Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Columbus, OH? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Polaris location today.
Location
Hours
Reviews
4.0
308 reviews
5 stars
197
4 stars
36
3 stars
13
2 stars
9
1 star
53
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, professional, and accommodating, with several specific mentions of employees going above and beyond to assist.
Vehicle Condition
Several reviews noted issues with vehicle cleanliness and maintenance, including cars with unpleasant odors and mechanical problems.
Reservation Issues
Multiple customers reported problems with reservations, including unavailability of reserved vehicles and long wait times for pick-up.
Mixed Experiences
While many customers had positive experiences, there were significant complaints about rude staff and poor handling of issues, leading to a divided perception of service quality.
Efficiency
Some customers appreciated the quick rental process and efficient service, while others experienced delays and disorganization.
- GGGemini2 days ago5.0Thank you for providing top notch service! From calling customer service to the return calls ensuring everything was ok with the choice and time of appointment; the kindness of the people at the location, all were Excellent services & delivery to the T!
- MJMike Sara JonesNov 11, 20255.0Clean location with a great selection of vehicles. Friendly employees. Quick service when picking up and dropping off vehicles.
- JHjerry hallerNov 5, 20254.0There was no rental available for 3 days when I needed it. Otherwise it was a nice car and I had great service.
- JLJoe LewisOct 25, 20255.0This was the second time I used this Enterprise location this year. I had a such great experience each time, I plan on using Enterprise, especially the Polaris / Lazelle location for all my family and business trips.
- MNMackenzie NormanOct 24, 20255.0I’ve been going to this enterprise for a few months now and the customer service is AMAZING!!! They are so polite and caring. They take their time and ask if you have any questions regarding the vehicle. I rented a vehicle today and worked with Trey. He was so understand and listened to any questions I had. He’s great! I will definitely be returning in the future.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent from Enterprise Rent-A-Car in Columbus, OH?
Enterprise Rent-A-Car in Columbus offers a wide range of vehicles including cars, vans, and luxury cars to suit your rental needs.
What are the operating hours of Enterprise Rent-A-Car at the Polaris location?
The Enterprise Rent-A-Car Polaris location is open Monday to Friday from 7:30 AM to 5:30 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
How can I make a reservation with Enterprise Rent-A-Car Polaris?
You can reserve a rental car online at Enterprise's website or by calling their local phone number +1 614-880-1198.
What payment options are accepted at Enterprise Rent-A-Car in Columbus?
Enterprise Rent-A-Car accepts American Express, Cash, Check, Discover, MasterCard, and Visa for payment.
Does Enterprise Rent-A-Car offer any special discounts or promotions?
Yes, Enterprise offers great weekend rates which you can book through their special deals page online.
Is Enterprise Rent-A-Car in Columbus owned or operated by women?
Yes, according to available details, the Columbus Enterprise Rent-A-Car is owned by women.
What nearby dining options are available close to Enterprise Rent-A-Car?
Nearby restaurants include North City Tavern, Taco Bell, OH Pizza and Wings, Wendy's, and Soodles Bake Shop, great for grabbing a meal before or after your rental.
Are there any nearby car wash services near Enterprise Rent-A-Car?
Yes, Goo Goo Express Car Wash - Lazelle and Take 5 Car Wash are conveniently located nearby for customers to freshen up their vehicles.
What entertainment or event-related places are close to the Enterprise Rent-A-Car Polaris location?
Nearby entertainment and event venues include Thee Social Booth for event photography and Vibe Venue for event planning and party supplies.
Can I find grocery stores or shopping near Enterprise Rent-A-Car?
Yes, Nellai Marts supermarket and Dr Shoe-Worthington shoe store are close by for grocery shopping and shoe repairs.