Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Columbus, OH? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Westerville location today.
Location
Hours
Reviews
4.3
396 reviews
5 stars
279
4 stars
44
3 stars
18
2 stars
15
1 star
40
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlight exceptional customer service, particularly praising staff members like Barry and Devin for their friendliness and efficiency.
Efficiency
Customers frequently mention quick and smooth rental processes, including fast check-in and check-out experiences.
Vehicle Condition
While many customers appreciate the cleanliness and quality of the vehicles, some feedback indicates that cars were occasionally not cleaned properly before rental.
Staff Professionalism
The staff is consistently described as professional, accommodating, and genuinely caring about customer needs.
Reservation Issues
A few customers reported issues with vehicle availability and reservation accuracy, suggesting a need for improved communication and inventory management.
- NSNick Sharifi6 days ago5.0My experience with Enterprise Car Rental at the Westerville branch (6841 Schrock Hill Ct., Columbus, OH 43229) was outstanding. Berry, the manager, demonstrated exceptional professionalism and friendliness, setting a positive tone that was reflected by the entire team. Their dedication and customer-first attitude went above and beyond, and I will continue to choose Enterprise while confidently recommending them to my clients, friends, and family I had also left my wallet in the truck at the time I returned it and did not realize it. When their car was employee was cleaning the car they discovered my wallet and contacted me. Job well done!
- KWKent WilliamsNov 12, 20254.0Very personable staff. Quite refreshing these days.
- KSKim StephensNov 6, 20255.0They were very friendly. Drove me to Tuffys so I did not have to walk. Answered all my questions. Helped me w my phone and the radio programing it.
- SNStephanie NicholsonOct 24, 20255.0The team at Shrock Rd in Westerville OH is the best version of what customer service should look like. The best!!
- NAnaglaa azerOct 10, 20255.0We had a great experience at this location. While dropping off our rental car to pick up our personal car, Parker and Barry so kindly offered us an uber to the location of our personal car. We would highly recommend this location.
Frequently Asked Questions About Enterprise Rent-A-Car
What services does Enterprise Rent-A-Car in Columbus, OH offer?
Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, and luxury cars, along with flexible rental options and airport pickup service.
Where is the Enterprise Rent-A-Car located in Columbus?
The location is at 6841 Schrock Hill Ct, Columbus, OH 43229, United States.
What are the operating hours for Enterprise Rent-A-Car in Westerville?
Enterprise operates Monday to Friday from 7:30 AM to 6:00 PM, Saturday from 9:00 AM to 1:00 PM, and Sunday from 9:00 AM to 12:00 PM.
How can I reserve a rental car at Enterprise in Columbus?
You can reserve a rental car online at https://www.enterprise.com/en/car-rental-locations/us/oh/westerville-3843.html or by calling +16148950000.
What payment methods are accepted at Enterprise Rent-A-Car?
Enterprise accepts American Express, Cash, Check, Discover, MasterCard, and Visa payments.
Does Enterprise Rent-A-Car offer any discounts or special rates?
Yes, Enterprise offers great weekend rates and discounts for active military personnel.
What nearby automotive services are available close to Enterprise Rent-A-Car?
Nearby automotive services include Wayne's Auto Repair, Faslube, and Take 5 Oil Change, which can be helpful for car maintenance or repairs during your visit.
Are there any nearby restaurants near Enterprise Rent-A-Car?
Yes, nearby dining options include Puerto Vallarta Mexican Restaurant and Bar, Kuya Ian's Bistro, and Tim Hortons for quick coffee and snacks.
What are some accommodation options near Enterprise Rent-A-Car?
Nearby accommodation includes Ramada Columbus North and Barrington Square Apartments, convenient for travelers needing lodging after renting a car.
How can nearby places help me when visiting Enterprise Rent-A-Car?
Nearby places such as Jerome High School and the Columbus Swing Dance Club offer local attractions you might explore before or after your rental, while businesses like Athena Bitcoin ATM can assist with financial needs.