Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Columbus #4598 in Columbus, OH is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Columbus, OH or call us at (614) 300-4916.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.0
1,169 reviews
5 stars
624
4 stars
214
3 stars
141
2 stars
50
1 star
140
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and professionalism of the staff, with specific mentions of individual employees who provided exceptional service.
Long Wait Times
Numerous reviews highlighted consistently long wait times at checkout, often exceeding 30 minutes, due to understaffing.
Product Availability
Customers noted that the store generally has a good stock of parts, with many finding what they needed readily available.
Mixed Experiences
While some customers had positive interactions, others reported poor service, including rude behavior and unhelpful staff.
Online Order Issues
Several customers experienced problems with online orders, including lack of communication regarding order readiness and difficulties in canceling orders.
- CCCruisin CourierNov 12, 20251.07 employees working but only 1 was helping customers take over 20 minutes to get a part pre-ordered and already paid for.
- JOjerry ootenOct 24, 20255.0Just left Auto Zone 10/24/25 the gentleman that waited on me was so courteous I had to leave a thank you. He even installed my cabin air filter, my wife was in the day before and she came home telling me how wonderful they treated her, I will always go back there when I need something for my truck or car, Thanks Auto zone Ref No: 04598-430960-251024-2
- PBPhillip BashamOct 23, 20254.0It's fine large auto zone. The old pepboys store.
- JWJustin WavrekOct 6, 20251.01 hour long line for only 15 customers. Only one register open despite 5 employees on site. I don't understand how it's possible to run a business so poorly.
- SCStay CheesenOct 3, 20253.0Costumer service was ok just don't like the fact you can't get your money back if they give you something that doesn't work an didn't want to wait for an order an I found a different one that was 130 dollars cheaper then wat I paid
Frequently Asked Questions About AutoZone Auto Parts
What are the operating hours of AutoZone Auto Parts in Columbus, OH?
AutoZone Auto Parts in Columbus is open daily from 7:00 AM to 11:00 PM on weekdays, and until 10:00 PM on weekends.
What type of automotive products does AutoZone Auto Parts offer?
They offer a wide range of automotive products including auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
Does AutoZone Auto Parts provide pickup and delivery services?
Yes, they offer in-store pickup and same day delivery services for customer convenience.
Can I shop online and pick up my order in-store at AutoZone Auto Parts?
Yes, you can shop online and use their in-store pickup service for your convenience.
What is the contact information for AutoZone Auto Parts in Columbus?
You can reach them at (614) 300-4916 or email customer.service@autozone.com.
Does AutoZone Auto Parts offer curbside pickup?
Yes, curbside pickup is available at this location.
Are there any car dealerships near AutoZone Auto Parts in Columbus?
Yes, nearby car dealerships include Centeral W Auto Group, Nasir Auto Sales, and Mark Wahlberg Buick GMC.
What local dining options are near AutoZone Auto Parts?
Nearby restaurants include Playa Larga Sea Food, LATIN Flavor Grilled, Gary's Kitchen, Jamisons at The Post 1928, Mean Mug Wings & Things, and King Of Almandi Yemeni Restaurant, offering a variety of cuisines for customers before or after their visit.
Is there a coffee shop nearby where customers can relax?
Yes, Dunkin' is nearby, providing coffee and snacks to enjoy during your visit to AutoZone Auto Parts.
How does the proximity of automotive service and accessory businesses benefit AutoZone customers?
Nearby businesses like Columbus Car Audio & Accessories and Haydocy Automotive offer complementary automotive services, making it convenient for customers to get parts and services in one trip.