AutoZone Auto Parts

4.3
618 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Cleveland #6057 in Cleveland, OH is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Cleveland, OH or call us at (216) 370-6586.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
7420 Brookpark Rd, Cleveland, OH
44129, United States

Hours

Reviews

4.3
618 reviews
5 stars
413
4 stars
95
3 stars
37
2 stars
13
1 star
60

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received praise for their helpfulness, others were criticized for being rude or unprofessional.

Staff Knowledge

Several customers noted a lack of knowledge among staff regarding products and services, leading to frustration.

Wait Times

Many reviews mentioned long wait times both in-store and on the phone, with some customers expressing dissatisfaction with the service speed.

Product Availability

Customers experienced issues with product availability, including incorrect parts being provided and items not being in stock.

Positive Experiences

Despite the negative feedback, there were numerous positive experiences highlighted, particularly with specific employees who went above and beyond to assist customers.
  • BW
    Bobby Woo
    Nov 6, 2025
    4.0
    Great service very helpful staff
  • KM
    Kenneth Miller
    Oct 27, 2025
    5.0
    The store on State road is open till 10: 00pm all other AutoZone's are closed by 9: 00pm so if you go into this store on State rd there ask for Lily she's a great helper ☺️
  • CC
    Chandler
    Oct 20, 2025
    5.0
    The whole team was super helpful! A huge thank you to Mike B. who stayed after his shift ended to not only make sure I had the right parts, but helped me put them on. He was super friendly and helpful, and gave me a bunch of tips for the future. Thank you!
  • KK
    Kristen
    Oct 18, 2025
    1.0
    Since when does autozone not help with car batteries. The manager their was very unprofessional towards the young lady that’s new and didn’t want to communicate with the customers.
  • HL
    Happy Life
    Oct 10, 2025
    5.0
    Excellent customer service from Matthew! I came in for a speed sensor harness and he went out of his way to make sure I had the right part! 5 stars Matthew great job!

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours of AutoZone Auto Parts in Cleveland, OH?

AutoZone Auto Parts is open Monday through Saturday from 7:30 AM to 10:00 PM, and on Sunday from 8:00 AM to 10:00 PM.

What products does AutoZone Auto Parts offer?

They offer automotive replacement parts including brake pads, car batteries, car accessories, aftermarket automobile parts, and various maintenance items.