Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone S. High Street in Columbus, OH is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Columbus, OH or call us at (614) 492-1515.
Mixed reviews on customer service; some employees received high praise for their helpfulness, while others were criticized for being dismissive or unhelpful.
Product Availability
Customers frequently reported issues with product availability and incorrect inventory listings, leading to frustration.
Staff Knowledge
While some staff members were noted for their expertise and willingness to assist, others were described as lacking knowledge about products and services.
Store Experience
The store environment received positive remarks for cleanliness and organization, but some customers experienced long wait times and poor management.
Positive Experiences
Several customers shared positive experiences, highlighting specific employees who went above and beyond to assist them.
HR
Hailey Rollins
1 day ago
1.0
Horrible customer service, walk in and they judge you, walk to the counter they are taking on their mobile phone and stare at you like a dumbass! Do not recommend! Go to O’Reilly auto parts!
MM
Megan
Nov 14, 2025
5.0
Clifton the parts manager was extremely helpful and knowledgeable he took the time to assist me with putting my headlight bulb in. I will continue to purchase parts at this location as needed. He is a true professional! I highly recommend you stop in and see him!! 😁
SP
Shaun Pack
Nov 2, 2025
5.0
Never have a problem with AZ. Very nice and helpful people.
ZM
zanakqua mason
Oct 20, 2025
1.0
not very helpful chump me off and gave me the finger literally when I asked for help with a battery I didn't argue I didn't fuss I just left and thought what happened to the customer service there were two there and no other customers I won't return to this store even if I break down near it...
ML
Mike Letter
Oct 9, 2025
1.0
Went to AutoZone the other day bought bulbs on the way up from Kentucky misplaced the receipt went in the store to return was told could swap for the right ones they scan my ID it got denied never have I made a return so my son tried his then my daughter all denied the manager knows us so he tried his he got denied he then try to couple different ones all denied call the number on the receipt they said AutoZone blocked all those numbers what a way to piss a customer off gather my information for a false chance at exchanging for the right ones last time there do not like companies the gather information under a fraudulent pretense
Frequently Asked Questions About AutoZone Auto Parts
What are the regular operating hours of AutoZone Auto Parts on weekdays?
AutoZone Auto Parts in Columbus, OH is open Monday through Friday from 7:30 AM to 9:00 PM.
Does AutoZone Auto Parts offer same-day delivery and in-store pickup?
Yes, the store provides same-day delivery and in-store pickup services for customer convenience.
What types of products are available at AutoZone Auto Parts on South High Street?
The store offers auto parts such as brake pads, car batteries, car accessories, and aftermarket automobile parts from brands like Duralast, Bosch, and Valvoline.
Where is AutoZone Auto Parts located in Columbus?
It is located at 3341 S High St, Columbus, OH 43207, USA.
How can I contact AutoZone Auto Parts for inquiries?
You can contact them by phone at (614) 492-1515 or via email at customer.service@autozone.com.
Is AutoZone Auto Parts open on weekends, and what are the hours?
Yes, on Saturdays it is open from 8:00 AM to 9:00 PM and on Sundays from 8:00 AM to 8:00 PM.
Are there other auto parts stores near AutoZone Auto Parts on South High Street?
Yes, nearby stores include O'Reilly Auto Parts and NAPA Auto Parts, which are also automotive parts and accessories retailers.
What automotive services or shops can I find near AutoZone on South High Street?
Nearby automotive-related services include Fine Line Auto Body South High, USA Tire Shop, and Best Tires and Car Services.
Are there places to eat or grab a quick meal near AutoZone Auto Parts?
Yes, you can find Subway, Machete Taqueria, PJ's Pizza, and Burger King nearby for a variety of food options.
What brands does AutoZone Auto Parts carry for car maintenance?
AutoZone stocks brands such as Duralast, Bosch, ACDelco, FRAM, and Valvoline for various car maintenance needs.