Enterprise Rent-A-Car

4.3
266 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain
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Business Details

5801 Karl Rd, Columbus, OH
43229, United States
(614) 781-5400
https://www.enterprise.com/en/car-rental/locations/us/oh/columbus-clintonville-3840.html
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About

Car Rental AgencyVan Rental
Need a rental car in Columbus, OH? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Clintonville location today.

Location

Enterprise Rent-A-Car
5801 Karl Rd, Columbus, OH
43229, United States

Hours

Reviews

4.3
266 reviews
5 stars
188
4 stars
31
3 stars
9
2 stars
12
1 star
26

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting their professionalism and commitment to making the rental process easy.

Rental Process

The rental process was generally described as smooth and efficient, with quick pick-up and drop-off times reported by several customers.

Vehicle Quality

While many customers received clean and well-maintained vehicles, some reported issues with the condition of the cars, including cleanliness and mechanical problems.

Pricing Issues

Several reviews mentioned unexpected charges and disputes over pricing, particularly regarding deposits and additional fees.

Mixed Experiences

While many customers had positive experiences, a few reported significant issues with billing and customer service, leading to frustration and dissatisfaction.
  • BS
    Betsy S
    3 days ago
    5.0
    I had an excellent experience with Jeremy and Jack at this Enterprise location. Due to a complicated situation my need for a rental car started out as a two week need and turned into a 6 week need. Jeremy and Jack were always friendly (no matter how busy they were) and attentive to my needs for extending the rental period. I am so grateful for their help and friendliness. I would highly recommend renting a car from this Enterprise Office and will be a repeat customer if/when I need a rental car. Thanks J and J!
  • MJ
    M J
    3 days ago
    5.0
    They never let me down! They have risen to number one choice over the years fo my leisure and business needs! Kind understanding flexible and personable ! You won't find that anywhere else these days. My Metro fav location @ Karl Rd in Columbus is even more stellar 🙌❤️ You don't find out anymore anywhere else
  • TT
    Titan
    Oct 14, 2025
    5.0
    I rented a blue jeep CC ûgladiator I loved love it I asked the employees if they could try to find it for me t they told me let them know ahead of time and they would try to find it CX
  • PN
    Pascaline Ndaka
    Oct 8, 2025
    5.0
    Stress free transaction, cars updated models and working accurately, moderate fees charge a day and professional staffs
  • BB
    Black_ Butterfly2433
    Oct 4, 2025
    5.0
    Jeremy and his team at Enterprise has always made sure I'm in the vehicle I need. They provide top tier service!
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Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles does Enterprise Rent-A-Car in Clintonville offer?

They offer a wide range of vehicles including cars, vans, and luxury cars with flexible rental options.

Where is the Enterprise Rent-A-Car location in Columbus, OH?

The Clintonville location is at 5801 Karl Rd, Columbus, OH 43229.