AutoZone Auto Parts

4.3
562 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Harrisburg Pike in Columbus, OH is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Columbus, OH or call us at (614) 272-7552.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
1476 Harrisburg Pike, Columbus, OH
43223, United States

Hours

Reviews

4.3
562 reviews
5 stars
326
4 stars
146
3 stars
48
2 stars
13
1 star
29

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Justice, Kelsey, and Star for their exceptional service.

Store Cleanliness

Customers noted that the store was clean and well-organized, contributing to a positive shopping experience.

Mixed Experiences

While many reviews highlighted great service, there were also complaints about rude employees and inconsistent service, indicating a need for improvement in staff training and management.

Product Availability

Customers appreciated that the store often had the parts they needed in stock, although some expressed frustration when items were unavailable.
  • MD
    Monica Dard
    3 days ago
    5.0
    Great store Tay was so helpful ❤️
  • CU
    Chad ULMER
    Jan 2, 2026
    5.0
    Clean place with a knowledgeable and courteous staff...
  • KB
    KayCee Bartoli
    Dec 28, 2025
    1.0
    Went in for a driver window regulator and Richard was very rude and condescending. I asked for a specific part and he spoke to me like I was an idiot about the prongs not lining up, I trusted him and got the (more expensive) part he recommended. Ended up having to come back because that part didn’t work!! I asked again for the part I originally wanted and he acted like I asked him to build Rome. Very terrible service, will not be coming back.
  • TT
    Tom TWIGG
    Nov 20, 2025
    5.0
    The only parts store I shop at keep my rewards loyal!!
  • RM
    richard merriman
    Nov 15, 2025
    5.0
    Justice was absolutely amazing !! Greeted me as soon as I walked in even though she was with a customer , there was a line forming and there was three other guys working there all of them were at the battery testing and commercial side laughing and joking and she asked for help with the line three times to no avail . She didn’t get mad didn’t say a word she just handled business and got through the line when she got to me she explained the difference in quality when it came to head lights and my break lights and helped me weigh options in real time , she didn’t have to explain all that she did and the fact that she did all of that after fighting an uphill battle with no help from her co workers that blatantly ignored her request for help and did it like a boss speaks volumes !! Justice will now be my go to for car parts and I will only be at this store if she’s on shift , if these guys ignored her and the customers at noon on. A Saturday I’d hate to see operations without her being here crazy!! Justice thank you for all your help and to auto zone this girl needs a raise a promotion and store leadership should be questions after the disrespect. Witnessed towards her that’s all I’m saying !! Way to go girl !!

Frequently Asked Questions About AutoZone Auto Parts

What are the opening hours of AutoZone Auto Parts on weekdays?

AutoZone Auto Parts is open from 7:30 AM to 9:00 PM Monday through Friday.

What time does AutoZone Auto Parts open on Sundays?

On Sundays, AutoZone Auto Parts opens at 8:00 AM and closes at 9:00 PM.