Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone W. Broad St. in Columbus, OH is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Columbus, OH or call us at (614) 878-8944.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
452 reviews
5 stars
269
4 stars
91
3 stars
39
2 stars
13
1 star
40
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and friendliness of the staff, with specific mentions of employees going above and beyond to assist.
Product Availability
Several reviews indicated issues with product availability and stock accuracy, leading to customer frustration.
Employee Knowledge
There were mixed reviews regarding employee knowledge, with some customers highlighting helpful staff while others reported a lack of expertise.
Store Management
The store manager received positive feedback for maintaining professionalism and calmness during busy times, although some employees were criticized for their attitudes.
Overall Experience
While many customers had positive experiences, there were notable complaints about service inconsistencies and long wait times.
- KSKristal SemanDec 11, 20255.0Needed new windshield wipers and had no clue what brand to choose. I didn't catch the lady's name, but she recommended ones she used and helped me put them on my car.
- AAArianaNov 17, 20252.0To slow no they should hire people who have experience!
- DPDezarae PenixOct 25, 20255.0The store manager is incredibly kind and patient. There was a store full of visibly upset customers (due to the wait time) and he maintained a calm and professional attitude throughout every encounter. I’ve been going to this autozone for years, and each time the employees are helpful and knowledgeable. Highly recommend, and biggest kuddos to the store manager (I didn’t get his name) for his fast, friendly service.
- KMKatie MilanoOct 25, 20255.0Caroline was wonderful. She was beyond helpful and made my day. Great customer service. Thank you!
- TMTriston MealerSep 1, 20255.0Dj helped me out with an issue on my order. Even let me borrow his own tools to finish my work. Dude is a straight legend.
Frequently Asked Questions About AutoZone Auto Parts
What are the operating hours of AutoZone Auto Parts on weekdays?
AutoZone Auto Parts in Columbus, OH is open from 7:30 AM to 9:00 PM Monday through Friday.
Does AutoZone Auto Parts offer same-day delivery and in-store pickup services?
Yes, AutoZone Auto Parts offers both same-day delivery and in-store pickup services for customer convenience.
What types of products can I find at AutoZone Auto Parts on W. Broad St?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts at this location.
How can I contact AutoZone Auto Parts at the Columbus W. Broad St location?
You can call them at (614) 878-8944 or email customer.service@autozone.com for any inquiries.
Which brands are available at AutoZone Auto Parts in Columbus, OH?
Brands available include Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Is it possible to shop online and pick up products at this AutoZone location?
Yes, you can shop online via their website and use the buy online, pick up in-store option at the Columbus W. Broad St store.
What nearby places can I visit before or after shopping at AutoZone on W. Broad St?
You can visit nearby places such as Burger King for a quick meal, Dairy Queen for ice cream, or stop by West Broad KinderCare if you need preschool services nearby.
Are there nearby services that complement AutoZone's offerings, like auto repair or tire services?
Yes, nearby you can find the Tire Station for tire repairs and other automotive repair services.
If I'm visiting AutoZone by public transit, are there any landmarks or stores nearby to help find the location?
Nearby landmarks include the CubeSmart Self Storage facilities and Metro by T-Mobile store, which can help you orient yourself to find AutoZone on W. Broad St.
What categories does AutoZone Auto Parts fall under and what additional services might I expect?
This location is categorized as an auto parts store, car battery store, auto accessories store, automotive shop, auto repair shop, brake shop, truck accessories store, and offers tool rental and tune-up services.