AutoZone Auto Parts

4.4
525 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Sancus Blvd in Columbus, OH is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Columbus, OH or call us at (614) 846-6058.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
8338 Sancus Blvd, Columbus, OH
43240, United States

Hours

Reviews

4.4
525 reviews
5 stars
369
4 stars
82
3 stars
34
2 stars
12
1 star
28

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their helpfulness, knowledge, and willingness to go above and beyond, particularly highlighting employees like Yael, Jacob, and Ryan.

Product Availability

Some customers expressed disappointment with the availability of certain parts, noting that they were often out of stock or had to order items.

Mixed Experiences

While many reviews were positive, there were also several negative experiences reported, particularly regarding specific employees' attitudes and service quality.

Quick Service

Customers frequently mentioned the quick and efficient service they received, especially for battery replacements and diagnostics.
  • RE
    Ryan E
    Jan 3, 2026
    5.0
    AJ was super helpful, chill and friendly, made the experience a lot easier to find parts,
  • QP
    Qua P
    Dec 22, 2025
    5.0
    I had a great experience at AutoZone. My car needed a jump starter and I originally bought a battery charger. They got it switched out for me. I am really an extraordinarily grateful for the service that Jacob gave me at the #store for 4525 I couldn’t even leave. I wanted to make sure you.
  • PG
    Pamela Giles
    Dec 18, 2025
    5.0
    Jacob provided outstanding customer service. He was extremely kind, patient, and went above and beyond by installing my battery for me. He made the whole experience easy and stress-free. It’s rare to find someone who is not only knowledgeable but truly cares about helping customers. Because of Jacob, I will absolutely continue coming back to this AutoZone location. Thank you for having such a great employee. Store#4525
  • JP
    Jonathan Plant
    Dec 15, 2025
    2.0
    Only giving it to stars because it’s the closest AutoZone to my house. And the fact that if the tall gentleman wasn’t working, I probably would’ve never gotten help The ginger woman just constantly on her phone ignored me when I walked in wouldn’t help me find the coolant when I found it behind the counter. I asked her do I have to grab it myself? She rolled her eyes, grabbed the coolant. I wanted it wouldn’t let me use self check out because I didn’t wanna deal with her attitude so I kindly went to her. Let her ring me up not a single smile or appreciation that she has a job. I told her thank you after I got my receipt. She just turned away and went back to her phone. AutoZone, I would probably get rid of her. I know I wouldn’t hire her for my company.
  • CP
    Clifford Pinkney
    Dec 13, 2025
    5.0
    I bought a jump starter there and the service was awesome

Frequently Asked Questions About AutoZone Auto Parts

What are the regular opening hours of AutoZone Auto Parts on weekdays?

AutoZone Auto Parts in Columbus, OH is open from 7:30 AM to 9:00 PM Monday through Friday.

Does AutoZone Auto Parts offer weekend hours?

Yes, the store is open on Saturday from 7:30 AM to 9:00 PM and on Sunday from 8:00 AM to 8:00 PM.