Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Columbus, OH? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Eastland Square Dr. location today.
Location
Hours
Reviews
4.2
374 reviews
5 stars
244
4 stars
57
3 stars
17
2 stars
14
1 star
42
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their friendly, professional, and efficient service, particularly highlighting individuals like Anisja and Ben.
Vehicle Quality
Several reviews mentioned issues with vehicle cleanliness and maintenance, with some customers receiving cars that were dirty or in poor condition.
Reservation Issues
Multiple customers reported problems with reservations, including not having the reserved vehicle available upon arrival and experiencing long wait times.
Mixed Experiences
While many customers had positive experiences, there were also significant complaints about unprofessional behavior and poor communication from staff.
Convenience
Customers appreciated the convenience of services such as curbside check-in and quick processing times, especially at the airport location.
- RBRichie BNov 10, 20255.0Helpful Staff and Friendly Staff.
- JHJuangabriel Heredia-RamirezNov 3, 20254.0great customer service
- AOAshley OOct 23, 20255.0I had a fantastic experience renting from the Eastland Enterprise location. The entire process was smooth and efficient, largely thanks to Papa Paapa Yeboah. He was incredibly professional, friendly, and helpful, answering all my questions and making sure I was completely set up with my rental. It's service like this that makes me a loyal Enterprise customer!
- LRLashanna RevelsOct 15, 20255.0Anisja Harris was great she took great care of me. Great experience no problems was in and out in timely manner
- JLJohn LOct 2, 20255.0Eastland-Groveport Branch Mgr. Anisja Harris offered the best customer service for an Enterprise Rent-A-Car transaction we’d ever experienced. And she offered exceptional service ALL ALONE within her location on Saturday, 9/27/2025. Her high level of service, along with a phenomenal attitude and behavior demonstrated was beyond good. Kudos to her for our experience and hope the company recognizes and rewards associates like her.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles does Enterprise Rent-A-Car offer at the Eastland Square Dr. location?
Enterprise Rent-A-Car offers a wide range of vehicles including rental cars, vans, and luxury cars for flexible rental options.
What are the operating hours of Enterprise Rent-A-Car on weekdays?
Enterprise Rent-A-Car is open from 8:00 AM to 6:00 PM Monday through Friday at the Eastland Square Dr. location.
Is Enterprise Rent-A-Car open on Saturdays and Sundays?
On Saturdays, Enterprise Rent-A-Car operates from 9:00 AM to 12:00 PM, and it is closed on Sundays.
What payment methods are accepted by Enterprise Rent-A-Car at this location?
The location accepts American Express, Cash, Check, Discover, Mastercard, and Visa as payment options.
Does Enterprise Rent-A-Car offer any special deals or discounts?
Yes, Enterprise Rent-A-Car offers great weekend rates and discounts for active military members.
Can I make a reservation online for a rental car at the Eastland Square Dr. location?
Yes, reservations can be made online through their website at http://enterprise.com/reserve.
What is the address and contact number for Enterprise Rent-A-Car in Columbus, OH?
The address is 4233 Eastland Square Dr, Columbus, OH 43232. The main phone number is +1 614-836-2500.
Are there any other car rental options near Enterprise Rent-A-Car on Eastland Square Dr.?
Yes, Alamo is another car rental agency located nearby that you might consider.
What nearby places can customers visit before or after renting a car at Enterprise Rent-A-Car?
Customers can visit nearby spots such as The Columbus Warehouse for shopping, Shrimp Lips for dining, or Helsel Park for outdoor recreation.
How can nearby amenities like the PNC ATM benefit customers renting from Enterprise Rent-A-Car?
The nearby PNC ATM provides easy access to cash, making transactions or payments more convenient for customers at Enterprise Rent-A-Car.