Advance Auto Parts

4.2
290 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 3612 W Broad St in Columbus offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
3612 W Broad St, Columbus, OH
43228, United States

Hours

Reviews

4.2
290 reviews
5 stars
162
4 stars
62
3 stars
37
2 stars
14
1 star
15

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the friendly and helpful staff, although there were some negative experiences with specific employees.

Product Availability

Many reviews indicated issues with stock levels, with customers frequently sent to other locations for parts.

Knowledge and Assistance

While some staff were noted as knowledgeable and helpful, there were instances of poor service and incorrect advice leading to customer frustration.

Pricing

Customers found prices to be reasonable, but some noted discrepancies between in-store and online pricing.
  • RG
    Richard Gross
    2 days ago
    5.0
    Got a lot of great information from the counter guy!
  • MK
    Matt Kirby
    Dec 27, 2025
    5.0
    Great customer service!
  • JV
    Jane Voinovich
    Oct 23, 2025
    5.0
    The staff are unbelievably kind and friendly! I came in for a battery, but unfortunately because of the battery’s location in my car they weren’t able to install it for me. I decided to leave, got in my car, and… it wouldn’t start! The battery had completely died in the parking lot. I went back in and they gave me a jump and made conversation— the woman even called a family member who was a mechanic and he offered to install the battery for me despite its rough placement. All in all, it’s never fun to have your battery die, but their consideration and kindness meant the world to me. If they’re reading this, thank you!
  • AR
    Andrew Royer
    Jul 29, 2025
    5.0
    Better than autozone buy far
  • BP
    BHARAT Patel
    Nov 22, 2017
    5.0
    good shop auto mobile part

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*