Enterprise Rent-A-Car

4.0
168 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Need a rental car in Columbus, OH? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Grandview Heights location today.

Location

Enterprise Rent-A-Car
1026 Goodale Blvd, Columbus, OH
43212, United States

Hours

Reviews

4.0
168 reviews
5 stars
114
4 stars
12
3 stars
7
2 stars
1
1 star
34

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly mentioning individuals like Ben, Tylor, and Cole for their exceptional service.

Vehicle Condition

Several reviews highlighted issues with vehicle cleanliness and condition, including reports of unpleasant odors and damage.

Reservation Issues

Some customers experienced problems with vehicle availability and reservation accuracy, leading to frustration and inconvenience.

Overall Experience

While many customers had positive experiences, there were notable complaints about poor service and communication from certain staff members.

Efficiency

Customers appreciated the quick and efficient rental process, with many noting minimal wait times and smooth transactions.
  • MT
    Melanie Tran
    Oct 23, 2025
    5.0
    My experience was seamless. I had no complications when picking up the car and even got a free upgrade from compact to mid-size SUV. The vehicle was in perfect condition and super modern! The customer service definitely stood out! Everyone was super friendly and answered any questions I had. Overall, will definitely be back if I ever need a rental and will refer friends. Thank you!
  • VJ
    Veronica Jones
    Sep 29, 2025
    1.0
    Horrible experience with this Host on Turo I booked months in advance when the day came for me to pick the car it was not in the location I waited the 30 minutes they to me to wait then I contacted the host no response. I had to contact Turo to get a refund then they found me different host that was 24 mins away from the location of my previous pickup which was VERY MUCH A INCONVENIENCE ALL THE WAY AROUND I WAS DO UPSET MY PICK UP TIME WAS 12 AM. After going through all of that and picking up another car 24 mins out the way I didn’t get home until 2:30am I had to wake up at 5:45am to get on the road 4 hours away I will never book with this host ever again such an INCONVENIENCE!!!!!!
  • DC
    Daylesha Cordell
    Sep 29, 2025
    5.0
    Tylor got me in and out very polite and patient over all 100/100 I will be renting again also looking to buy a car from them in near future thanks for the advice Tylor!!!
  • DB
    Dimitri Buys
    Sep 18, 2025
    5.0
    Great customer service at the Grandview Avenue In Columbus location!!! Excellent experience!!
  • AJ
    Alyssa Jackson
    Sep 3, 2025
    5.0
    From start to finish, everything was seamless. The staff specifically Tyler treated me with kindness and professionalism, and the car was perfect for my needs. I can’t recommend this company enough—will 100% be coming back.”

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent from Enterprise Rent-A-Car in Columbus, OH?

Enterprise offers a wide range of vehicles including cars, vans, luxury car rentals, and more, suitable for errands, repairs, or weekend getaways.

Where is Enterprise Rent-A-Car located in Columbus?

Enterprise Rent-A-Car is located at 1026 Goodale Blvd, Columbus, OH 43212.