AutoZone Auto Parts

4.1
777 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone E. Fifth Ave in Columbus, OH is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Columbus, OH or call us at (614) 298-9339.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
631 E 5th Ave, Columbus, OH
43201, United States

Hours

Reviews

4.1
777 reviews
5 stars
432
4 stars
172
3 stars
71
2 stars
33
1 star
69

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and friendliness of staff, particularly highlighting Shawn B and other associates for their exceptional service.

Staff Knowledge

While some reviews noted knowledgeable staff, others pointed out a lack of experience and professionalism among certain employees.

Store Management

Feedback on management was mixed, with some praising managers for their support and others criticizing unprofessional behavior.

Product Availability

Several customers expressed frustration with product availability and issues with incorrect parts being sold.

Overall Experience

The overall experience varied greatly, with some customers having excellent service while others reported poor interactions and dissatisfaction.
  • MH
    Megann Hall
    1 day ago
    1.0
    Arrived 10 mins before close time and the doors were locked, saw the sales associate walk away from the register so he couldn't let me in.
  • RS
    Rick Scott
    Nov 12, 2025
    5.0
    Gifu’s Watson was so helpful no manager was n store and I was n rush he need a raise
  • NT
    Nico Thomas
    Nov 11, 2025
    5.0
    Called in an hour before they closed because my car broke down last second when I left work since my battery was dead, called them and talked to Brace who told me the exact battery I needed, and that he would be able to install it as well. Saved me a lot of hassle and worry for the remainder of the week worrying about how I’d get to work, had the battery ready when I got there and installed it in no more than 15 minutes. Very easy and quick, honestly wasn’t expecting that to go so good. Big shoutout to brace, hopefully that is how his names spelled, but couldn’t be more thankful he was able to get this taken care of last second.
  • RN
    REVIVING REAL NEWS
    Nov 5, 2025
    2.0
    Drug activities in parking lot. Lazy, non interested staff. Avoid at all cost, unless you are literally in that dire of a situation.
  • AY
    Alia Yossef
    Oct 8, 2025
    5.0
    AutoZone on 5th ave is the best! Michael has helped me and my lack of auto knowledge numerous times and makes sure I’m taken care of. He truly cares about his customers!

Frequently Asked Questions About AutoZone Auto Parts

What are the regular business hours for AutoZone Auto Parts in Columbus, OH?

AutoZone Auto Parts is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sunday from 8:00 AM to 9:00 PM.

Where is AutoZone Auto Parts located in Columbus?

The store is located at 631 E 5th Ave, Columbus, OH 43201.