Brand Certified
Enterprise Rent-A-Car
4.2(395 reviews)
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Business Details
4233 Eastland Square Dr, Columbus, OH
43232, United States
Certified by Enterprise Rent-A-Car • Mar 01, 2026
(614) 836-2500
Certified by Enterprise Rent-A-Car • Mar 01, 2026
https://www.enterprise.com/en/car-rental/locations/us/oh/groveport-3839.html
Certified by Enterprise Rent-A-Car • Mar 01, 2026
About
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Columbus, OH? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Eastland Square Dr. location today.
Location
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Hours
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Reviews
4.2
395 reviews
5 stars
263
4 stars
57
3 stars
17
2 stars
14
1 star
44
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of employees like Paapa, Ben, and Anisja for their outstanding service.
Rental Process
The rental process was generally described as smooth and efficient, with quick check-in and check-out experiences reported by multiple customers.
Vehicle Condition
Several reviews noted issues with vehicle cleanliness and maintenance, including dirty cars and mechanical problems, which detracted from the overall experience.
Communication Issues
Some customers experienced difficulties with communication, including long wait times on the phone and confusion regarding vehicle availability and reservations.
Mixed Experiences
While many reviews were positive, there were also significant complaints about specific locations, particularly regarding inventory shortages and customer service failures.
- XDXavier G. Dunson4 days ago1.0I don’t recommend this location. It was one headache after another. And to end it all, they didn’t even give me my $300 deposit back. Stay away from them at all cost.
- LBLynette BrownFeb 25, 20265.0Austin Aniyja and Papa were absolutely amazing while helping me with my rental very professional and kind made this an easy decision to come back next time!
- CSChris SuttonFeb 17, 20261.0USAA sent me an email confirming a reservation at this location. Apparently, despite a change in repair location, Enterprise's system held on to old location info. Rather than actually engaging in customer service, they made excuses and refused to budge on charging an upcharge for putting me in an SUV. At the end of the day, it doesn't matter whose fault it is, do right by the customer.
- JGJeannie GirlFeb 4, 20265.0No complaints about any thing everything was on point, will visit the location in future for car use.
- TPTiffany PurcellJan 29, 20265.0The rental process at the Groveport - Eastland location was smooth from beginning to end. When I arrived to pick up the vehicle, Paapa was friendly, welcoming, and detail-oriented. Shortly after, I realized the car needed a wash, and Paapa responded quickly with a Moo Moo car wash code. Throughout the rental period, I was consistently updated on the status of my insurance extension and informed whenever my card would be charged for overages (what my insurance didn't cover, I was aware of this before I even picked up my rental). The return process was equally quick and thorough. I would highly recommend Enterprise, particularly this location, to my family and friends. I only wish I had the names of the other two employees who assisted me during the process and at pickup, as I would like to credit them personally for their excellent service.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles does Enterprise Rent-A-Car offer at the Eastland Square Dr. location?
Enterprise Rent-A-Car offers a wide range of vehicles including rental cars, vans, and luxury cars for flexible rental options.
What are the operating hours of Enterprise Rent-A-Car on weekdays?
Enterprise Rent-A-Car is open from 8:00 AM to 6:00 PM Monday through Friday at the Eastland Square Dr. location.
Is Enterprise Rent-A-Car open on Saturdays and Sundays?
On Saturdays, Enterprise Rent-A-Car operates from 9:00 AM to 12:00 PM, and it is closed on Sundays.
What payment methods are accepted by Enterprise Rent-A-Car at this location?
The location accepts American Express, Cash, Check, Discover, Mastercard, and Visa as payment options.
Does Enterprise Rent-A-Car offer any special deals or discounts?
Yes, Enterprise Rent-A-Car offers great weekend rates and discounts for active military members.
Can I make a reservation online for a rental car at the Eastland Square Dr. location?
Yes, reservations can be made online through their website at http://enterprise.com/reserve.
What is the address and contact number for Enterprise Rent-A-Car in Columbus, OH?
The address is 4233 Eastland Square Dr, Columbus, OH 43232. The main phone number is +1 614-836-2500.
Are there any other car rental options near Enterprise Rent-A-Car on Eastland Square Dr.?
Yes, Alamo is another car rental agency located nearby that you might consider.
What nearby places can customers visit before or after renting a car at Enterprise Rent-A-Car?
Customers can visit nearby spots such as The Columbus Warehouse for shopping, Shrimp Lips for dining, or Helsel Park for outdoor recreation.
How can nearby amenities like the PNC ATM benefit customers renting from Enterprise Rent-A-Car?
The nearby PNC ATM provides easy access to cash, making transactions or payments more convenient for customers at Enterprise Rent-A-Car.
Brand Certified Facts from Enterprise Rent-A-Car
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Certified March 01, 2026Yext Knowledge Graph
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