Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone W Broad in Columbus, OH is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Columbus, OH or call us at (614) 279-8661.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
779 reviews
5 stars
441
4 stars
176
3 stars
87
2 stars
24
1 star
51
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for being friendly and helpful, others are reported as rude and unprofessional.
Staff Knowledge
Several customers noted that some staff members lack knowledge about car parts and services, leading to frustration.
Store Cleanliness
The store is generally described as clean and organized, contributing positively to the shopping experience.
Product Availability
Customers appreciate that the store usually has the parts they need, although there are occasional issues with incorrect parts being provided.
Overall Experience
Many customers express satisfaction with their overall experience, highlighting helpful staff and good service, despite some negative encounters.
- SIStafford k. Lipscomb IINov 11, 20255.0What i need, when I need it!
- MSMaria SaborioOct 13, 20255.0By far always on point, they never try to overcharge and they are honest with their work. If you get Mark always tip him five bucks he will literally be the best and fastest employee!!!! Tip of the day from a local
- RWRachel WestOct 1, 20251.0The employee was very rude. I felt very uncomfortable I will not ever return to this store. I literally left so upset I walked out with a socket and had to go back in to return it. Very embarrassing. ☺️😔
- AWAlesia WalkerSep 27, 20255.0Margaret H. was friendly and very professional and helpful. She was absolutely a blessing!!
- CBChristine BlazekSep 14, 20251.0I was told the part I was looking for was a dealer only part after seeing it was in stock at this location on your website. I then went your hub location farther up West Broad St and bought the part there. Just an observation but perhaps having knowledge people working there would help. At least your company didn't lose a sale just this particular location.
Frequently Asked Questions About AutoZone Auto Parts
What are the regular business hours for AutoZone Auto Parts in Columbus, OH?
AutoZone Auto Parts in Columbus is open Monday through Saturday from 7:30 AM to 9:00 PM, and Sunday from 8:00 AM to 9:00 PM.
What types of products can I find at AutoZone Auto Parts on W Broad?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts at AutoZone Auto Parts on W Broad.
Does AutoZone Auto Parts offer same-day delivery and in-store pickup?
Yes, AutoZone Auto Parts provides in-store pickup and same-day delivery services for customer convenience.
Where is AutoZone Auto Parts located in Columbus, OH?
AutoZone Auto Parts is located at 2141 W Broad, Columbus, OH 43223, USA.
Can I contact AutoZone Auto Parts customer service by email?
Yes, you can reach AutoZone Auto Parts customer service via email at customer.service@autozone.com.
Which automotive brands are available at AutoZone Auto Parts in Columbus?
Brands available include Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
What are some nearby points of interest around AutoZone Auto Parts on W Broad?
Nearby places include Saint Aloysius Church, Educational Academy for Boys and Girls, Columbus Bilingual Academy, Hilltop Early Learning Center, and Belvidere Mini Mart, which provide opportunities for education, shopping, and community engagement before or after visiting AutoZone.
Are there any grocery or convenience stores near AutoZone Auto Parts?
Yes, Belvidere Mini Mart, a convenience store, grocery, and gas station, is located nearby for quick shopping or refueling needs.
Can I visit any parks or gardens near the AutoZone Auto Parts location?
Yes, The Belvidere Healthy Living Garden and Highland Youth Garden are nearby community gardens and parks ideal for a relaxing visit before or after shopping.
What automotive service centers are near AutoZone Auto Parts in Columbus?
Nearby automotive service options include T&T Auto Services, which offers professional automotive repairs close to AutoZone Auto Parts.