Issues
Multiple customers reported problems with reservations, including not having the reserved vehicle available upon arrival and experiencing long wait times.
Mixed Experiences
While many customers had positive experiences, there were also significant complaints about unprofessional behavior and poor communication from staff.
Convenience
Customers appreciated the convenience of services such as curbside check-in and quick processing times, especially at the airport location.
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Richie B
Nov 10, 2025
5.0
Helpful Staff and Friendly Staff.
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Juangabriel Heredia-Ramirez
Nov 3, 2025
4.0
great customer service
AO
Ashley O
Oct 23, 2025
5.0
I had a fantastic experience renting from the Eastland Enterprise location. The entire process was smooth and efficient, largely thanks to Papa Paapa Yeboah. He was incredibly professional, friendly, and helpful, answering all my questions and making sure I was completely set up with my rental. It's service like this that makes me a loyal Enterprise customer!
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Lashanna Revels
Oct 15, 2025
5.0
Anisja Harris was great she took great care of me. Great experience no problems was in and out in timely manner
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John L
Oct 2, 2025
5.0
Eastland-Groveport Branch Mgr. Anisja Harris offered the best customer service for an Enterprise Rent-A-Car transaction we’d ever experienced. And she offered exceptional service ALL ALONE within her location on Saturday, 9/27/2025. Her high level of service, along with a phenomenal attitude and behavior demonstrated was beyond good. Kudos to her for our experience and hope the company recognizes and rewards associates like her.