Business Details
About
Car WashWaterway Gas and Wash Co.
Waterway Express features a double tunnel concept that provides busy people with the convenience of a drive-through, high-capacity car wash and multiple self-service vacuum stations. It's efficient, budget sensitive and underscored by the Waterway Express commitment to providing the same trademark people-first Waterway experience customers have come to know and expect.
Details
- Wheelchair accessible entranceAvailable
- Wheelchair accessible restroomAvailable
- Wheelchair accessible seatingAvailable
Location
Hours
Reviews
4.4
1,091 reviews
5 stars
789
4 stars
146
3 stars
55
2 stars
38
1 star
63
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported inconsistent service quality, with many expressing dissatisfaction over the thoroughness of the car wash and interior cleaning.
Customer Service
While some reviews praised the friendly and helpful staff, others highlighted poor customer service experiences, particularly regarding complaints and issues.
Value for Money
Many customers felt that the prices were too high for the quality of service received, with several mentioning that they left with dirty cars after paying for premium washes.
Facilities
The indoor vacuuming area and amenities received positive feedback, but there were complaints about the functionality of the car wash equipment and the drying process.
- MBMen Be6 days ago2.0Go & you will understand why the ratings
- RGRichard GriebelDec 22, 20255.0For a self serve car service experience i would highly recommend this place. Great washing and free vacuum inside a covered building or outside for warmer weather.
- ESEnrique SanchezNov 20, 20255.0Excelente servicio, Bueno, Bonito y Barato
- KDKountry DaBarberNov 1, 20251.0Overpriced and hardly works automatically like it should. Trash service. Way better options out here‼️
- KSKat ShawSep 28, 20252.0If you’re looking for a detailed clean, this is NOT the place to go. One of the managers actually handled the clean with one of the staff members and I paid $52 for an overpriced car wash essentially. The Door, steering wheel, mat, seat wipedown that’s supposed to be included with the whole thing package was barely done, I’m not asking for perfect or to scrub between the vents but this looks like it was barely touched. I paid an additional charge for my cargo area and had to ask them to do so before I left. 5-Day Clean Guarantee, barely even 1 day.
Frequently Asked Questions About Waterway Carwash
What services does Waterway Carwash offer?
Waterway Carwash offers a high-capacity drive-through car wash using a double tunnel concept and multiple self-service vacuum stations, along with gas and convenience store facilities.
What are the operating hours of Waterway Carwash?
Waterway Carwash is open Monday through Saturday from 7:00 AM to 9:00 PM, and on Sunday from 8:00 AM to 8:00 PM.
Where is Waterway Carwash located?
Waterway Carwash is located at 7200 Brookpark Rd, Cleveland, OH 44129, USA.
How can I contact Waterway Carwash for customer service?
You can reach Waterway Carwash customer service by emailing customerservice@waterway.com or calling +1 216-293-6903.
Does Waterway Carwash have options for different payment methods?
Yes, Waterway Carwash accepts various payment options including American Express, Android Pay, Apple Pay, cash, check, Diners Club, Discover, Mastercard, Samsung Pay, and Visa.
Is Waterway Carwash accessible for customers with disabilities?
Yes, Waterway Carwash features wheelchair accessible entrance, parking, seating, and restrooms to accommodate customers with disabilities.
Are there any nearby places where I can get propane after visiting Waterway Carwash?
Yes, Blue Rhino Propane Exchange is nearby where you can exchange or purchase propane tanks after your visit to Waterway Carwash.
What nearby stores can I visit for appliances or electronics when I come to Waterway Carwash?
You can visit nearby hhgregg for appliances and Best Buy for electronics while in the area around Waterway Carwash.
Can I enjoy some entertainment or food options near Waterway Carwash?
Yes, you can check out Sweeties Golfland for miniature golf, Denny's or Arby's for dining, and Redbox for movie rentals near Waterway Carwash.
What convenience stores or gas stations are close to Waterway Carwash?
GetGo Gas Station and Speedway are nearby, offering additional gas, convenience store options, and automotive accessories near Waterway Carwash.