Brand Certified
Enterprise Rent-A-Car
4.1(517 reviews)
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Business Details
396 E Main St, Columbus, OH
43215, United States
Certified by Enterprise Rent-A-Car • Mar 01, 2026
(614) 621-8899
Certified by Enterprise Rent-A-Car • Mar 01, 2026
https://www.enterprise.com/en/car-rental/locations/us/oh/downtown-columbus-3831.html
Certified by Enterprise Rent-A-Car • Mar 01, 2026
About
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Columbus, OH? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Downtown Columbus location today.
Location
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Hours
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Reviews
4.1
517 reviews
5 stars
340
4 stars
56
3 stars
29
2 stars
12
1 star
80
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and professional staff, highlighting exceptional service and quick assistance.
Vehicle Condition
Several reviews noted issues with vehicle cleanliness and maintenance, with some cars reported as dirty or in poor condition.
Reservation Issues
Numerous customers experienced problems with reservations, including unavailability of booked vehicles and poor communication regarding their status.
Mixed Experiences
While many customers had positive experiences, there were significant complaints about rude staff and unprofessional behavior at times.
- ASalicia StricklerteasterFeb 26, 20265.0Austin, at the E. Main St location, is wonderful, nice and professional. He was very helpful
- TOTineal OFeb 18, 20265.0My reserved vehicle was unavailable when I arrived, but the staff quickly provided an even better option. They made sure I was completely satisfied, and the entire process was fast and smooth. Excellent customer service and a hassle free experience. Highly recommend!
- DDdanielleFeb 6, 20265.0This specific location is my favorite. The staff here is amazing and they always make everything a smooth and easy process. :) 10/10
- LLLornaJan 30, 20265.0I enjoyed the large camera screens. The radio sounded awesome. It drove like a champ with more safety features than I think i've ever seen in a car. I was totally satisfied with enterprise service. And if I had it to do all over again, yes, I would go to enterprise.
- RDRandy DiFrischiaJan 24, 20265.0Friendly and professional. Picked me up from the body shop and shuttled me to the Enterprise office. It was quick, hassle free and the rental was brought up to the door for me.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Downtown Columbus?
Enterprise offers a wide range of vehicles including cars, vans, and luxury cars to suit your rental needs.
Where is the Enterprise Rent-A-Car Downtown Columbus location?
The Enterprise Rent-A-Car is located at 396 E Main St, Columbus, OH 43215.
What are the operating hours for Enterprise Rent-A-Car Downtown Columbus?
Enterprise is open Monday to Friday from 8 AM to 6 PM, Saturday 9 AM to 2 PM, and Sunday 9 AM to 1 PM.
How can I make a reservation with Enterprise Rent-A-Car in Columbus?
You can reserve your rental car online at Enterprise's Downtown Columbus location reservation page or by calling +1 614-621-8899.
What payment options are accepted at Enterprise Rent-A-Car Downtown Columbus?
Enterprise accepts American Express, Cash, Check, Discover, Mastercard, and Visa payment methods.
Does Enterprise Rent-A-Car offer any special discounts?
Yes, Enterprise provides discounts for active military members.
What languages are spoken at the Enterprise Rent-A-Car Downtown Columbus location?
The staff at Enterprise Rent-A-Car Downtown Columbus speak English.
What nearby dining options can I visit before or after renting a car at Enterprise?
You can enjoy dining at nearby places such as Way Down Yonder Beignets & Coffee for a café experience, Indian Oven for Indian cuisine, McDonald's for fast food, Donatos Pizza for pizza, or YES SUSHI for sushi.
Are there parking facilities near Enterprise Rent-A-Car at 396 E Main St?
Yes, SP+ Parking is located nearby and can be used for convenient parking when visiting Enterprise Rent-A-Car.
What nearby services could be helpful if I need assistance while renting a car?
Nearby services include Bank of America - North for banking needs, Dogtopia for pet boarding or sitting, and Sprout Early Education Center if you have childcare needs during your visit.
Brand Certified Facts from Enterprise Rent-A-Car
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Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
- Phone number
- Official website
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