Advance Auto Parts

4.2
408 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 1432 Parsons Ave in Columbus offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
1432 Parsons Ave, Columbus, OH
43207, United States

Hours

Reviews

4.2
408 reviews
5 stars
230
4 stars
99
3 stars
46
2 stars
11
1 star
22

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for being helpful and friendly, others are criticized for being rude or unhelpful.

Product Availability

Customers appreciate the good selection of parts available, but some reported that specific items were out of stock.

Staff Knowledge

Many reviews highlight knowledgeable staff who provide helpful advice, though there are instances of employees lacking product knowledge.

Store Experience

The store environment is generally described as friendly and welcoming, but some customers experienced long wait times and poor service.

Warranty Issues

Several customers expressed frustration over warranty claims and the handling of returns, indicating a need for better communication and service in these areas.
  • TB
    Timothy Bunting
    1 day ago
    4.0
    They are a little pricey but they have what you need when you need it.
  • BB
    Bobbie
    Oct 14, 2025
    1.0
    Called for help regarding a battery, got bare minimum answer and hung up on. Not the way you should treat customers. Do better.
  • GL
    Gustavo Lemus
    Aug 17, 2025
    4.0
    Muy bueno
  • SL
    Sarah Longacre
    Jul 2, 2025
    5.0
    Super helpful staff I think the gentleman’s name was Barry…Nonetheless I came in needing something particular & specific he made sure to find exactly the item. He also gave some tips on the new pressure washer I’m assembling. Couldn’t be more appreciative when dealing with folks as awesome as him!
  • IT
    Ivan Trikin
    Jun 25, 2025
    5.0
    Good selection at fair prices. I was happy to find what I needed and get good advice on my questions. The guy who helped me was very friendly. Also, there is enough space for me to park my truck and trailer.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*