AutoZone Auto Parts

4.0
1179 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Columbus #4598 in Columbus, OH is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Columbus, OH or call us at (614) 300-4916.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
3833 W Broad St, Columbus, OH
43228, United States

Hours

Reviews

4.0
1,179 reviews
5 stars
632
4 stars
215
3 stars
140
2 stars
51
1 star
141

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the knowledgeable and helpful staff, with specific mentions of employees going above and beyond to assist.

Long Wait Times

Numerous reviews highlighted consistently long wait times for service and checkout, often exceeding 30 minutes.

Staffing Issues

Several customers noted that the store appeared understaffed, leading to slow service and long lines.

Mixed Experiences

While some customers had positive interactions, others reported rude or unprofessional behavior from staff.

Product Availability

Customers generally found that the store had a good stock of parts, but issues with online orders and incorrect items were mentioned.
  • ND
    Neva Dodrill
    2 days ago
    5.0
    I think this is the Autozone where I got directions from one of the Gentleman working there. I'm a fool because I didn't catch his name! But I made it home to West Virginia, thought you should know!!
  • DH
    Dwayne Haislet
    Dec 19, 2025
    5.0
    Great knowledgeable staff
  • AJ
    Angel Jane
    Dec 17, 2025
    5.0
    Steve is great, very helpful!
  • CA
    Candace Allen
    Dec 2, 2025
    5.0
    Thank you Adrian! He was prompt, knowledgeable and pleasant. Even in the bitter cold, and in no less than 30 minutes, he diagnosed my car’s bad battery, walked me through options of a new battery, installed the battery and tested my starter and alternator. All of this the day before Thanksgiving!! I’m so grateful and hope Autozone values and rewards their staff for their excellent customer service. Thanks again Adrian and hope you had a great holiday!!
  • DD
    Deney Durr
    Nov 24, 2025
    1.0
    I showed up at 10:55 and the doors were locked but they hada customer inside. This place used to be 24 hrs. And the only one that was in Columbus. Sad day I cant be a customer here anymore.

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours of AutoZone Auto Parts in Columbus, OH?

AutoZone Auto Parts in Columbus is open daily from 7:00 AM to 11:00 PM on weekdays, and until 10:00 PM on weekends.

What type of automotive products does AutoZone Auto Parts offer?

They offer a wide range of automotive products including auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.