Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone E. Fifth Ave in Columbus, OH is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Columbus, OH or call us at (614) 298-9339.
Many customers praised the helpfulness and friendliness of staff, particularly highlighting Shawn B and other associates for their exceptional service.
Staff Knowledge
While some reviews noted knowledgeable staff, others pointed out a lack of experience and professionalism among certain employees.
Store Management
Feedback on management was mixed, with some praising managers for their support and others criticizing unprofessional behavior.
Product Availability
Several customers expressed frustration with product availability and issues with incorrect parts being sold.
Overall Experience
The overall experience varied greatly, with some customers having excellent service while others reported poor interactions and dissatisfaction.
MH
Megann Hall
1 day ago
1.0
Arrived 10 mins before close time and the doors were locked, saw the sales associate walk away from the register so he couldn't let me in.
RS
Rick Scott
Nov 12, 2025
5.0
Gifu’s Watson was so helpful no manager was n store and I was n rush he need a raise
NT
Nico Thomas
Nov 11, 2025
5.0
Called in an hour before they closed because my car broke down last second when I left work since my battery was dead, called them and talked to Brace who told me the exact battery I needed, and that he would be able to install it as well.
Saved me a lot of hassle and worry for the remainder of the week worrying about how I’d get to work, had the battery ready when I got there and installed it in no more than 15 minutes. Very easy and quick, honestly wasn’t expecting that to go so good.
Big shoutout to brace, hopefully that is how his names spelled, but couldn’t be more thankful he was able to get this taken care of last second.
RN
REVIVING REAL NEWS
Nov 5, 2025
2.0
Drug activities in parking lot.
Lazy, non interested staff.
Avoid at all cost, unless you are literally in that dire of a situation.
AY
Alia Yossef
Oct 8, 2025
5.0
AutoZone on 5th ave is the best! Michael has helped me and my lack of auto knowledge numerous times and makes sure I’m taken care of. He truly cares about his customers!
How can I contact AutoZone Auto Parts in Columbus?
You can call the main phone number at (614) 298-9339 or email customer.service@autozone.com.
Are there any nearby restaurants where I can eat before or after visiting AutoZone?
Yes, nearby restaurants include Burger King, Fifth & Chicken, Wendy's, KFC, and Rally's where you can grab a quick meal before or after your visit.
What automotive-related businesses are located near AutoZone Auto Parts?
Nearby automotive-related businesses include a second AutoZone store, A Touch of Texas Motorcars (used car dealer), Auto Zoom LLC, Advance Auto Parts, Exxon gas station, and Valero gas station.
Is there a UPS Access Point near AutoZone for shipping or receiving packages?
Yes, there is a UPS Access Point location nearby, making it convenient for shipping or receiving packages when you visit AutoZone.
Can I shop for auto parts online and pick them up at this AutoZone location?
Yes, you can shop for auto parts online through their website and choose in-store pickup at the 631 E 5th Ave location in Columbus.
Since when has AutoZone been serving customers?
AutoZone was established in 1979 and has been serving customers since then.