Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Columbus, OH? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Polaris location today.
Location
Hours
Reviews
4.0
308 reviews
5 stars
197
4 stars
36
3 stars
13
2 stars
9
1 star
53
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and professional, with several specific mentions of employees going above and beyond to assist.
Vehicle Condition
There were multiple complaints about receiving vehicles that were dirty or had issues, including smoke odors and mechanical problems.
Reservation Issues
Several customers reported problems with reservations, including unavailability of vehicles and long wait times, leading to frustration.
Overall Experience
While many customers had positive experiences, there were significant negative reviews regarding customer service and vehicle quality, indicating inconsistency in service.
- JHJill HDec 28, 20255.0Jake was excellent to work with - very helpful and friendly. I did have a concern about the car I rented, and he took care of it quickly and efficiently.
- AAATheGreat740Dec 11, 20255.0This staff at this location were all amazing! Exceptional guest service and fast and efficient with the process. I have never been to a rental location where the service has been this great. I rented a SUV Mazda and had some issues with the key fob battery throughout my trip & after notifying the Management they immediately offered resolution and my needs were met. I will be going back to this location on Lazelle for all of my car rental needs. Keep up the good work- staff is amazing.
- GGGeminiNov 22, 20255.0Thank you for providing top notch service! From calling customer service to the return calls ensuring everything was ok with the choice and time of appointment; the kindness of the people at the location, all were Excellent services & delivery to the T!
- MJMike Sara JonesNov 11, 20255.0Clean location with a great selection of vehicles. Friendly employees. Quick service when picking up and dropping off vehicles.
- JHjerry hallerNov 5, 20254.0There was no rental available for 3 days when I needed it. Otherwise it was a nice car and I had great service.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent from Enterprise Rent-A-Car in Columbus, OH?
Enterprise Rent-A-Car in Columbus offers a wide range of vehicles including cars, vans, and luxury cars to suit your rental needs.
What are the operating hours of Enterprise Rent-A-Car at the Polaris location?
The Enterprise Rent-A-Car Polaris location is open Monday to Friday from 7:30 AM to 5:30 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
How can I make a reservation with Enterprise Rent-A-Car Polaris?
You can reserve a rental car online at Enterprise's website or by calling their local phone number +1 614-880-1198.
What payment options are accepted at Enterprise Rent-A-Car in Columbus?
Enterprise Rent-A-Car accepts American Express, Cash, Check, Discover, MasterCard, and Visa for payment.
Does Enterprise Rent-A-Car offer any special discounts or promotions?
Yes, Enterprise offers great weekend rates which you can book through their special deals page online.
Is Enterprise Rent-A-Car in Columbus owned or operated by women?
Yes, according to available details, the Columbus Enterprise Rent-A-Car is owned by women.
What nearby dining options are available close to Enterprise Rent-A-Car?
Nearby restaurants include North City Tavern, Taco Bell, OH Pizza and Wings, Wendy's, and Soodles Bake Shop, great for grabbing a meal before or after your rental.
Are there any nearby car wash services near Enterprise Rent-A-Car?
Yes, Goo Goo Express Car Wash - Lazelle and Take 5 Car Wash are conveniently located nearby for customers to freshen up their vehicles.
What entertainment or event-related places are close to the Enterprise Rent-A-Car Polaris location?
Nearby entertainment and event venues include Thee Social Booth for event photography and Vibe Venue for event planning and party supplies.
Can I find grocery stores or shopping near Enterprise Rent-A-Car?
Yes, Nellai Marts supermarket and Dr Shoe-Worthington shoe store are close by for grocery shopping and shoe repairs.