Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone E Main St in Reynoldsburg, OH is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Reynoldsburg, OH or call us at (614) 866-9902.
Feedback on customer service is mixed; while some employees received high praise for their helpfulness and knowledge, others were reported as rude and unprofessional.
Staff Knowledge
Several reviews highlighted knowledgeable staff who provided valuable assistance, but there were also complaints about employees lacking product knowledge.
Store Efficiency
Customers frequently mentioned long wait times and inefficiencies in service, with some expressing frustration over understaffing and slow responses.
Product Availability
While many customers found the store had the parts they needed, there were numerous complaints about items being out of stock or incorrect parts being sold.
NE
Natalia Escudero
Feb 19, 2026
5.0
*NEW LOCATION/NEW BUILDING*
I stopped at this AutoZone after being poorly mistreated at a nearby AutoZone in close proximity. I had just bought a battery this past July, but it was faulty. Due to it being under warranty, I wanted to have it looked at/replaced. Brian F, the Parts Sales Manager greeted me with such love as soon as I walked in. He took care of me and treated me so well. While being there I noted that almost all of the employees appeared happy wanted to be there. I spoke with the Store Manager, Kayla, and I let her know that I was taken care of way above how I thought things were going to go, and applauded her on how she was taking care of her team. It really does make a difference on how people work. I will send anyone that needs anything care wise to this location and to ask for Brian. Thank you for making a bad experience turn into an happy one.
SS
Shar Shar
Feb 16, 2026
5.0
I stopped in this location. I needed to get a bulb to replace my Headlight Sylvania waited on me. The store was very busy. She was son nice. Excellent customer service very friendly and kind she also took the time to come out and change my bulb for me thank you Sylvania
BA
Business Alex
Feb 16, 2026
1.0
Slowest checkout probably can take a 8 hour sleep in here before you checkout lol
JT
Janai Troutman
Feb 9, 2026
5.0
Vinny helped us in a very desperate situation and went above and beyond. He deserves a raise!
DH
Darren Hogg
Jan 27, 2026
5.0
Always great doing business at AutoZone.
Conveniently located.
Prices are responsible.