AutoZone Auto Parts

4.4
284 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Agler Rd in Gahanna, OH is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Gahanna, OH or call us at (614) 337-2677.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
457 Agler Rd, Columbus, OH
43230, United States

Hours

Reviews

4.4
284 reviews
5 stars
195
4 stars
48
3 stars
16
2 stars
8
1 star
17

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Kelby, DeeJay, and Lawrence going above and beyond.

Service Speed

Several reviews highlighted long wait times and slow service, particularly during busy periods, leading to frustration among customers.

Product Availability

Customers experienced issues with product availability, with some reporting that items were not in stock despite being listed as available.

Mixed Experiences

Feedback varied widely, with some customers having excellent experiences while others reported unprofessional behavior from certain staff members.
  • BM
    Brent Mack
    Dec 21, 2025
    5.0
    Just came to get a replacement headlight bulb for my Challenger and Kayla (I believe her name was) was a great help. I had a hundred questions and she answered them all in the most friendly way. Thank you.
  • AC
    Andrea Cook
    Dec 1, 2025
    1.0
    I went into the store at 11:30am December 1, to get breaks for my car. There was already two people at the register. There was one person behind me had two items. It took a good 15 minutes before the guy was free from the customer he was helping. After the guy left the cashier said can the guy behind you go first he only has two items. I said no I already been here for 15 minutes. The cashier said, what! He told the customer behind me to come up and I said that's wrong i can go to another place, he said ok I don't care. But the other cashier said I will help you. At this point I already was in the store 25 minutes. I was very upset it this point
  • ND
    Niki Dejanov
    Oct 24, 2025
    5.0
    Needed a new battery and Matt M went above and beyond getting the replacement battery in dealing with a horribly corroded prior battery
  • MD
    Marwan Dabbagh
    Oct 19, 2025
    5.0
    Really appreciate the service associates. They’re so nice and helpful.
  • KJ
    Kate Jordan-Downs
    Sep 28, 2025
    5.0
    Just brought my car in to have the battery tested. Angel helped me from beginning to end and was awesome. I asked him if I could watch what he was doing so I could learn. Not only did he let me watch, but he explained what he was doing along the way. Really appreciated that!

Frequently Asked Questions About AutoZone Auto Parts

What are the opening hours for AutoZone Auto Parts on weekdays?

AutoZone Auto Parts is open from 7:30 AM to 8:00 PM, Monday through Thursday, and from 7:30 AM to 9:00 PM on Friday.

Does AutoZone Auto Parts offer pickup and delivery services?

Yes, AutoZone Auto Parts provides in-store pickup and same-day delivery services.