Advance Auto Parts

4.3
256 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 5280 W Broad St in Columbus offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
5280 W Broad St, Columbus, OH
43228, United States

Hours

Reviews

4.3
256 reviews
5 stars
150
4 stars
61
3 stars
22
2 stars
7
1 star
16

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the staff for being friendly, helpful, and knowledgeable, with many highlighting specific employees for their excellent service.

Product Availability

While some customers noted that certain items were out of stock, many appreciated the staff's efforts to order parts or check inventory at nearby locations.

Mixed Experiences with Management

Feedback on management was mixed, with some customers reporting positive interactions while others described rude or unhelpful behavior from specific managers.

Installation Services

Customers frequently mentioned the convenience and quality of free installation services, particularly for batteries, which added to their positive experiences.

Return Policy Issues

Several reviews indicated confusion or dissatisfaction with the return policy, with some customers feeling misinformed about the process.
  • RJ
    Robert Covey Jr
    Oct 20, 2025
    5.0
    Store didn't have the paint that I needed, but the employee was very helpful in getting me the sku number that I needed
  • SW
    Sunny Wolfe
    Aug 9, 2025
    5.0
    Have always had great customer service at this location.
  • TB
    Tim Boyer
    Apr 23, 2023
    5.0
    Extremely helpful staff working here. Had to dispose of oil and they helped me to the best of their ability.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*