AutoZone Auto Parts

4.2
573 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone S. High Street in Columbus, OH is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Columbus, OH or call us at (614) 492-1515.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
3341 S High St, Columbus, OH
43207, United States

Hours

Reviews

4.2
573 reviews
5 stars
317
4 stars
138
3 stars
71
2 stars
17
1 star
30

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees received high praise for their helpfulness, while others were criticized for being dismissive or unhelpful.

Product Availability

Customers frequently reported issues with product availability and incorrect inventory listings, leading to frustration.

Staff Knowledge

While some staff members were noted for their expertise and willingness to assist, others were described as lacking knowledge about products and services.

Store Experience

The store environment received positive remarks for cleanliness and organization, but some customers experienced long wait times and poor management.

Positive Experiences

Several customers shared positive experiences, highlighting specific employees who went above and beyond to assist them.
  • HR
    Hailey Rollins
    1 day ago
    1.0
    Horrible customer service, walk in and they judge you, walk to the counter they are taking on their mobile phone and stare at you like a dumbass! Do not recommend! Go to O’Reilly auto parts!
  • MM
    Megan
    Nov 14, 2025
    5.0
    Clifton the parts manager was extremely helpful and knowledgeable he took the time to assist me with putting my headlight bulb in. I will continue to purchase parts at this location as needed. He is a true professional! I highly recommend you stop in and see him!! 😁
  • SP
    Shaun Pack
    Nov 2, 2025
    5.0
    Never have a problem with AZ. Very nice and helpful people.
  • ZM
    zanakqua mason
    Oct 20, 2025
    1.0
    not very helpful chump me off and gave me the finger literally when I asked for help with a battery I didn't argue I didn't fuss I just left and thought what happened to the customer service there were two there and no other customers I won't return to this store even if I break down near it...
  • ML
    Mike Letter
    Oct 9, 2025
    1.0
    Went to AutoZone the other day bought bulbs on the way up from Kentucky misplaced the receipt went in the store to return was told could swap for the right ones they scan my ID it got denied never have I made a return so my son tried his then my daughter all denied the manager knows us so he tried his he got denied he then try to couple different ones all denied call the number on the receipt they said AutoZone blocked all those numbers what a way to piss a customer off gather my information for a false chance at exchanging for the right ones last time there do not like companies the gather information under a fraudulent pretense

Frequently Asked Questions About AutoZone Auto Parts

What are the regular operating hours of AutoZone Auto Parts on weekdays?

AutoZone Auto Parts in Columbus, OH is open Monday through Friday from 7:30 AM to 9:00 PM.

Does AutoZone Auto Parts offer same-day delivery and in-store pickup?

Yes, the store provides same-day delivery and in-store pickup services for customer convenience.