Enterprise Rent-A-Car

4.2
2186 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Renting a car at Columbus John Glenn International Airport? Enterprise Rent-A-Car is Here For It. Whether it's a vacation, a business trip or an unexpected change in plans, we have the right rental car for you. Choose from our wide selection of vehicles, including compact cars, passenger vans, family SUVs & more. Enjoy easy, stress-free rentals and friendly service from a team that’s always ready to go the extra mile. Reserve your rental car at CMH today.

Location

Enterprise Rent-A-Car
4106 International Gateway, Columbus, OH
43219, United States

Hours

Reviews

4.2
2,186 reviews
5 stars
1,431
4 stars
295
3 stars
129
2 stars
89
1 star
242

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and going above and beyond to assist with their needs.

Rental Process

The rental process was often described as smooth and efficient, with quick check-in and easy vehicle selection.

Vehicle Quality

Most customers reported receiving clean and well-maintained vehicles, although there were some complaints about specific cars having issues.

Long Wait Times

Several reviews mentioned long wait times, particularly during busy periods, which negatively impacted the overall experience.

Reservation Issues

There were multiple complaints about reservations not being honored or cars not being available despite prior confirmations.
  • GH
    Greg Henderson
    2 days ago
    5.0
    I really appreciated these guys, they happened to be open a bit early. I’d emergency booked a car the night before, was pleased all was in order - no add on sales effort, I was out the door in a well prepped vehicle in minutes. 10/10
  • RR
    Randy
    Nov 14, 2025
    5.0
    This particular car rental at John Glenn Airport is very large with lots of cars to choose from. You are told to go down a certain aisle and pick one. Choose wisely. Then you drive to check out booth, answer a few questions then you leave. Returning is easy , sort of the same way. For me being a senior citizen and a first timer it was a little overwhelming but overall a good experience.
  • TO
    Tolu Oduntan
    Nov 9, 2025
    5.0
    Good helpful service at Enterprise. I'll definitely rent from you again. Thanks to Toney for his kind, respectful, and friendly service.
  • AH
    A.A. McDaniel Hamilton
    Oct 27, 2025
    5.0
    October 2025: 5⭐: I would recommend this rental vehicle location and the workers who were here today. The check in for the rental contract at the customer service desk was fairly easy and quick. The vehicle choice was great and late model as well. There were clean restrooms in the facility with hot water and paper towels. The vehicle received was clean and ready for use with one key fob.
  • CC
    Claudia Cooper
    Oct 26, 2025
    5.0
    My husband and I needed to rent a car last minute and a one way rental. The customer service at this location was absolutely amazing, one of the best I have ever dealt with ever! Everyone was so welcoming and helpful! Huge shoutout to Genesis who made the pick up process easy and who went above and beyond for us and getting us into a comfortable car for our trip! Can’t recommend this location enough just because of the people!

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car at Columbus John Glenn International Airport?

You can rent a wide selection of vehicles including compact cars, passenger vans, family SUVs, and luxury cars.

What are the operating hours for Enterprise Rent-A-Car at Columbus John Glenn International Airport?

Enterprise Rent-A-Car is open daily from 6:00 AM to midnight, with limited service from midnight to 12:30 AM.