Brand Certified
Enterprise Rent-A-Car
4.2(600 reviews)
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Business Details
1802 Superior Ave E, Cleveland, OH
44114, United States
Certified by Enterprise Rent-A-Car • Mar 01, 2026
(216) 348-0700
Certified by Enterprise Rent-A-Car • Mar 01, 2026
https://www.enterprise.com/en/car-rental/locations/us/oh/downtown-cleveland-3905.html
Certified by Enterprise Rent-A-Car • Mar 01, 2026
About
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Cleveland, OH? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Downtown Cleveland location today.
Location
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Hours
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Reviews
4.2
600 reviews
5 stars
408
4 stars
66
3 stars
32
2 stars
25
1 star
69
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their exceptional customer service, highlighting their friendliness, helpfulness, and professionalism.
Efficiency
Numerous reviews noted the quick and efficient service, with many customers being able to complete their rentals in under 20 minutes.
Vehicle Quality
Customers generally reported satisfaction with the condition and cleanliness of the vehicles provided, although there were some complaints about specific vehicles.
Reservation Issues
Several customers experienced problems with reservations, including unavailability of booked vehicles and issues with pricing discrepancies.
Mixed Experiences
While many reviews were positive, there were notable complaints regarding poor customer service experiences and issues with deposits and charges.
- GWGemesha WeaverFeb 25, 20265.0The employees were very accommodating and helpful with everything. Their attitudes were amazing and the car was very nice, clean, and drove well. Will be renting from this location again.
- VWVictoria WallisFeb 23, 20265.0I recently had a very stressful experience after being involved in an accident that took over two months to resolve, mainly due to the other party not having insurance. During this challenging time, I came to this Enterprise location to rent a car, and I was greeted by a friendly face: Alex. From the moment I walked in, Alex was incredibly kind and supportive. He made the process of getting a rental car much easier for me. His dedication to ensuring I had a great experience truly stood out. I highly recommend this Enterprise location, especially due to Alex's exceptional service. He definitely deserves a raise for the outstanding support he provided during a tough time. Thank you, Alex, for being so helpful!
- SPSéamus Mac PiaraisFeb 16, 20265.0This team has always been exceptional when it comes to the service they give the customer. 10 years running! The best by far! Friendly, attentive, accommodating. Simply amazing!
- GZGeraldine ZackeryFeb 16, 20265.0The customer service there is excellent. They are friendly and will do what they can to make sure your experience goes smooth.
- LPLuis PedroFeb 13, 20265.0Alex, Nate, and Eric were amazing! Extremely professional, caring, and great attention to detail! Will definitely be renting here forever!
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles does Enterprise Rent-A-Car offer at the Downtown Cleveland location?
Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, and luxury cars suited for errands, weekend getaways, or if your car is in the shop.
What are the rental location hours for Enterprise Rent-A-Car in Downtown Cleveland?
The rental office is open Monday through Friday from 8:00 AM to 6:00 PM, Saturdays from 9:00 AM to 12:00 PM, and is closed on Sundays.
Where is the Downtown Cleveland Enterprise Rent-A-Car located?
It is located at 1802 Superior Ave E, Cleveland, OH 44114, USA.
What payment options does Enterprise Rent-A-Car accept?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa for payment.
Does Enterprise Rent-A-Car offer any discounts for specific groups?
Yes, Enterprise Rent-A-Car offers discounts for active military members.
Can I pick up a rental car at the airport through Enterprise Rent-A-Car?
Yes, Enterprise Rent-A-Car provides airport pick-up services.
How can I make a reservation with Enterprise Rent-A-Car in Downtown Cleveland?
Reservations can be made online at their official website or through the reservation link provided: http://enterprise.com/reserve
What nearby car rental agencies are available near Enterprise Rent-A-Car?
Nearby car rental agencies include Avis Car Rental and Budget Car Rental, also located in Downtown Cleveland.
What local attractions are near Enterprise Rent-A-Car that I could visit before or after renting a car?
Nearby places of interest include the Bishop William M Cosgrove Center, St Peter Church, and the Wooltex Gallery for cultural and community experiences.
Are there government offices near Enterprise Rent-A-Car that might be useful for visitors?
Yes, the Cuyahoga County Board of Elections and Junta Electoral del Condado de Cuyahoga are nearby and may assist with government-related needs.
Brand Certified Facts from Enterprise Rent-A-Car
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Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
- Phone number
- Official website
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