AutoZone Auto Parts

Reviews

• TB

  that one ketchup bottle

  2 days ago
  4.0
  Helpful staff, slightly steep prices, but what do you do?
• AH

  Andrew Holbrook

  Mar 4, 2026
  1.0
  If I could give zero stars, I would. I’ve used this store for years. I buy all my parts here and have always had solid interactions — until today. I was met with a counter employee who clearly didn’t want to be there. No greeting. No acknowledgment of customers waiting. Just sitting around scrolling on a phone. When I asked for help, I was met with attitude and rudeness. It got to the point where I had to address it directly. What made it worse? The district manager was onsite and did absolutely nothing. They couldn’t locate my orders and refused to exchange parts that were under warranty — even though I had already stopped in earlier this week to confirm the parts were still eligible. Customer service has clearly taken a back seat here. I’ve spent a lot of money at this store over the years, and today’s experience was unacceptable. I hope management takes this seriously and gets the counter staff back to doing the basics: greet customers, stay off the phones, and take care of the people who keep the doors open.
• KS

  K. Sullivan

  Feb 20, 2026
  5.0
  The folks here are so nice. If you have a problem and are not sure what you need, they are very helpful and will help you get the right thing. I always leave here happier than I come in.
• AN

  Aland Nguyen

  Feb 15, 2026
  5.0
  Came in looking to replace my battery for my Corolla and had the luxury of having Jacob assist me in replacing my battery. Very professional and knowledgable and was in and out very quickly.
• SR

  Steve Rosenthal

  Feb 15, 2026
  5.0
  Needed a wiper blade and I stopped in and Bryce helped me. I was in and out in less than 5 minutes! He even put it on for me. Thank you so very much.

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