Many customers praised the staff for their helpfulness, friendliness, and willingness to go above and beyond to assist with car issues.
Product Knowledge
Several reviews highlighted the employees' knowledge about products and services, providing valuable assistance in diagnosing and resolving car problems.
Quick Service
Customers frequently mentioned the fast service they received, particularly for battery replacements and other quick fixes.
Mixed Experiences
While many reviews were positive, some customers reported negative experiences with unhelpful or rude staff, indicating inconsistency in service quality.
NG
Noah Grissett
Dec 23, 2025
5.0
I had a great experience with Max. He changed my battery for me and did a really good job. Thank you!
NT
Natalie Tarbuck
Dec 18, 2025
5.0
Michael H was wonderful. Had a dead battery and he replaced it in just a couple minutes. Super kind, great work.
KD
Kimberly Douglas
Dec 15, 2025
5.0
Tremel and Juan are the best! They replaced my dead, corroded battery in the freezing cold and were super upbeat, patient, kind, and knowledgeable. Thanks a million! I'm always pleased with the stellar service at this location.
AG
Adam Gorman
Dec 15, 2025
5.0
Great experience and friendly staff
MP
Molly Pattison
Dec 1, 2025
5.0
Michael H was very helpful and did an amazing job diagnosing my dead battery and replacing that alongside helping me refill several fluids and did it with amazing customer service
Frequently Asked Questions About AutoZone Auto Parts
What are the regular business hours for AutoZone Auto Parts in Columbus, OH?
AutoZone Auto Parts in Columbus, OH is open Monday to Friday from 7:30 AM to 9:00 PM, Saturday from 8:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM.
Where is AutoZone Auto Parts located in Columbus?
AutoZone Auto Parts is located at 1132 W 5th Ave, Columbus, OH 43212, United States.
Does AutoZone Auto Parts offer in-store pickup and same-day delivery services?
Yes, AutoZone offers both in-store pickup and same-day delivery services for customers.
What types of products can I find at AutoZone Auto Parts?
You can find auto parts, brake pads, car batteries, car accessories, and after-market automobile parts at AutoZone Auto Parts.
Which brands does AutoZone Auto Parts carry?
AutoZone carries brands such as Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
How can I contact AutoZone Auto Parts for customer service?
You can contact AutoZone customer service via phone at +1 614-456-0520 or by email at customer.service@autozone.com.
What online resources are available for AutoZone Auto Parts customers?
Customers can visit AutoZone's website at https://www.autozone.com/locations/oh/columbus/1132-w-5th-ave.html and the Facebook page at https://www.facebook.com/1748219148726312 for more information and updates.
What nearby places are close to AutoZone Auto Parts that I might visit?
Nearby places include Greek Express (a fast food Greek and Middle Eastern restaurant), Starbucks coffee shop, and Schreiner Ace Hardware for additional shopping needs.
Is there a place nearby AutoZone where I can relax or enjoy outdoor activities?
Yes, The Fifth by Northwest Area Commission is a park and community service location nearby where visitors can enjoy outdoor activities.
Are there any automotive-related services close to AutoZone Auto Parts in Columbus?
Yes, nearby automotive-related services include Experts Garage Door Repair Installation Process and Auto Body Specialist, which offers automotive repair and body shop services.