Enterprise Rent-A-Car

4.1
176 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Columbus, OH? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Grandview Heights location today.

Location

Enterprise Rent-A-Car
1026 Goodale Blvd, Columbus, OH
43212, United States

Hours

Reviews

4.1
176 reviews
5 stars
122
4 stars
12
3 stars
8
2 stars
1
1 star
33

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their friendliness, professionalism, and willingness to help, particularly highlighting individuals like Ben and Tylor.

Reservation Issues

Several reviews mentioned problems with vehicle availability and overbooking, leading to frustration for customers who had made reservations.

Vehicle Quality

While many customers reported satisfaction with the condition and cleanliness of the vehicles, some noted issues with specific cars, such as unpleasant odors or mechanical problems.

Mixed Experiences

Feedback varied significantly, with some customers having excellent experiences while others reported poor service and communication issues.
  • AO
    Alissa Ovalle
    Jan 2, 2026
    5.0
    Great service, good cars. Always a smooth time.
  • BC
    Brian Christen
    Dec 30, 2025
    5.0
    Fantastic experience! Ben has been great to deal with on my last 2 rentals
  • DF
    Danielle Fyffe
    Dec 19, 2025
    3.0
    I went in at 8 am for my reservation for a vehicle and when I arrived I was told that all vehicles were actually booked out and all nearby locations it was the same. I’m not sure if it was a system error or what but it was very frustrating since I had spent money on an uber to get there only to be told there were no cars available for me, despite my reservation. Dylan who was working at the time , really tried to accommodate me despite the situation. I did end up having to wait in the lobby for over an hour and a half for him to find a vehicle for me and he eventually did. Dylan did end up making up for the situation by upgrading me for my inconvenience which I truly do appreciate. I think that the system needs to be looked at so it doesn’t allow overbooking of cars that actually aren’t available so people aren’t stuck in a situation similar to mine. Thank you to Dylan though; I know the situation was out of his control but he ended up finding a solution for me.
  • JC
    Janel Carleen
    Dec 13, 2025
    5.0
    Come check in to returning the rental, the experience here was phenomenal. I wasn’t familiar with the location and it was a smaller location than I’m used to but, I was happy with my rental car experience through and through. The young men honestly took their time with me and answered all my questions and was very personable to me every time we spoke, whether it be on the phone or in person. I normally don’t write reviews, but I want it to give this company and this location (1026 Goodale blvd) crops because they were amazing and they made the experience quick and smooth for me. Thanks guys!
  • MP
    Madilyn Parkey
    Dec 8, 2025
    5.0
    Tyler gives 5 star plus service. He went out of his way to help me out and didn’t even make me get out of the car, in this cold weather. He made my first car rental experience easy and memorable. I will definitely be back at this location!

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent from Enterprise Rent-A-Car in Columbus, OH?

Enterprise offers a wide range of vehicles including cars, vans, luxury car rentals, and more, suitable for errands, repairs, or weekend getaways.

Where is Enterprise Rent-A-Car located in Columbus?

Enterprise Rent-A-Car is located at 1026 Goodale Blvd, Columbus, OH 43212.