Enterprise Rent-A-Car

4.3
396 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Need a rental car in Columbus, OH? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Westerville location today.

Location

Enterprise Rent-A-Car
6841 Schrock Hill Ct, Columbus, OH
43229, United States

Hours

Reviews

4.3
396 reviews
5 stars
279
4 stars
44
3 stars
18
2 stars
15
1 star
40

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlight exceptional customer service, particularly praising staff members like Barry and Devin for their friendliness and efficiency.

Efficiency

Customers frequently mention quick and smooth rental processes, including fast check-in and check-out experiences.

Vehicle Condition

While many customers appreciate the cleanliness and quality of the vehicles, some feedback indicates that cars were occasionally not cleaned properly before rental.

Staff Professionalism

The staff is consistently described as professional, accommodating, and genuinely caring about customer needs.

Reservation Issues

A few customers reported issues with vehicle availability and reservation accuracy, suggesting a need for improved communication and inventory management.
  • NS
    Nick Sharifi
    6 days ago
    5.0
    My experience with Enterprise Car Rental at the Westerville branch (6841 Schrock Hill Ct., Columbus, OH 43229) was outstanding. Berry, the manager, demonstrated exceptional professionalism and friendliness, setting a positive tone that was reflected by the entire team. Their dedication and customer-first attitude went above and beyond, and I will continue to choose Enterprise while confidently recommending them to my clients, friends, and family I had also left my wallet in the truck at the time I returned it and did not realize it. When their car was employee was cleaning the car they discovered my wallet and contacted me. Job well done!
  • KW
    Kent Williams
    Nov 12, 2025
    4.0
    Very personable staff. Quite refreshing these days.
  • KS
    Kim Stephens
    Nov 6, 2025
    5.0
    They were very friendly. Drove me to Tuffys so I did not have to walk. Answered all my questions. Helped me w my phone and the radio programing it.
  • SN
    Stephanie Nicholson
    Oct 24, 2025
    5.0
    The team at Shrock Rd in Westerville OH is the best version of what customer service should look like. The best!!
  • NA
    naglaa azer
    Oct 10, 2025
    5.0
    We had a great experience at this location. While dropping off our rental car to pick up our personal car, Parker and Barry so kindly offered us an uber to the location of our personal car. We would highly recommend this location.

Frequently Asked Questions About Enterprise Rent-A-Car

What services does Enterprise Rent-A-Car in Columbus, OH offer?

Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, and luxury cars, along with flexible rental options and airport pickup service.

Where is the Enterprise Rent-A-Car located in Columbus?

The location is at 6841 Schrock Hill Ct, Columbus, OH 43229, United States.