This profile is uncertified and using publicly sourced data
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Business Details
About
Parking Garage
JACK Cleveland Casino offers convenient, secure parking in two centrally located garages downtown. The North Garage (2047 Ontario St.) and South Garage (2151 Ontario St.) are just steps from the casino floor, Tower City Center, and Public Square. Both garages feature easy access to I-90 and I-71, well-lit facilities, and North Garage offers a direct, covered walkway into the casino. Parking is available for casino guests, downtown visitors, and Cleveland event-goers, with clubJACK members eligible to earn complimentary access. Enjoy quick entry, convenient payment options, and a safe, accessible parking experience in the heart of Cleveland.
Location
The North Garage Parking @ JACK Cleveland Casino
2047 Ontario St, Cleveland, OH
44115, United States
Hours
MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.