Business Details
About
Auto MaintenanceAuto Repair ShopElectric Vehicle Charging Station
Rivian's Service Centers are by appointment only. Rivian is an electric vehicle maker, and our Service Centers are where we provide service and maintenance. You can submit a service issue directly through the Rivian app or call the 24/7 Rivian Service Support Team. Our team of service advisors will set out the optimal repair plan to get you back on the road. The service center has a waiting room with Wi-Fi, water, and snacks. If you’d like to experience a vehicle in person, please check out our Rivian Spaces or book a demo drive through our site.
Details
- Wheelchair accessible restroomAvailable
- Wheelchair accessible seatingAvailable
Location
Hours
Frequently Asked Questions About Rivian Service Center
What services does the Rivian Service Center in Cleveland provide?
The Rivian Service Center provides service and maintenance for Rivian electric vehicles by appointment only, including service issue submission via the Rivian app and 24/7 service support.
How can I schedule a service appointment at the Rivian Service Center?
You can submit a service issue and schedule an appointment directly through the Rivian app or by calling the 24/7 Rivian Service Support Team.
What are the operating hours of the Rivian Service Center in Cleveland?
The service center is open Monday through Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
Does the Rivian Service Center have amenities for customers during service?
Yes, the service center offers a waiting room with Wi-Fi, water, and snacks for customers.
Is the Rivian Service Center wheelchair accessible?
Yes, the center has wheelchair accessible seating and restrooms, including unisex and wheelchair accessible restrooms.
Where is the Rivian Service Center located?
It is located at 9601 Granger Rd, Cleveland, OH 44125-5350, United States.
What digital platforms does Rivian use for updates and customer engagement?
Rivian shares updates and engages customers through their LinkedIn, TikTok, YouTube, Facebook, Instagram, and Twitter accounts, as well as through their app available on Android and iOS.
What nearby dining options are available near the Rivian Service Center?
Nearby dining options include Apple Spice Box Lunch Delivery & Catering and Playmakers Sports Grille, great for grabbing a meal before or after your service appointment.
Are there nearby medical facilities close to the Rivian Service Center?
Yes, nearby medical facilities include Exclusively Skin (family practice and skincare), Garfield Heights Dialysis Center, Fresenius Kidney Care Garfield Heights Home, QUICKmed Occupational Health emergency room, and Injury Therapy Center of Cleveland.
What nearby businesses can support customers visiting the Rivian Service Center for related needs?
Nearby businesses such as Kennicott Cleveland (wholesale flower shop), Barry's Liquor (liquor store), and Precision Overhead Garage Door (home improvement) may provide additional shopping and service options close to the service center.