Brand Certified
Enterprise Rent-A-Car
3.9(625 reviews)
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Business Details
3161 W Broad St, Columbus, OH
43204, United States
Certified by Enterprise Rent-A-Car • Mar 01, 2026
(614) 279-2577
Certified by Enterprise Rent-A-Car • Mar 01, 2026
https://www.enterprise.com/en/car-rental/locations/us/oh/columbus-w-broad-st-3835.html
Certified by Enterprise Rent-A-Car • Mar 01, 2026
About
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Columbus, OH? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our West Broad St location today.
Location
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Hours
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Reviews
3.9
625 reviews
5 stars
387
4 stars
65
3 stars
35
2 stars
28
1 star
110
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and accommodating staff, highlighting their professionalism and willingness to help.
Vehicle Availability
Several reviews mentioned issues with vehicle availability, including reservations not being honored and customers being offered smaller vehicles than expected.
Rental Process
The rental process was generally described as smooth and efficient, though some customers experienced problems with communication and service during peak times.
Safety Concerns
A few customers reported serious safety issues with vehicles, but noted that the staff responded promptly and effectively to resolve these concerns.
Mixed Experiences
While many reviews were positive, there were notable complaints regarding management behavior and inconsistent service quality.
- JBJohn-Paul BusickJan 29, 20265.0My ability to return my rental was made difficult by a national weather emergency. During this period I was treated in an accommodating human way rather than a buerocratic difficult way. It alleviated a lot of anxiety.
- CMcococookie gameing mooreJan 24, 20265.0They were so nice and professional. The whole experience was so smooth and easy from beginning to end.
- RLRika’s Bass LessonsJan 20, 20265.0We love renting from Enterprise! Very friendly & professional! They’re our #1 rental choice!
- DDDavid DennyDec 25, 20255.0Convenient and very affordable.
- AFAdam FerrellDec 19, 20253.0Considering you have to have a credit card for rental companies now is a little ridiculous. The staff was nice. But thats all enterprise has going for this place. If you get the insurance to cover the car and all the damages. You shouldn't need a credit card or a certain credit score. Thats a stupid policy.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car on West Broad St in Columbus?
Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, and luxury cars to meet your rental needs.
What are the operating hours for Enterprise Rent-A-Car on West Broad St?
Enterprise Rent-A-Car on West Broad St is open Monday to Friday from 8:00 AM to 6:00 PM, and on weekends from 9:00 AM to 1:00 PM.
Can I make a reservation for a rental car at Enterprise Rent-A-Car online?
Yes, you can reserve your rental car online through their website at https://www.enterprise.com/en/car-rental-locations/us/oh/columbus-w-broad-st-3835.html.
What payment options are accepted at Enterprise Rent-A-Car on West Broad St?
Enterprise Rent-A-Car accepts American Express, Cash, Check, Discover, Mastercard, and Visa as payment options.
Does Enterprise Rent-A-Car offer any discounts for active military members?
Yes, Enterprise Rent-A-Car offers discounts for active military members.
What is the address and contact number for Enterprise Rent-A-Car in Columbus, OH?
Enterprise Rent-A-Car is located at 3161 W Broad St, Columbus, OH 43204. You can reach them at +1 614-279-2577.
Are there any nearby attractions or services I can visit before or after renting a car at Enterprise Rent-A-Car?
Yes, nearby you can visit Josie's Pizza for a delicious meal or visit the Central Ohio Center for Pragmatic Buddhism for a peaceful experience.
Is there a gas station near Enterprise Rent-A-Car where I can refuel the rental car?
Yes, Certified Oil gas station is located nearby where you can conveniently refuel your rental car.
Where can I find nearby financial services or ATMs when visiting Enterprise Rent-A-Car on West Broad St?
Chase bank is nearby and offers ATM and financial services for your convenience.
Are there any medical centers or doctors close to Enterprise Rent-A-Car if I need medical care?
Yes, Foot Care Solutions and Columbus Podiatry and Surgery are nearby medical centers you can visit if needed.
Brand Certified Facts from Enterprise Rent-A-Car
This information is certified by Enterprise Rent-A-Car and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
- Phone number
- Official website
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