Mr. Tire Auto Service Centers

Reviews

• AV

  Adriano Valeri

  1 day ago
  4.0
  I have been coming here for about six years for wheel alignments, new tires and oil changes. I live in another state but the location is convenient when visiting relatives in Cleveland. The managers I’ve interacted with have been professional, knowledgeable and polite. The prices are reasonable in my opinion. My cars have always handled noticeably better after alignments here.
• RP

  Roy Phillips

  Dec 11, 2025
  5.0
  Friendly and knowledgeable
• JS

  Jennifer Shaw

  Dec 3, 2025
  5.0
  Chris, the manager was really, really nice. He did an awesome job, saving me money on my Tires Plus in addition, he let me know my brakes were really bad in the rear.And so thank God, he let me know about that.So he saved me hundreds of dollars
• JL

  Jim Legarth

  Dec 1, 2025
  1.0
  I confirmed on Wednesday that this location had tires for my truck and was quoted as $245 a tire and the cost would be around $1200 with labor, warranty, etc. I came in Friday at 800am to get tires for my truck, a Nissan Titan XD, so a bigger truck. After sitting there until 1100am my tire replacement was finally completed. Driving home in the snow I entered the highway and within a couple miles my psi warning light came on for the drivers side front tire, within a minute the other 3 warning lights came on. Each showing 34 psi for a truck that needs between 60-70psi in the tires. I pulled over to look at these tires and immediately noticed that at least 6-8” of the tread was on the road. That’s how low the pressure was. A closer inspection I noticed that the tires on my truck were made for an SUV and the max tire pressure was 51psi. These weren’t even truck tires. I made it home and called up the Mr. Tire location and told them they made a huge mistake. I could have easily had a blowout on either tire as my truck weighs almost 8000lb without a load. They stated they would call me back. 15 minutes later I received the call that they mistakenly did not order the LT type of this tire, would make an order to have them arrive the next day, and schedule another drop off. They would simply swap them out. Saturday I gave them until noon, since I knew the tires had to be delivered. When I called at noon I was told they had come in a couple hours ago, but never got notified. I was then told I can come in on Monday to have them put on, which was completely unacceptable. I told them they are going on my truck today as I scheduled this so I could work on Monday. He stated they can make it work, but I couldn’t pick it up until close of the day. At 530pm when I went to pick up my truck I never received an apology and they stated I needed to now pay more for the tires. What was supposed to be $1200 total was now almost $1650. I will never be going to a Mr. Tire ever again.
• BN

  Bridget Nagle

  Nov 13, 2025
  3.0
  I scheduled a 7:30 AM appointment at Mr. Tire and arrived exactly on time. Unfortunately, the technicians don’t even arrive until 8:00 AM, so I’m not sure why 7:30 appointments are available if no one is there to actually service the car. I only had a screw in my tire, and based on placement it had a very high chance of being repairable with a simple plug. Instead, the tire was replaced, costing me over $200 when a plug likely would have been enough. The whole visit took about 50 minutes. While the staff was polite and the job was completed, I left feeling like the repair was unnecessary and that clearer communication about technician hours and repair options would have gone a long way.

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