Many customers praised the staff for being friendly, helpful, and going above and beyond to assist with car issues.
Knowledgeable Staff
Numerous reviews highlighted the employees' expertise and ability to provide accurate advice and assistance with automotive needs.
Mixed Experiences
While many customers had positive interactions, some reported poor service and unhelpful staff, indicating inconsistency in customer experiences.
Quick Service
Customers frequently mentioned the fast service, particularly for battery checks and installations, contributing to a positive overall experience.
Community Support
Several reviews noted the staff's willingness to help beyond typical service, such as assisting with personal car issues and providing emotional support.
GG
Geoff Gould
3 days ago
5.0
Staff was amazing and had me in and out in no time. Highly recommend this Auto Zone
CP
Charles Paschke
Oct 25, 2025
5.0
the guys there that helped me out with my car batery wgere frendly and amazing!
VK
vicky kamer
Oct 20, 2025
5.0
great service
JM
Jeannie Markstrom
Oct 3, 2025
4.0
Being an older single woman. I try to make some repairs to my car myself, rather than paying a dealership outrageous prices. In the past two weeks I have made two such repairs, the first was windshield wipers, I was able to install one, but the other two gave me trouble, the gentleman at the store came out and installed them for me. I asked him “what do I owe you “ he replied nothing , thanks for coming in. A couple of days later my cd player and my navigation app stopped working, back to AutoZone. I wanted to check the fuse but was able to get to it ,again the gentleman there came out to my car pulled the fuse, found the replacement and I made the repair for $6.00. Thank you AutoZone
Frequently Asked Questions About AutoZone Auto Parts
What are the regular business hours for AutoZone Auto Parts in Columbus, OH?
AutoZone Auto Parts in Columbus, OH is open Monday to Friday from 7:30 AM to 9:00 PM, Saturday from 8:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM.
Where is AutoZone Auto Parts located in Columbus?
AutoZone Auto Parts is located at 1132 W 5th Ave, Columbus, OH 43212, United States.
Does AutoZone Auto Parts offer in-store pickup and same-day delivery services?
Yes, AutoZone offers both in-store pickup and same-day delivery services for customers.
What types of products can I find at AutoZone Auto Parts?
You can find auto parts, brake pads, car batteries, car accessories, and after-market automobile parts at AutoZone Auto Parts.
Which brands does AutoZone Auto Parts carry?
AutoZone carries brands such as Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
How can I contact AutoZone Auto Parts for customer service?
You can contact AutoZone customer service via phone at +1 614-456-0520 or by email at customer.service@autozone.com.
What online resources are available for AutoZone Auto Parts customers?
Customers can visit AutoZone's website at https://www.autozone.com/locations/oh/columbus/1132-w-5th-ave.html and the Facebook page at https://www.facebook.com/1748219148726312 for more information and updates.
What nearby places are close to AutoZone Auto Parts that I might visit?
Nearby places include Greek Express (a fast food Greek and Middle Eastern restaurant), Starbucks coffee shop, and Schreiner Ace Hardware for additional shopping needs.
Is there a place nearby AutoZone where I can relax or enjoy outdoor activities?
Yes, The Fifth by Northwest Area Commission is a park and community service location nearby where visitors can enjoy outdoor activities.
Are there any automotive-related services close to AutoZone Auto Parts in Columbus?
Yes, nearby automotive-related services include Experts Garage Door Repair Installation Process and Auto Body Specialist, which offers automotive repair and body shop services.