Business Details
About
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 5700 N Hamilton Rd in Columbus offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
4.3
168 reviews
5 stars
109
4 stars
31
3 stars
6
2 stars
8
1 star
14
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for being helpful and going above and beyond, others are criticized for being rude or unhelpful.
Product Availability
Customers appreciate the variety of products available, but there are complaints about stock issues and receiving incorrect parts.
Staff Knowledge
There are positive remarks about knowledgeable staff, but also instances where employees lacked product knowledge or were unprofessional.
Store Environment
The store is generally described as clean and well-organized, contributing to a pleasant shopping experience.
Pricing
While many customers find prices competitive, some express frustration over the lack of price matching with online competitors.
- AHAnthony HarrisNov 6, 20255.0Great overall service
- KCKevin ConkleOct 5, 20255.0Mike T and many others are always great and make the impossible possible
- RCRaquel CoghlanSep 15, 20251.0If Advance Auto Parts was the only auto store, I still wouldn’t shop there. My husband bought an engine coil Feb 2024 with their warranty along with spark plugs. Fast forward to Sept 2025, the car is misfiring and unsafe to drive. We had to take it to a mechanic as we could not figure out what was wrong as the car was idling, not getting up to speed and keeping the fan on after engine was off. It took an hour to diagnose and we ended up having to spend double the amount for a GM engine coil. We tried to return the coil bought at advanced auto parts back in 2024 this week, because we had all the receipts and part since it was a faulty part. We were declined and said we could not return despite buying the warranty due to their system being down. I then call customer service. The gentleman I was speaking with was anything but helpful. He was not understanding that advanced auto parts part made us spend so much extra money and not to mention could of cost us getting into an accident. Despite speaking to the customer service representatives manager as well, they basically only refunded us for the one coil we bought back in 2024 due to their policy. They had little to no remorse for the very expensive repairs we had to pay for in addition due to their part. They did tell us it would have been free at advanced auto. No one ever told us this and the car was not safe to drive to an advanced auto.
- BCbrian curnutteSep 8, 20252.0Hey corporate- if the alternator tester isn’t working, and hasn’t for a while… why not post that on the window instead of “alternator testing” and save a now non repeating customer some time and your employees the hassle of having to tell people who waited in line that they can’t help them? Complete lack of class.
- SHSofia HessJul 15, 20251.0Workers asked if I needed anything and then proceeded to have an inappropriate conversation with each other and being very homophobic, all with visibly lgbtq+ people shopping inside. I put all my stuff back and walked out. Don’t know what the community did to you, but very bad business. Don’t have anything kind to say, don’t say it at all. Don’t shop here if you have basic human decency.
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
What types of services does Advance Auto Parts at 5700 N Hamilton Rd offer?
Advance Auto Parts offers free battery testing and installation with purchase, battery recycling, engine code scanning, starter and alternator testing, and wiper blade installation among other services.
Can Advance Auto Parts recycle used motor oil?
Yes, they recycle used motor oil. Exclusions may apply.
Does Advance Auto Parts offer curbside pickup at the Columbus location?
Yes, curbside pickup is available at the 5700 N Hamilton Rd location.
What are the store hours for Advance Auto Parts on Saturdays and Sundays?
On Saturdays, the store is open from 7:30 AM to 8:00 PM, and on Sundays from 9:00 AM to 7:00 PM.
Does Advance Auto Parts install windshield wipers purchased in-store?
Yes, they install windshield wipers for free with purchase. Exclusions may apply.
What payment options are accepted at Advance Auto Parts in Columbus?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Are there nearby places to eat or get coffee near Advance Auto Parts?
Yes, nearby places include Swensons Drive-In for fast food and Dunkin' for coffee and donuts, which customers might visit before or after shopping for auto parts.
What automotive repair and service centers are near Advance Auto Parts?
Nearby automotive service centers include Midas, Valvoline Instant Oil Change, Tire Discounters, and Captain Car Wash, which customers can visit for oil changes, tire services, and car washing.
Are there nearby fitness and wellness options around Advance Auto Parts?
Yes, nearby fitness options include RockBox Fitness New Albany (boxing gym), Fleet Feet + FrontRunner (sporting goods store), and Performance Health Modulus (chiropractor and gym).
Does Advance Auto Parts offer any military discounts?
Yes, they offer a 10% military discount for active duty and veteran service members.