Advance Auto Parts

4.2
409 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 1432 Parsons Ave in Columbus offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
1432 Parsons Ave, Columbus, OH
43207, United States

Hours

Reviews

4.2
409 reviews
5 stars
230
4 stars
100
3 stars
46
2 stars
11
1 star
22

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of experiences with customer service, with some employees praised for their helpfulness and others criticized for rudeness and lack of assistance.

Product Availability

Customers noted that while the store often has the parts they need, there are instances of items being out of stock or not available.

Pricing

Reviews mention that prices can be higher compared to competitors, but some customers still find value in the service and selection offered.

Staff Knowledge

Several reviews highlight knowledgeable staff who provide helpful advice, although there are mentions of some employees lacking expertise.

Store Experience

The overall store environment is described as friendly and welcoming, but there are complaints about slow service and inconsistent employee performance.
  • TB
    Timothy Bunting
    Nov 22, 2025
    4.0
    They are a little pricey but they have what you need when you need it.
  • BB
    Bobbie
    Oct 14, 2025
    1.0
    Called for help regarding a battery, got bare minimum answer and hung up on. Not the way you should treat customers. Do better.
  • GL
    Gustavo Lemus
    Aug 17, 2025
    4.0
    Muy bueno
  • DD
    Donna
    Jan 11, 2022
    5.0
    Bought wiper blades. Employee tried, but had difficulty installing them. Manager was nice enough to install them for us.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*