Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Mayfield Road in Mayfield Heights, OH is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Mayfield Heights, OH or call us at (440) 684-1993.
Many customers praised the staff for their friendly, helpful, and knowledgeable service, often going above and beyond to assist.
Product Availability
Customers frequently noted that the store had the parts they needed in stock, contributing to positive shopping experiences.
Mixed Experiences
While many reviews highlighted excellent service, some customers reported negative interactions with specific staff members, indicating inconsistency in service quality.
Installation Services
Several reviews mentioned the convenience of having parts installed on-site, although some customers expressed disappointment when installation was not available.
LH
LaTanya Harp
Dec 6, 2025
5.0
Allen and Ren had amazing customer service. They made the process so easy. Very knowledgeable in products.
SV
Santina Valastro
Nov 29, 2025
5.0
This is an edit to my earlier review. The young lady at AutoZone who helped me last night is Cierra. She is the perfect embodiment of great customer service and I am beyond grateful that she was working last night. Keep hold of her, AutoZone! Also your other employee also a young lady was very helpful and friendly too !
SV
Santina Valastro
Nov 28, 2025
5.0
Tonight at 4:30 my car battery died. I got a jump and drive to Conrad’s on Mayfield Rd in Mayfield. No greeting when I walked in. Told the guy my story. He said maybe he could put a new battery in on Monday not tonight and it was $350! Then I went to O’Reillys on Mayfield Rd. Oh they had a battery for $279 BUT it was too cold to install it. Not too cold for the battery mind you! Too cold for the technician! So I go to AutoZone on Mayfield Rd. Got a smile and hello how are you! The pleasant young lady said yes we have a battery and yes I can install it now—no charge! And it was $289. Seriously!!! She did it in like 6 minutes and I was on my way! Now that is awesome customer service! I’m going to get that young lady’s name tomorrow and post it here. I will recommend AutoZone all day long to anyone who will listen. Thank you so much for coming to my rescue!
JM
James Meyer
Oct 2, 2025
5.0
Had what I needed, wasn't hassled, and the service was quick and friendly. Thank you AutoZone
TW
Theresa White
Sep 5, 2025
5.0
Luke was very helpful. Courteous, knowledgeable, and efficient. He helped me to choose the right battery for my car and installed it for me. Made the process stress free and helped to get the job done fast.