Business Details
About
Car Wash
Waterway Express provides busy people with the convenience of a drive-through, high-capacity car wash. It's efficient, budget-sensitive, and underscored by the Waterway Express commitment to providing the same trademark people-first Waterway experience customers have come to know and expect.
Details
- Wheelchair accessible entranceAvailable
- Wheelchair accessible restroomAvailable
- Wheelchair accessible seatingAvailable
Location
Hours
Reviews
4.4
189 reviews
5 stars
136
4 stars
27
3 stars
9
2 stars
3
1 star
14
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff members are frequently praised for their friendliness and helpfulness, with many customers highlighting exceptional service from managers.
Cleaning Quality
While many customers appreciate the cleanliness of their vehicles, there are consistent complaints about soap residue and incomplete cleaning, particularly on windows and the vehicle's underside.
Pricing and Value
Customers find the pricing to be reasonable, especially with monthly subscription options, but some consider it expensive given the lack of additional services like vacuuming.
Operational Efficiency
The car wash is noted for its quick service, even during busy times, although some customers suggest improvements in drying and pre-wash assistance.
Facility Limitations
Several reviews mention the absence of vacuuming facilities and the need for better drying options after the wash.
- AZAlex Zarnas3 days ago5.0Great car wash. The only one in the neighborhood that actually gets your car clean! Nick was super helpful and offered to get a few spots off. Would recommend.
- JHJack HartSep 8, 20253.0First time here very confusing cause you don’t know what to do really no one there to help you let you ask once you ask and they help you. There’s no direction they had a special for $30 a month inside an owl goes many times which is not bad, but they didn’t do a great job And when the month is over goes up to like 55 which is way too expensive
- WGWendy GrantSep 1, 20255.0Joe the manager is friendly, professional and went above & beyond to clean my car. I will be a forever customer, because of his AMAZING CUSTOMER SERVICE !
- RIRobert IpsaulAug 16, 20255.0$9 for exterior car wash excellent job. It is touch just so you know.
- EGEli GoldstoneAug 3, 20255.0I pass on through every day on the way into work
Frequently Asked Questions About Waterway Carwash
What type of car wash services does Waterway Carwash provide?
Waterway Carwash offers a drive-through, high-capacity car wash that is efficient and budget-friendly, with a people-first approach to customer service.
What are the operating hours of Waterway Carwash?
Waterway Carwash is open Monday through Saturday from 7:00 AM to 8:00 PM, and on Sunday from 8:00 AM to 7:00 PM.
Where is Waterway Carwash located?
Waterway Carwash is located at 2128 Warrensville Center Rd, Cleveland, OH 44121, USA.
What payment methods are accepted at Waterway Carwash?
Payment options at Waterway Carwash include American Express, Android Pay, Apple Pay, cash, check, Diners Club, Discover, Mastercard, Samsung Pay, and Visa.
Does Waterway Carwash offer any membership or subscription services?
Yes, Waterway Carwash offers an Unlimited Car Wash subscription called the Clean Car Club to brighten your road ahead.
Is Waterway Carwash accessible for customers with disabilities?
Yes, Waterway Carwash provides wheelchair accessible entrances, parking, seating, and restrooms to accommodate customers with disabilities.
Are there food options nearby Waterway Carwash?
Yes, nearby food options include Jersey Mike's Subs, Wingstop, Five Guys, Jimmy John's, Panda Express, Arby's, MacLove, and Zoup.
What nearby stores can I visit while at Waterway Carwash?
You can visit Mattress Firm, Verizon, Victra — Verizon Authorized Retailer, Walgreens, Levin Mattress, and LaBelleza Chocolates & Gifts near Waterway Carwash.
Where can I find entertainment or rental services near Waterway Carwash?
Redbox is located nearby offering video and video game rentals, as well as books, magazines, music, and food items.
How can I contact Waterway Carwash for customer service inquiries?
You can contact Waterway Carwash via email at customerservice@waterway.com or by phone at +1 216-820-9309.